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All reviewstexas roadhousegalleria mallfront deskroom was cleanindoor poolsleeper sofawould stay here againthe breakfast areastayed for one nightgreat place to stayconvenient locationhot tubfree breakfastbusiness tripnice staymini fridgenext morning
Stay here often for work.. never disappointed. Great place. The front desk knows me by name. Breakfast is always on time, and they will even set breakfast up early for you if you have to leave really early!!!
Very clean rooms and friendly staff. I used the mobile check in and the staff had key waiting on me when I arrived. Sufficient parking. Several restaurants within walking distance. The rooms are quit large and spacious.
I have been coordinating travel in the East Memphis area for my company for years and the SpringHill Suites Memphis East/Galleria is always accommodating. The assistant manager, Crissa, goes out of her way to work with my ever changing schedule. There are many options for...More
Great staff and very helpful. I was greeted courteously and the front desk was very efficient. It was very easy to get in and out of the parking lot with our larger trucks for work. Pleased with the lobby and breakfast area and the rooms...More
We expected much more from a Marriott brand. We found the housekeeping staff to be unfriendly and at times Rude. ( Although I must say that our room was clean and the bed was comfortable. ) An example of the housekeepers rudeness is when we...More
Response from TMIHospitality1, Manager at SpringHill Suites Memphis East/GalleriaResponded 30 November 2016
Thank you for taking the time to review the SpringHill Suites Memphis East Galleria. I'm very sorry to hear about the experience you had at our hotel. We strive to impress our guests, but clearly our service fell short. Your comments have been...More