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Crowne Plaza Memphis Downtown

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Crowne Plaza Memphis Downtown
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1,142 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Memphis Downtown
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Showing 1,103: English reviews
Largs, Scotland
Reviewed 8 June 2015 via mobile

Although this is called downtown it is actually around 1.5 miles outside. You can walk quite easily during the daytime but I wouldn't recommend it at night, there is a redline bus which is only $1 from Main St and stops at the Sheraton across the road or you can grab the complementary hotel shuttle bus which will also drop...

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1Thank AngloLargs
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear AngloLars, We all appreciate you taking the time to comment on your recent stay here with us at the Crowne Plaza Memphis. We are delighted that you had a pleasant stay and found the staff friendly during your stay with us. The entire team here all appreciate your patronage during your visit to Memphis, and we hope that you...

St. Petersburg, Florida
Reviewed 7 June 2015 via mobile

We decided to go to Graceland and needed a place to stay. We were nervous about it because of the mixed reviews but am glad we stayed! The staff was extremely pleasant and helpful. The shuttle was full but they explained it would be back in 15 min and we could enjoy complementary lemonade. The room was great with a...

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Helpful?
Thank Debbie S
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Debbie S, Thank you for taking the time to submit such a positive review! We are so pleased that you found our staff pleasant and friendly, as well as a breakfast that you enjoyed. We look forward to the next time your travels bring you back to stay with us. Warm regard, Danny Hiatt General Manager

United Kingdom
Reviewed 5 June 2015

I have learned that hotels named downtown are not necessarily downtown and this is a good example. However there is a shuttle service which will take you to Beale street. This hotel does not have a complimentary breakfast and caters for large tour groups. There are not enough lifts to service during peak times and you could wait up 15...

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Helpful?
Thank Janis A
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Janis A, Thank you for taking the time to complete a survey regarding your recent stay at the Crowne Plaza in Downtown Memphis. Our hotel is only a few blocks from much of Downtown Memphis and we do indeed provide a shuttle for those who do not wish to walk. We hope that you will return to visit with...

Fort Worth, Texas
Reviewed 1 June 2015

I cannot say enough about the service and friendliness at this hotel. The staff made sure everything was to our satisfaction. The manager made sure we had transportation to downtown when we needed and every one of the drivers made it their mission to see we were taken care of and gave us great advice on dining choices. The room...

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Helpful?
Thank Pam F
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Pam F, Thank you for taking the opportunity to fill out a review on your special "Girls Weekend" here at the Crowne Plaza Memphis. It is very pleasing to receive your kind comments on the friendliness of our staff, and to learn that your accommodations were very clean. The entire team greatly values your important feedback and patronage of...

grangemouth
Reviewed 31 May 2015

Modern, clean, comfortable hotel with great beds and good food. Staff in the hotel were friendly and helpful. Outdoor pool looked lovely but it rained heavily when we stayed so we never had the chance to try it out. free shuttle service is available to take you to many attractions in the city. You could do a whole lot worse...

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Helpful?
Thank Linda S
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Scotlinda, Thanks so much for taking the time to complete a review on your recent stay here at the Crowne Plaza Memphis. We are very pleased to hear that you found our guest room accommodations very clean and comfortable, as well as our associates being friendly and helpful during your visit with us. We all appreciate your valuable feedback...

london
Reviewed 31 May 2015 via mobile

We arrived on the 15th May after a long flight from UK,there was a mix up with our booking (not the hotels fault but a 3rd party's)and we wad well looked after by the night manager Darryl he went above and beyond to get this sorted for us and the lady on the desk I think her name was Jo...

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Helpful?
Thank danny l
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear danny1, Thank you for taking the opportunity to compete a survey on your recent stay here at the Crowne Plaza Memphis. We are so delighted to hear that you had a great stay with us, and that our Front Office team was able to assist with your reservation. I will certainly reach out to Darryl and Loi to let...

Reviewed 28 May 2015

The Crowne Plaza was very clean with modern decor in the rooms and lobby. The hotel offered free shuttle service to places in the downtown area. Happy Hour Specials in the hotel restaurant each evening (M-Thurs). Staff was professional and friendly.

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Helpful?
Thank rdy1982
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear rdy1982, Thank you for taking the opportunity to complete a review on your recent visit with us here at the Crowne Plaza Memphis. We are very pleased that you found our staff professional and friendly, as well as our guest rooms very clean. Your comments and feedback are extremely important to us, and the entire team of associates appreciate...

Reviewed 27 May 2015

The staff are very nice and Memphis has some terrific attractions, specifically the Civil Rights Museum and the Rock and Soul museum, but it's a town that is still suffering economically and you really feel that just outside the doors of this hotel. It''s not threatening at all, just kind of depressing.

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Helpful?
Thank janeta280
huntsville7, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear janeta280, Thank you very much for filling out a survey on your recent stay with us here at the Crowne Plaza Ravinia. We are very pleased that you found our associates very nice and accommodating. We really appreciate you taking the time to comment on your visit as your business is extremely important to us. Again, we thank you...

Bristol, United Kingdom
Reviewed 26 May 2015

Not the best location, however we were on a tour so coached in which took about 5 minutes, nice rooms, well furnished, opposite the flats that Elvis and his parents moved to when they first moved there from Tupelo

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1Thank cherry-Lynne G
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear cherry-Lynne G, Thank you for taking the time to fill out a survey on your recent stay here at the Crowne Plaza Memphis. We are delighted that you had an enjoyable visit with us and found our guest room accommodations very nice. Your feedback is very important to us and we all look forward to your return very soon...

Reviewed 26 May 2015 via mobile

This hotel was the best of the three my wife and I stayed at. Having said that each of the three was very good. The staff, room and general ambiance of the hotel were extremely good. I would visit again without hesitation.

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2Thank Graham K
Danny H, General Manager at Crowne Plaza Memphis Downtown, responded to this review

Dear Graham K, Thank you very much for very nice comments on your recent visit to the Crowne Plaza Memphis. We are all thrilled that you found our accommodations and staff to be excellent, and I will certainly share your valuable feedback with the entire team. We greatly appreciate your patronage on your recent tour of our great city and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more   less 

Additional Information about Crowne Plaza Memphis Downtown

Address: 300 North Second Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Region: United States > Tennessee > Memphis
Price Range: ₹ 9,385 - ₹ 19,239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis Downtown 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Memphis Downtown staff and other travellers.
28 questions
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Questions? Get answers from Crowne Plaza Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our roo. Was on the 7th floor and we could look out and see the city of Memphis looking towards Beale street area..”
 of 5 bubbles kgnolen9562, 5 Feb 2017 | Read review
“Ask for city view”
 of 5 bubbles barryc706, 1 Feb 2017 | Read review
“Go see Tiffany”
 of 5 bubbles 42vanv, 27 Jan 2017 | Read review
“City view was nice.”
 of 5 bubbles stephmarie, 3 Jan 2017 | Read review
“Ask for a city view, it is away from the interstate and quieter”
  • Room 723 decent space
  • Very comfortable bed
  • Microwave in the hall on a TV tray, weird.
  • View from the North side - Interstate 40, St Jude and older inductrial
  • Nothing to write home about, clean and functional
 of 5 bubbles Teambanzai, 2 Jan 2017 | Read review
5 of 5