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SpringHill Suites Memphis East/Galleria

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#40 of 136 Hotels in Memphis
Certificate of Excellence
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1 room 2 adults 0 children
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SpringHill Suites Memphis East\/Galleria
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233 Reviews from our TripAdvisor Community

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Showing 230: English reviews
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Reviewed yesterday NEWvia mobile

Great place to stay with an awesome staff! Everyone here is super friendly. Big clean rooms and comfortable beds. The staff is always friendly and helpful. It's a great location near great restaurants.

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Helpful?
Thank Josh I
Paducah, Kentucky
Reviewed 2 weeks ago

This was a ladies weekend away. We booked two rooms and had requested connecting rooms long before our scheduled reservations. Upon arrival we are told no connecting rooms are available. Finally we are placed in room across the hall from each other. The clerk acted as if this was a favor to us! First disappointment. Upon entering our room it...

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Helpful?
Thank Kathy H
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Kathy H, Thank you for reviewing your stay at the SpringHill Suites Memphis East Galleria. Please accept my apologies for the less than satisfactory experience you had at our hotel. While we work hard to satisfy all guest requests, unfortunately, this isn't always possible. I'm also sorry for the cleanliness issue you had with your room. Your comments will...

Saint Louis, Missouri
Reviewed 3 weeks ago

I stayed at this location for 3 nights on business. While it seems to be a fairly nice hotel overall, this is one of the weaker Marriott properties I’ve visited in recent memory. I’ll elaborate below. Grounds/Public areas: The curb appeal of this property is very nice for its class, and the lobby, breakfast area, and corridors were all clean...

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2Thank Missouri2Mexico
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Missouri2Mexico, Thank you for taking the time to leave us your review. I'm pleased to hear you enjoyed our friendly staff and spacious suites. However, I apologize for the few maintenance issues you had. I appreciate you bringing these to my attention so I can discuss them with my staff. If you are ever back in the area, I...

Reviewed 8 January 2017

Hooters and a Texas Roadhouse are across the road. A Super-Walmart is also close. Room was decent and clean. The only negative thing I can say is the breakfast was lacking (compared to most hotels). They don't have a waffle maker, and the options are limited.

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Helpful?
Thank Alex K
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear Alex K, Thank you for reviewing your stay at the SpringHill Suites Memphis East Galleria. I'm glad you enjoyed our location and found your room to be clean. However, I apologize that you missed our waffles. We do serve them on the weekends. We hope that if you are ever back in the area, you will allow us another...

Reviewed 11 December 2016 via mobile

Last minute choice without reservation. Very courteous front desk staff. There were a lot of kids in the pool and check in person attentively put us on a higher floor to be away from the noise. Good lodging value. The breakfast wasn't great, but you get what you pay for. I would definitely stay there again.

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Thank waterhog
Reviewed 2 December 2016 via mobile

Stay here often for work.. never disappointed. Great place. The front desk knows me by name. Breakfast is always on time, and they will even set breakfast up early for you if you have to leave really early!!!

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Thank Andrew C
Reviewed 2 December 2016 via mobile

Very clean rooms and friendly staff. I used the mobile check in and the staff had key waiting on me when I arrived. Sufficient parking. Several restaurants within walking distance. The rooms are quit large and spacious.

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Thank Wendell R
Reviewed 2 December 2016 via mobile

I have been coordinating travel in the East Memphis area for my company for years and the SpringHill Suites Memphis East/Galleria is always accommodating. The assistant manager, Crissa, goes out of her way to work with my ever changing schedule. There are many options for food within walking distance of the property and I don't hesitate to call when traveling...

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Thank Keith B
Tennessee
Reviewed 2 December 2016 via mobile

Great staff and very helpful. I was greeted courteously and the front desk was very efficient. It was very easy to get in and out of the parking lot with our larger trucks for work. Pleased with the lobby and breakfast area and the rooms were clean.

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Thank timshbrt
Reviewed 29 November 2016

We expected much more from a Marriott brand. We found the housekeeping staff to be unfriendly and at times Rude. ( Although I must say that our room was clean and the bed was comfortable. ) An example of the housekeepers rudeness is when we asked where the elevator was located. Unsmiling she replied, "Behind Me." When the elevator arrived...

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Helpful?
Thank ColMikeandLinda
TMIHospitality1, Manager at SpringHill Suites Memphis East/Galleria, responded to this review

Dear ColMikeandLinda, Thank you for taking the time to review the SpringHill Suites Memphis East Galleria. I'm very sorry to hear about the experience you had at our hotel. We strive to impress our guests, but clearly our service fell short. Your comments have been shared with my team to ensure that other guests don't have the same experience. I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Our hotel in East Memphis, TN is located next to the Wolfchase Galleria Mall, Exit 18 off I-40. We are conveniently located a short drive from Graceland, Beale Street, Mud Island, Memphis Brooks Museum of Art, Sun Studio, FedEx Forum & University of Memphis. Great extras include free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Start the day at the free breakfast buffet. ... more   less 

Additional Information about SpringHill Suites Memphis East/Galleria

Address: 2800 New Brunswick Rd, Memphis, TN 38133-4142
Region: United States > Tennessee > Memphis
Price Range: ₹ 8,132 - ₹ 11,493 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Memphis East/Galleria 3*
Number of rooms: 79
Reservation Options:
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Also Known As:
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Hotel Style:
#19 Business Hotel in Memphis
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Questions & Answers

Questions? Get answers from SpringHill Suites Memphis East/Galleria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Walking distance for restaurants and a mall”
 of 5 bubbles gfalk2016, 16 Nov 2016 | Read review
“3rd floor (top floor) nice and quiet.”
 of 5 bubbles JLKaskie, 8 Oct 2016 | Read review
“call ahead”
 of 5 bubbles rsdeshields, 2 Oct 2016 | Read review
“Very nice property”
 of 5 bubbles shelleyrtaylor, 31 Mar 2016 | Read review
“All rooms seemed nice very little traffic on the floors”
 of 5 bubbles P5565RQjohnp, 4 Mar 2016 | Read review
5 of 5