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Holiday Inn Memphis Airport Hotel & Conference Center

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Holiday Inn Memphis Airport Hotel & Conference Center
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129 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Indianapolis, Indiana
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago via mobile

Hotel itself is very nice on inside. Rooms comfortable, lots of noise from the planes but well insulated. Breakfast buffet has good selection. Not the best location to see the Memphis sites but great if you need to be near the airport. Desk staff friendly & receptive, would stay again!

Helpful?
Thank SES11
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear SES11, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Hope to see you soon on your return visit to the Memphis Area. Guest Service Manager Maria A. Cook More 

T.H. IN
Level Contributor
94 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 24 October 2016 via mobile

We booked on Priceline. The price was much better. This hotel is ok. The beds were comfy. The lock was broken on the door. On the day of checkout they started knocking on doors to see if you were gone. Then at 9 they started calling. When you answer they say aw this is a room check. So we ended... More 

Helpful?
Thank s c
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear S c, I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our... More 

Wilson
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 17 October 2016 via mobile

My aunt and I were in Memphis for her birthday in late August. She misplaced her state ID and we missed our flight as a result of it. We were given 4 free meals & a discounted motel rate. 5 stars!!!!!

Helpful?
Thank JessiGee
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear JessieGee , Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again so we can fill your cooler with ice & get you in to a room with... More 

Melbourne, Australia
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 October 2016

Chose this hotel because of proximity to hotel but delighted that they even offered to provide service to one of the FedEx facilities in the area for a hub tour. We had dinner at the hotel, ordered ceasar's salad and fries... both were lovely! Will choose to stay here if we return to MEM someday.

Helpful?
Thank oldsoul-youngspirit
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Oldsoul -youngspirit Thank You for your review of the Holiday Inn Airport Our team greatly appreciates your feedback. We are glad you enjoyed the hotel and hope to see you again on a future visit to Memphis Kind Regards, Guest Service Manager M.Cook More 

Evansville, Indiana
1 review
Reviewed 6 October 2016

Staff is great and very friendly. Facility is dirty and needs some attention. Our room had an overwhelming musty/moldy smell due to soaking wet carpet from "the fridge defrosting". We were given a small floor fan to help, and it did, but very annoyingly loud. Thankful for that. Bathroom bowing and cracking, and NO HOT WATER?!? Who doesn't love a... More 

Helpful?
Thank kurtwithat
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Kurtwithtat, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with your recent stay with us . We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying... More 

tulsa
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 September 2016

I stay on my way out to the East Coast & was so impressed I stay there 2 weeks later traveling home. Most of the staff go out of their way to be helpful. The rooms appeared clean. Room Service was as fast if not faster than sitting in the restaurant. The only negative I could say was my dinner... More 

Helpful?
Thank mskelleyTulsa
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear MskelleyTulsa, Thank You for your review of The Holiday Inn Airport Our team greatly appreciates your feedback. Sorry for the issue you experienced on the room service. We are glad you enjoyed the hotel and hope to see you again on a future visit to Memphis. Sincerely , Guest Services Manger M. Cook More 

Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 27 September 2016 via mobile

Hotel was clean ,staff was very nice and helpful, hotel is very up to date probably one of the best holiday inns I've ever stayed at.... Room was very comfortable, and clean, my only issue is there was no fridge in the room, my room only had one wash rag and it was two people in the room, if a... More 

Helpful?
Thank Shantel F
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Shantek F, Thank You for your review of The Holiday Inn Airport Our team greatly appreciates your feedback. Im so sorry we could have put a fridge in your room. They are available here upon request. If you needed more towels we most definitely could have provided them as well. Sorry we slipped up there. We are glad you... More 

1 review
Reviewed 27 September 2016

I knew this was going to be a problem just by standing in the carport. Confusing elevators, rooms dingy and small. Staff was very friendly and helpful. Our room had a very loud air conditioner stuck in the wall, perhaps to drown out the expected air plane noises.

Helpful?
Thank Theresa J
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Theresa J , Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with your recent stay with us . We will take your comments under consideration as we continually work to improve our guest experience. We hope you will... More 

Lexington Park, Maryland
Level Contributor
221 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 23 September 2016

Ill preface this by saying I've stayed at 50+ holiday inn and holiday inn expresses over the years. This was by far the worst. The layout is very strange and you have to walk up a ramp outside and then stairs to get to the lobby / check in area. When I arrived, I quickly unpacked and got into the... More 

Helpful?
Thank Tricia R
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear Tricia R, Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that I apologize. We will be using these examples as a training opportunity with our team so that we may improve the experience for our future guests. I see we dropped the ball on replacing items in your room &... More 

Hyannis, Massachusetts
Level Contributor
122 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 21 September 2016 via mobile

Do your due diligence. Nice staff, tired facility. Ok if you are put up at night after missing your flight, but the local convenience doesn't outweigh the tired physical plant. Yes, Trip Advisor has a three star average, but read the reviews, and decide for yourself.

Helpful?
Thank HyannisSteve
Maria C, Manager at Holiday Inn Memphis Airport Hotel & Conference Center, responded to this review

Dear HyannisSteve, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with your recent stay with us . We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Our hotel's multi-million dollar renovation brings contemporary style and artful detail to life with modern furnishings, bold use of color, and a glimpse of all things Memphis throughout. We're conveniently located in the Heart of Memphis, just two short miles away from the Memphis International Airport. With over 256 deluxe guest rooms and 33k square feet of meeting space, you'll find yourself at home away from home. ... more   less 

Additional Information about Holiday Inn Memphis Airport Hotel & Conference Center

Address: 2240 Democrat Road, Memphis, TN 38132 (Formerly Memphis Airport Hotel and Conference Center)
Region: United States > Tennessee > Memphis
Price Range: ₹ 6,068 - ₹ 10,160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Memphis Airport Hotel & Conference Center 3*
Number of rooms: 266
Reservation Options:
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Also Known As:
Memphis Airport Hotel Memphis
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Memphis Airport Hotel & Conference Center staff and other travellers.
5 questions
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Questions? Get answers from Holiday Inn Memphis Airport Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else”
 of 5 bubbles 65theresaj, 27 Sep 2016 | Read review
“The elevators are very distant from registration, so double check that your card key is correctly encoded”
 of 5 bubbles TDATL, 15 Sep 2016 | Read review
“We were on the 5th floor at the end of the hall way, it was a bit of a walk, but that wasn't an issue for us.”
 of 5 bubbles Melovia, 4 Sep 2016 | Read review
“Ask for the top floor on the side opposite the highway.”
 of 5 bubbles katec433, 24 Aug 2016 | Read review
“Ask for a room close to the elevator because the walk is exhausting from the far end.”
 of 5 bubbles stephcamgilmore, 20 May 2016 | Read review
5 of 5
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