We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Crowne Plaza Memphis Downtown

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 1 more site!
Professional photos
Crowne Plaza Memphis Downtown
View Map
{"widget":{"name":"ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","moduleList":["handlers"],"template":"ibex_photo_carousel_streamline__widget","dust":{}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,127 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Memphis Downtown
See the most recent reviews
Showing 1,088: English reviews
Reviewed 30 April 2015 via mobile

Staff were great! Rooms were nice except for the overpowering coconut smell . The main issue was the hotel windows seemed to not be sound insulated. The sound of the interstate was HUGE and annoying. I should of realized something was up when on the bed there were two sets of ear plugs!

 Report
Helpful?
1Thank Sunflower1906
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for your positive comments on our staff. Please accepted our apology for the smell and the noise. We will certainly look in to changing the smell to a softer scent. We hope that you will give us a second chance.

Wigan, United Kingdom
Reviewed 30 April 2015

Stayed here twice can't fault it breakfast staff Gina and colleagues lovely looked after us really well hotel spotlessly clean all the staff where lovely made us feel welcome had a good nights sleep beds very comfortable food delicious and some real characters on the staff

 Report
Helpful?
1Thank 694gillian
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for staying with us again. We appreciate your loyalty and your trust in our hotel and our staff. Rest assured that will do everything it takes to make us deserving of your loyalty.

Memphis, Tennessee
Reviewed 30 April 2015

My wife and I are celebrating our 10 year anniversary with some friends who are also celebrating their 15 year anniversary. We have had been travelling for 24 hours by the time we reached the hotel. We had booked a king room back on 4th February via hotels.com only to be advised by the clerk we would have to accept...

 Report
Helpful?
2Thank Mike_Ferns
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Dear Mike Fern. Happy 10 anniversary to you and your wife. We are delighted that you choose us to celebrate such a special occasion. I would like to personality apology for the behavior you receive from our staff doing your stay. We glad that you ask for a manager that step in and made the great choose by give you...

Liverpool, United Kingdom
Reviewed 28 April 2015

On a tour of the American South, stayed in Memphis for a few days at The Crowne Plaza for a few days. Lovely place, very comfortable rooms, pleasant bar with lovely staff. They offer a free shuttle bus anywhere in the local area. Special mention to Reggie, one of the drivers.

 Report
Helpful?
Thank James H
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for your positive feedback regarding our hotel and staff and for mentioning our awesome driver! We hope you choose us on your next visit to Memphis.

Stonewall, Canada
Reviewed 27 April 2015

Hotel rating was bang on. Older and maybe in need of a remodel, but booked on Hotwire and price was acceptable. A little far from Beale St. and major attractions, but shuttle service was great. AC was not working upon arrival, but was fixed in a timely fashion so no issues other than sketchy TV reception. All and all a...

 Report
Helpful?
Thank Pat B
CrowneDOS, Guest Relations Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for your review and feedback regarding your stay. We apologize for the challenges you experienced and are glad that we were able to get the A/C fixed quickly. We hope you will stay with us on your next visit to Memphis.

Sheffield, UK
Reviewed 26 April 2015

This wasn't a bad hotel, but it felt generally tired. Check in was professional but not warm. Once up to the room, there was an odd stale smell. Not enough to change room, but certainly noticeable. The room was tired, with quite a few marks and wear and tear. The flush handle on the toilet was cracked and nearly falling...

 Report
Helpful?
Thank FStopJunkie
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

We appreciated you taking the time to provide us with such detailed feedback about your stay. We are very sorry to hear that several thing throughout your stay did not meet your expectations. We hope you were able to take advantage of our local shuttle to take you around the area. We are most disheartened by your experience with our...

Reviewed 22 April 2015 via mobile

I stayed at this hotel last year whilst I was backpacking around America solo. I decided to stay at the Crowne Plaza as a bit of a treat after staying in hostels for so long, and I'm really glad I did! I arrived before check-in time and was exhausted from a long journey; the staff could not have been more...

 Report
Helpful?
Thank KirstyAnneUK
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for the kind words about your stay. We take pride in our hotel and service. We are glad that our hotel provided a welcomed treat during your travels. Please stay with us on your next visit to Memphis and continue to recommend us to your friends and family.

Reviewed 21 April 2015 via mobile

Having endured an awful overnight rail trip from Chicago, do not use the sleeping compartments they're too small for comfort, the seats on amtrac are more comfortable to sleep on. Anyway, we got to the hotel at 6am and hoped we could book in early. To our pleasant surprise the reception staff welcomed us warmly and showed us to our...

 Report
Helpful?
Thank Graham K
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for your review. We are pleased to hear that our staff made your stay pleasant and that we were able to accommodate your early arrival after a long trip from Chicago. We look forward to you staying with us in the future.

Tullahoma, Tennessee
Reviewed 17 April 2015

We stayed here overnight to see our daughter play at the convention center. It is a 5 minute walk to get there and you can leave your car in the parking lot until check out time. ' It was an easy check in process and the room was very nice. The bed was very comfortable and the bathroom was large....

 Report
Helpful?
1Thank cmanis01
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Wow! What a wonderful review. We are pleased to hear that you found our location to your liking. We appreciate the great feedback and for providing useful tips for our future guests. We look forward to seeing you again soon.

Coatbridge, United Kingdom
Reviewed 17 April 2015

this was the best of the 3 hotels we stayed in on our tour. Rooms and facilities excellent and all staff very friendly. Four friends and I had a great time in Memphis and all think this is the best of three hotels we visited.

 Report
Helpful?
1Thank Helen M
CrowneDOS, Director of Sales at Crowne Plaza Memphis Downtown, responded to this review

Thank you for great comments on our staff. We are so glad that you and your friends enjoyed your stay with us and hope you will stay with us again in the future.

227 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (140)
Viewed
Room/Suite (27)
Viewed
View from Room (12)
Viewed
Bathroom (11)
Viewed
Dining (2)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (1)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (87)
Viewed
Room/Suite (20)
Viewed
Hotel & Grounds (14)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (10)
Viewed
Bathroom (5)
Viewed
View from Room (2)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Memphis hotels
0.2 km away
Sheraton Memphis Downtown Hotel
0.6 km away
Comfort Inn Downtown
Comfort Inn Downtown
#10 of 136 in Memphis
847 reviews
1.2 km away
DoubleTree by Hilton Memphis Downtown
Show Prices
Show Prices
Show Prices
1.1 km away
Holiday Inn Select Memphis - Downtown (Beale Street)
0.8 km away
Sleep Inn at Court Square
Sleep Inn at Court Square
#11 of 136 in Memphis
779 reviews
1.5 km away
The Westin Memphis Beale Street
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more   less 

Additional Information about Crowne Plaza Memphis Downtown

Address: 300 N 2nd St, Memphis, TN 38105-2614 (Formerly Wyndham Garden Hotel)
Region: United States > Tennessee > Memphis
Price Range: ₹ 8,645 - ₹ 17,699 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis Downtown 3.5*
Number of rooms: 230
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity and Priceline so you can book your Crowne Plaza Memphis Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Memphis Downtown staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from Crowne Plaza Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City view was nice.”
 of 5 bubbles stephmarie, 3 Jan 2017 | Read review
“Ask for a city view, it is away from the interstate and quieter”
  • Room 723 decent space
  • Very comfortable bed
  • Microwave in the hall on a TV tray, weird.
  • View from the North side - Interstate 40, St Jude and older inductrial
  • Nothing to write home about, clean and functional
 of 5 bubbles Teambanzai, 2 Jan 2017 | Read review
“I would say all good”
 of 5 bubbles KiwiVix, 28 Dec 2016 | Read review
“Rooms are the south side have a great view”
 of 5 bubbles tmarcellusw, 20 Dec 2016 | Read review
“reserve a suite well in advance”
 of 5 bubbles z0elife, 28 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay