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Crowne Plaza Memphis Downtown

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Crowne Plaza Memphis Downtown
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1,110 Reviews from our TripAdvisor Community

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Showing 1,071: English reviews
Atlanta, Georgia
Level Contributor
5 reviews
Reviewed 3 days ago NEW

We stayed at the Crowne Plaza Memphis Downtown two weeks ago. It was close to everything we wanted to visit. The shuttle was great for us "tourist" (drop-off and pick-up). The Crowne Plaza has spacious rooms, a restaurant on site with the best breakfast buffet. The best part of our trip was meeting the bartender Tiffany. She was wonderful and... More 

Helpful?
Thank foreverwanda
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

We appreciate the outstanding review of Crowne Plaza Memphis Downtown. We are so happy our location was perfect for everything you wanted to do on this trip and the convenience of our shuttle service worked so well for you. Thank you also for mentioning how much you enjoyed our rooms, the breakfast we served and the service you received from... More 

South Shields, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Loved this hotel very clean and comfortable beds ,staff were very friendly and helpfull and the breakfast are well worth the money .they have a shuttle bus that takes you to Beale street and Sun studios and picks you back up you just have to ring him .

Helpful?
Thank Wendyt1964
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for such a fantastic review and for taking the time to let us know your stay at Crowne Plaza Memphis Downtown was perfect in every way! We were delighted to read your praises for our comfortable rooms and friendly staff and that you thoroughly enjoyed the breakfast we served at our on-site restaurant Notes and Provisions. We love... More 

Durham, United Kingdom
Level Contributor
76 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 4 days ago NEW via mobile

We stayed here just over a week ago for a couple of nights. Friendly staff and the courtesy shuttle is an absolute gift. Close enough to the amtrak for a reasonably priced cab ride and only a couple of minutes from beale Street in the shuttle. Lovely view of the bass pyramid building and the peace and quiet was lovely.

Helpful?
Thank Cooky1972
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for reviewing your recent stay at Crowne Plaza Memphis Downtown. It is great to know how much you enjoyed our convenient location and the ease of our shuttle service. We want your stay to be as comfortable and carefree as possible so we appreciate your positive feedback. It was our pleasure having you as our guest, and we... More 

Broken Arrow, Oklahoma
1 review
Reviewed 6 days ago NEW

comfortable bed, nice view, and good exercise room, colorful lobby, good breakfast, that was cook to order, fresh egg omelet, good house keepers, ample towel and blanket supplies, good hotel location downtown Memphis, good proximity to Beale Street. Angela, at the front desk was very courteous and accommodating.

Helpful?
Thank z0elife
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for staying at Crowne Plaza Memphis Downtown and for posting your fantastic review. We are delighted to know you were overall satisfied with our breakfast offerings, prime location and with the service provided by our Front desk associate Angela! I will surely share your gracious feedback with her. It was our pleasure having you as our guest, and... More 

Port Washington, Wisconsin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW via mobile

Awesome hotel. We even were upgraded to a great suite. Hotel has a shuttle to and from Beale Street. The staff is so friendly. Nice hotel bar. Rooms were very clean. Would highly recommend the Crowne Plaza.

Helpful?
Thank shorn947
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thanks so much for your lovely words! We are so glad you enjoyed the upgrade and were very pleased with our staff and on-site facilities. It truly makes our day when we learn our guests are leaving 100% satisfied, this tells us that we are on the right track of delivering great experiences. Thanks again for recommending Crowne Plaza Memphis... More 

Jacksonville, Arkansas
Level Contributor
75 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 days ago NEW

Nothing like staying in a room with new carpet. Ah the simple things. Staff at checkout were welcoming and comical. They made sure we were taken care of during our stay. I added another night to my stay prior to arriving and because of the front desk agent I didn't have to check out of my room and move to... More 

Helpful?
Thank EvetteD
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for your very nice review of your stay with us at Crowne Plaza Memphis Downtown. We are thrilled that our staff took such good care of you during your stay and that the service you received from them left a wonderful impression of our hotel. Your review makes me so proud of my associates and I can’t wait... More 

Cookeville, Tennessee
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

We arrived in Memphis on black friday, our reservation was waiting and the remodeling was all finished. Place is really nice, with restaurant and bar by the lobby. Rooms are the usual clean as expected in nicer hotels. 10th floor was relatively quiet. A shuttle bus service is available from midmorning until 11:45pm. The drivers name is Cleo and he... More 

Helpful?
Thank lrrp2015
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

We are delighted you came back again to see us at Crowne Plaza Memphis Downtown! We are pleased to know you loved your well-appointed and comfortable room. Thank you for appreciating the efforts done by Cleo. I will personally share your gracious comments with him. It was our pleasure having you as our guest, and we hope you and your... More 

A TripAdvisor Member
Reviewed 1 week ago via mobile

Very pleasant 2 day stay at the Crowne Plaza! Check in was simple and the young man, Alton, who helped us couldn't have been nicer. Our room was clean & spacious. The bed was very comfortable & immaculate. The bathroom was clean & the shower had good pressure & plentiful hot water. When the cleaning staff forgot to leave clean... More 

Helpful?
Thank A TripAdvisor Member
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for staying at Crowne Plaza Memphis Downtown and for posting your wonderful review. We are delighted to know you were 100% satisfied with your accommodations and with the service provided by our friendly and helpful staff! We will surely share your kind words with our team, especially with Alton, for a job well done. It was a pleasure... More 

Level Contributor
48 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Walking distance to downtown Memphis, Beale Street, staff were friendly and breakfast is buffet style. The room had two queen sized beds, traffic noise was an issue but good value for your money. Caught a taxi to and from Beale Street and it was not an expensive trip. Close to the Sheraton Hotel so you can find your bearings easily.

Helpful?
Thank Lee A
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for taking the time to review your stay at Crowne Plaza Memphis Downtown. We are happy that you liked our friendly associates, the great value we offer for the price and our convenient location which was perfect for your needs. However, we are sorry if any inconvenience was caused while you were here. It was our pleasure having... More 

North Edwards, California
Level Contributor
5 reviews
Reviewed 1 week ago via mobile

We were in Memphis for an award ceremony. We stayed three nights at the Crown Plaza downtown. It was relaxing. The staff was excellent, they made us feel right at home. The rooms were comfortable and had pretty much everything we could want. The bed was a delight. The breakfast was wonderful; you name it, it was there. Eggs the... More 

Helpful?
Thank Diane H
ManagerX1, Manager at Crowne Plaza Memphis Downtown, responded to this review

Thank you for taking the time to post such a wonderful feedback about Crowne Plaza Memphis Downtown. It is a pleasure to read about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging their efforts. It is also great to know that you were impressed with our... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Stay in the heart of historical Memphis traditions at the fully renovated Crowne Plaza Memphis Downtown. Fresh from a multi- million dollar renovation, no detail has been overlooked. Our hotel is within minutes of famed Barbeque and Blues. Perfectly situated between the Memphis Cook Convention Center and Beale Street, the newly renovated Crowne Plaza Memphis Downtown is the ideal location for those in town for business and pleasure. A wonderful compliment to the Memphis city vibe, the updated features bring the excitement of the street right into the lobby of our hotel. Every detail about this distinct hotel has you in mind. Spacious, modern guest rooms with unbeatable views of the Memphis skyline, or St. Jude's Campus and Bass Pro Shop at the famed Pyramid. Our rooms offer efficient, user friendly workspace, free Wi-Fi, as well as refrigerators and in-room safes. A top of the line, exercise facility equipped to meet the most demanding personal workout regimen. Enjoy socializing with colleagues and friends in a newly designed public area that provides quiet seclusion or a multitude of entertainment options to suit every wish, including the newly added Blues Patio fully equipped with cooling mist and fans. Enjoy a bite or a libation in our famous Notes and Provisions. Be sure to say hello to the local mixologist! Don't forget to visit the in-house St. Jude's art gallery and see how miracles happen. As a partner with St. Jude's Research Hospital we have the distinct privilege of supporting them and the pleasure of witnessing the difference it makes. Now you can as well. "Success has nothing to do with what you gain in life or accomplish for yourself. It's what you do for others." - St. Jude Founder Danny Thomas Whatever the reason is for your visit, you'll experience a new and better way of hospitality at the Crowne Plaza Memphis Downtown. ... more   less 

Additional Information about Crowne Plaza Memphis Downtown

Address: 300 North Second Street, Memphis, TN 38105 (Formerly Wyndham Garden Hotel)
Region: United States > Tennessee > Memphis
Price Range: ₹ 6,614 - ₹ 15,478 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Memphis Downtown 3.5*
Number of rooms: 230
Reservation Options:
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Also Known As:
Crowne Plaza Memphis
Memphis Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Memphis Downtown staff and other travellers.
23 questions
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Questions? Get answers from Crowne Plaza Memphis Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“reserve a suite well in advance”
 of 5 bubbles z0elife, 28 Nov 2016 | Read review
“Rooms away from elevators tend to be quieter”
 of 5 bubbles EvetteD, 28 Nov 2016 | Read review
“We have stayed here several times. Never had a noise problem. Is located next to I-40 so easy in and out.”
 of 5 bubbles lrrp2015, 27 Nov 2016 | Read review
“Choose a pool facing room rather than an interstate one for a quieter option”
 of 5 bubbles HfamilyYork, 23 Nov 2016 | Read review
“Amazing location near all attraction. Walk along the river and the Pyramid is 5 mins away.”
 of 5 bubbles Casey786786, 17 Nov 2016 | Read review
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