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Embassy Suites by Hilton Memphis

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845 Reviews from our TripAdvisor Community

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Showing 836: English reviews
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Crestview, Florida
Reviewed 2 days ago NEWvia mobile

Let me begin by saying that I don't like Memphis as a business or vacation destination. There are a number of reasons that cause me to say this, but this isn't the place for that discussion. My wife and I traveled to Memphis to attend the 2nd round of the NCAA men's basketball tournament. We chose to stay at the...

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Helpful?
Thank Donald T
Jacksonville, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 21 October 2016 via mobile

We had not been here in a little over a year and the place has undergone a major renovation. The new look is art-deco-ish/industrial. All bright and airy and minimalist. In fact very European modern. The suites are large. A bit impersonal. Nice bath products and towels. I do think if they were going for the European style they should...

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Thank Eveline C
About Hotel's Favourite Review
Little Rock, Arkansas
Reviewed 3 days ago NEW

The acoustic noise in the facility is terrible but thats proabably do to the architectural design and not monitoring people running on the kpen floor plan. They also were 4hrs behnd on cleaning rooms. The complimentary breakfast is bland and boring. And one of the two service elevators was not working. Not a good couple of days for Embassy Suites...

Review collected in partnership with Embassy Suites Hotels
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Thank A934NCscottd
Reviewed 3 days ago NEW

This is a decent place for business travelers on the weekdays but steer clear on the weekends. On the weekends the hotel books up with local families and teenagers and often times hosts events. It can be very noisy and a zoo during breakfast.

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Thank 23WorldExplorer23
Lexington, Kentucky
Reviewed 4 days ago NEW

Hotel staff are rude and don't do their jobs. They obviously do not value customer service and treat guests as a nuisance. It wasn't just one isolated event or one bad staff member. It is obvious that customer service is not part of their culture. Also, you can't let kids run wild all over the hotel at all hours of...

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Thank stubborntomato
Crofton, Maryland
Reviewed 5 days ago NEW

Stayed one night on business trip, hotel newly renovated, check-in was slow but staff was nice and knowledgeable, fitness center is adequate but small and equipment is dated and rusted, complimentary breakfast and made to order omelet if you're willing to wait in line, wifi strength was medium in room on 4th floor and fairly slow. Would recommend and stay...

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Thank Mule8654
Minneapolis
Reviewed 5 days ago NEW

Stayed here oen night to attend a meeting. The front desk greeting was indifferent at best; slow and very inattentive, preoccupied with some other task, he seemed to feel more important than checking me in. The room was large and functional for getting some work done, a spacious desk and comfortable bed. Unlike the rest of the room, the bathroom...

Review collected in partnership with Embassy Suites Hotels
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Thank winwolf56
Atlanta, Georgia
Reviewed 1 week ago

The bed was awful. Too soft. Could not get a good nights sleep. I felt like the bed was swallowing us up. On the contrary the couch was way to hard. I did like the digital key. Nice touch. Kids were running making lots of noise.

Review collected in partnership with Embassy Suites Hotels
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Thank Delia A
New York City, New York
Reviewed 1 week ago via mobile

I usually stay at Marriott but my family wanted to stay at this hotel. Glad we did the breakfast is great. The rooms are spacious and service was good. It's not close to downtown is the only drawback but if that is not important highly recommended.

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Thank Jim D
Waxahachie, United States
Reviewed 1 week ago

Can't say enough about the friendliness and helpfulness of the staff. The room was clean, and we enjoyed the complimentary happy hour, wifi, and breakfast. Also ate dinner in the restaurant...had the lobster ravioli! Totally worth the trip to Memphis!

Review collected in partnership with Embassy Suites Hotels
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Thank Sandi P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service

Additional Information about Embassy Suites by Hilton Memphis

Address: 1022 S Shady Grove Rd, Memphis, TN 38120
Region: United States > Tennessee > Memphis
Price Range: ₹ 12,125 - ₹ 21,578 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Memphis 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Embassy Suites Memphis Hotel Memphis
Memphis Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Memphis staff and other travellers.
6 questions
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Questions? Get answers from Embassy Suites by Hilton Memphis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a nice walk in shower in the handicapped accessible room.”
 of 5 bubbles Itzie4you, 16 Jan 2017 | Read review
“All rooms have atrium overlooks. There isn't much scenery looking outside.”
 of 5 bubbles R2500QQmarkd, 11 Jan 2017 | Read review
“535 nice view to the lobby”
 of 5 bubbles 763anak, 27 Sep 2016 | Read review
“Go elsewhere.”
  • Moldy Airconditioner
  • Clogged filter that was 7 months old.
  • Dusty vent
 of 5 bubbles josephLem, 25 Aug 2016 | Read review
“Definitely choose a high level 'corner room'. This is an atrium hotel..”
 of 5 bubbles jennifercX3200GB, 11 Aug 2016 | Read review
5 of 5