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Holiday Inn Express & Suites - Memphis Airport West

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3411 Elvis Presley Blvd, Memphis, TN 38116-3259 See on map
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
2.5 Star accommodation
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30 Dec31 Dec
1 room, 2 adults, 0 children
Standard Room
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Reviews (43)
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All reviews location is ideal front desk outdoor pool each morning great hotel the breakfast area within walking distance guitar graceland lobby toiletries shuttle housekeeping
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1 - 5 of 40 reviews
Reviewed 1 week ago

Hotel is almost new so it's in great shape. Front desk personnel was extremely friendly but after check in, later asking for recommendations for dinner and then returning from dinner, she never mentioned that the internet had been out - FOR DAYS!!!. BTW this is...More

Date of stay: November 2018
Thank ElizabethP3830
Response from TinaM4799, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 1 week ago

Hello Ms. Elizabeth, Thank you for taking the time to complete a review on our behalf. You are correct, we were having terrible network issues for about two days. We are equally frustrated with our provider while we waited for a technical support person to...More

Hotel's Favourite
Reviewed 21 October 2018 via mobile

As others have said, this is a new hotel and it really is beautifully decorated with bright, cheerful colors, spacious breakfast area, very clean throughout! Pleasantly appointed rooms that were super comfortable, especially the bed. Nice big vanity in the bathroom, too, so you have...More

Date of stay: October 2018
1  Thank Michelle29790
Response from TinaM4799, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 21 October 2018

Hello Michelle M, If you are available for our marketing department it would be AWESOME:) Your review was great to read on this cold Sunday in Memphis. Our team is working very hard to offer the true southern hospitality touch to the Holiday Inn Express...More

Reviewed 1 week ago

Nice hotel and staff. Tara was at the desk and very helpful with tips to the area and Tony was our shuttle driver. Very professional staff. Room was spacious, clean and comfortable. Breakfast center staff kept area fresh and clean.More

Date of stay: December 2018
Thank Thelodge
Response from TinaM4799, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 1 week ago

Thank you so much for taking the time to complete a review. Tara and Tommy are true assets to our growing team. I'm so glad that you enjoyed your stay with us. Have a fantastic remainder of your day. Tina Minor General Manager Holiday Inn...More

Reviewed 2 weeks ago

Amazing staff. Clean rooms. Helpful courteous people. Delicious breakfast. If I owned a hotel, I would go steal this entire staff. The only complaint we could come up with was that the staff were instructed to leave the lobby TV on CNN. On Saturday, we...More

Date of stay: October 2018
Thank Larryslash
Response from TinaM4799, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 2 weeks ago

Hello Mr. Larryslash, Thank you for your awesome comments about of hotel. I appreciate you taking the time out of your day to write a review. I remember talking to someone at check out about the TV being on CNN after the fact. I sincerely...More

Reviewed 3 weeks ago via mobile

My family stayed here a couple of nights. The Staff was extremely friendly and helpful. Rooms were nice clean and a reasonable value. Some noise from airport but not really bad or annoying. Breakfast buffet was not included with room. Breakfast was okay but cost...More

Date of stay: November 2018
Thank Clayburnr
Response from TinaM4799, General Manager at Holiday Inn Express & Suites - Memphis Airport WestResponded 2 weeks ago

Hello Clayburnr, I appreciate the beautiful review but you have the wrong hotel:) We are a Holiday Inn Express & Suites- Memphis West and a hot breakfast buffet is included with the rate for each person in the room. Please consider us for future stay...More

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Hotel class
Contact Information
Hotel Amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Breakfast Available
Business Centre with Internet Access
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$ 96 - US$ 142 (Based on Average Rates for a Standard Room)
United States > Tennessee > Memphis
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms
Price range
US$ 96 - US$ 142 (Based on Average Rates for a Standard Room)
United States > Tennessee > Memphis
Traveller (16)
Room & Suite (11)
Dining (1)
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Questions & Answers
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Kody R
2 July 2018|
AnswerShow all 3 answers
Response from calexaki | Reviewed this property |
I don't know. I didn't see any taxis when I was there. I did see a Lyft car,though. Best to ask front desk staff. Or ask Tawanna Lee who works the AM breakfast. She knows a lot about the area.
Jocelyn J
26 May 2018|
Response from Expedito P |
About 15 minutes driving. This hotel is closet to Graceland (Whiteheaven) than Downtown Memphis.
Google Translation
12 April 2018|
Response from vimal p |
Room Tips
"Airplanes from airport can be heard all night on fourth floor."
26 May 2018
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