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BEST WESTERN Galleria Inn & Suites

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BEST WESTERN Galleria Inn & Suites
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417 Reviews from our TripAdvisor Community

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Showing 412: English reviews
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Sherwood
Reviewed yesterday NEW

Friendly service from booking to leaving. Counter staff at check in and check out just super. Clean rooms, quiet even on highway side. Breakfast good, missed having bacon, but all other choices well prepared and tasty

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Helpful?
Thank Mitchell B
chicago
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Stayed at this hotel twice non-consecutively last week. The hotel is very clean. The rooms were comfortable. The beds and pillow were also comfortable. Breakfast was filling-though the only problem would be the orange juice-it tasted more like a drink not a juice. I want to say that Kay who works the front desk is the sweetest and kindest person....

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Helpful?
Thank ChicagoOceanwaters
About Hotel's Favourite Review
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear ChicagoOceanwaters--Thank you so much for your kind words. I am truly glad Ms. Kay was able to take good care of you while you were our guest. We truly look forward to your next visit so we can show you all of the new upgrades we have in store:) Sincerely, Leslie Rockholt General Manager

Portland, United States
Reviewed 6 days ago NEW

I love staying at this hotel whenever I'm in Memphis. It's in a good location. The mall is just a block away. There are plenty of places to eat within walking distance.It's located a short drive from downtown Memphis and the drive into Memphis is great now that they finished the I40 road work. The beds are crazy comfortable and...

Review collected in partnership with Best Western
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Helpful?
Thank 816chadn
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear 816chadn--Thank you so much for your kind review. Please note that each and every guest review/comment is used for Team training purposes. I am glad you enjoyed our location and newly renovated guest rooms and upgraded Breakfast Bar. We hope to see you real soon once all of our public area renovations have been completed! Sincerely, Leslie Rockholt General...

Reviewed 6 days ago NEW

The room at the Best Western Galleria Inn & Suites, Memphis, TENNESSEE was extremely clean which made for a wonderful stay. I hate staying at hotels, but this place was so nice and clean I was able to get comfortable and slept well!

Review collected in partnership with Best Western
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Helpful?
Thank cinbro70
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear cinbro70--Thank you so kindly for your wonderful review. I am glad you enjoyed your stay and really look forward to your return visit to show you our public area renovations when completed! Sincerely, Leslie Rockholt General Manager

Dallas
Reviewed 1 week ago

We stayed at the Memphis Galleria hotel for only one night, passing through. The bed was very comfortable, and the room was very clean and well stocked. It looked as though it had been recently updated. Everything worked well. My only issue is the height of the sink. It is as high as a kitchen cou8nter or higher, way too...

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Helpful?
Thank retired42
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear retired42--Thank you for your review. I am glad you enjoyed your stay with us and the newly remodled rooms. Hopefully, by your return visit, all of our exterior work will also be completed for you to enjoy. Sincerely, Leslie Rockholt General Manager

Reviewed 1 week ago

The staff was nice. The location was perfect for my 16 year old granddaughter (by a mall) and lots of shopping! Easy access to the highway. The hotel was clean a good breakfast selection and the cleaning staff was so nice to us. I would stay here again

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Helpful?
Thank Sheila W
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Sheila W--Thank you so much for your kind words. Please note that we share and use all guest feedback for Team training purposes. I am glad you and your granddaughter were able to enjoy not only our surrounding restaurants and shopping, but take advantage of our newly upgraded amenities also. We sincerely look forward to your next visit when...

Lakeland, Florida
Reviewed 2 weeks ago

Nothing great, but it was a good place for my purposes. Rooms at clean and quiet, but truck parking is hard to come by. I will stay here again in the future. Over all it was a pleasant experience. Enjoy.

Review collected in partnership with Best Western
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Helpful?
Thank Tracy C
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear Tracy C--Thank you for your review and do note that all guest reviews are used for training purposes at our monthly Team meetings! I am glad you found your room clean and quiet and hopefully the public area renovations currently taking place will further enhance your next stay with us even more. Sincerely, Leslie Rockholt General Manager

Smyrna, Tennessee
Reviewed 3 weeks ago

This was a very nice place to stay in a great location close to lots of shops and restaurants. The only reason I didn't give it a 5 is because the bathroom had a weird musty mildew smell to it. Other than that the stay was very nice.

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Helpful?
Thank kelmckin
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear kelmckin--Thank your for your kind review. Please note that we share all guest reviews and comments at our Team meetings and use for training and service purposes. I am glad everything was predominately to your liking. I have already showed your review to our Maintenance personnel to look into the scent you had experienced. We sincerely look forward to...

Chattanooga, Tennessee
Reviewed 3 weeks ago

I made an error with my reservation date when booking through Expedia. Not only did the front desk staff assure me that everything would be alright they also spoke to Expedia and assisted me in correcting the error. They were kind, gracious, and efficient. A special shout out of appreciation to Kay!

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Helpful?
1Thank susanacuff85
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear susanacuff85--Thank you for your kind and wonderful review. Your words will be shared by our entire Team members and used for training purposes. I am really glad we were able to get your mixup resolved and accommodate you quickly. We hope to you see you again real soon and hopefully all of our public area renovations will be completed...

Murfreesboro, Tennessee
Reviewed 3 weeks ago

My stay was everything I prayed for. I give 5 stars. I will recommend to all family and friends. I will always stay here when I'm in town. I hope Best Western will offer me free rooms as a rewards sometimes because I do plan on visiting Memphis a great deal this year. I will also use Best Western when...

Review collected in partnership with Best Western
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Helpful?
Thank pamelacU4238MR
BWGalleria, Manager at BEST WESTERN Galleria Inn & Suites, responded to this review

Dear pamelacU4238MR--Thank you for your kind review. I am glad everything was to your satisfaction and hopfully you enjoyed our newly remodled rooms. We are glad you will be frequenting Memphis quite often to visit family and also see our new public area renovations when completed!! Sincerely, Leslie Rockholt General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay at this award-winning, newly renovated, Memphis hotel offering convenient access to Memphis attractions.Best Western Galleria Inn & Suites is the recipient of the Director's Award for cleanliness and hospitality. Stay in a well-appointed guest room and enjoy room amenities such as cable satellite television with HBO® and high-speed Internet access. Guests will also appreciate hotel amenities like our complimentary breakfast bar, an exercise facility and meeting facilities for up to 33 guests. ... more   less 

Additional Information about BEST WESTERN Galleria Inn & Suites

Address: 8635 US Highway 64, Memphis, TN 38133-4122 (Formerly Holiday Inn)
Region: United States > Tennessee > Memphis
Price Range: ₹ 6,649 - ₹ 9,583 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Galleria Inn & Suites 2.5*
Number of rooms: 107
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline and Best Western so you can book your BEST WESTERN Galleria Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Galleria Hotel Memphis
Best Western Bartlett
Best Western Memphis
Bartlett Best Western
Hotel Style:
#7 Best Value Hotel in Memphis
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Galleria Inn & Suites staff and other travellers.
8 questions
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Questions? Get answers from BEST WESTERN Galleria Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor above lobby smelled like smoke”
 of 5 bubbles 247wendyb, 27 Feb 2017 | Read review
“Ask for one away from the major street and interstate”
 of 5 bubbles 289trishf, 13 Feb 2017 | Read review
“rooms by pool would not be ideal if you want peace...people tend to talk when leaving area.”
 of 5 bubbles TammyD155, 13 Oct 2016 | Read review
“All rooms are good and freshly remodeled. Room on the uneven numbers are away from the freeway so they would be a little quitter.”
 of 5 bubbles jameswQ9835GA, 6 Oct 2016 | Read review
“They are doing re-modeling so request to be away from the remodel.”
 of 5 bubbles R7965ITamandam, 26 Jun 2016 | Read review
5 of 5