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09/07/2017 10/07/2017
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    Extended Stay America - Memphis - Germantown West

    6325 N Quail Hollow Rd, Memphis, TN 38120-1470
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 107
          US$ 90
          SAVE US$ 17
          US$ 91
          US$ 91
          Traveller (11)
          Room & Suite (7)
          Dining (2)
          Extended Stay America - Memphis - Germantown
          34 reviews
          #65 of 136 hotels in Memphis
           
          Extended Stay America - Memphis - Apple Tree
          26 reviews
          #71 of 136 hotels in Memphis
           
          La Quinta Inn & Suites Memphis Primacy Parkway
          562 reviews
          #52 of 136 hotels in Memphis
           
          Extended Stay America - Memphis - Wolfchase Galleria
          67 reviews
          #49 of 136 hotels in Memphis
           
          Overview
          • Excellent13%
          • Very good38%
          • Average20%
          • Poor13%
          • Terrible16%
          6 days ago
          “Good stay...Left a little to desire”
          9 May 2017
          “Ok place”
          Free Wifi
          Free Parking
          Non-Smoking Hotel
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Self-Serve Laundry
          Breakfast included
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - Memphis - Germantown West
          Special Offer: Save up to 10% TODAY!
          Hotel deals
          Extended Stay America - Memphis - Germantown
          34 reviews
          #65 of 136 hotels in Memphis
           
          Extended Stay America - Memphis - Apple Tree
          26 reviews
          #71 of 136 hotels in Memphis
           
          La Quinta Inn & Suites Memphis Primacy Parkway
          562 reviews
          #52 of 136 hotels in Memphis
           
          Extended Stay America - Memphis - Wolfchase Galleria
          67 reviews
          #49 of 136 hotels in Memphis
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Standard Room

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          Reviews (30)
          Traveller rating
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          1 - 5 of 30 reviews

          Reviewed 6 days ago

          The stay overall was great, room was well kept and the service was great, if anything was needed the staff was always eager to help, only problem we had was the bed, on one side the frame was broken and we were not able to...More

          Review collected in partnership with Extended Stay
          Thank Charles S
          Response from 00esa, General Manager at Extended Stay America - Memphis - Germantown WestResponded 6 days ago

          Thank you for staying at our hotel. We are pleased to know you liked our courteous associates, but I am sorry for the issue you had with your bed. I regret the inconvenience caused and have shared your concern with my maintenance team for quick...More

          Hotel's Favourite
          Reviewed 30 September 2016 via mobile

          A Great place to stay. Frank at the front desk is the an awesome guy he is really friendly and really needs a raise for all he does. He stays on top of security in and around the building and is super friendly. Not to...More

          Thank Travis W
          Response from Manager_11525, Manager at Extended Stay America - Memphis - Germantown WestResponded 6 October 2016

          It is so rewarding to see that you had an excellent stay at our hotel. I'm pleased you were given amazing customer service by our staff and that you felt secure at our hotel. Thank you again for your review. We look forward to seeing...More

          Reviewed 2 weeks ago

          Dirty room. Inattentive staff. No sound barrier between rooms. No amenities. People hanging out in the parking lot. When I realized there was no hair dryer I couldn't get one from the front desk. For the price I paid I could've stayed at a full...More

          Review collected in partnership with Extended Stay
          Thank H5467XLerins
          Response from 00esa, General Manager at Extended Stay America - Memphis - Germantown WestResponded 2 weeks ago

          Thank you for your review regarding your stay at our hotel. Please accept my apology for my staff not being attentive to your needs and for the unsatisfactory service you received during your stay. We have shared your observations with our management team for their...More

          Reviewed 2 weeks ago

          This hotel is the most disgusting placed I've stayed at. The room had not been cleaned before we moved in except for towels and sheets replaces, both of which were stained so bad, I went out and bought my own. There was half eaten food...More

          Review collected in partnership with Extended Stay
          Thank N3881CVashleyr
          Response from 00esa, General Manager at Extended Stay America - Memphis - Germantown WestResponded 1 week ago

          We certainly do apologize for the challenging stay that you have described. Our guests safety and comfort is our priority and it seems we missed a chance to ensure that your stay was exceptional. Based on your feedback, we have some extra efforts to put...More

          Reviewed 2 weeks ago

          There were no dishes in the kitchen and no coffee pot! They didn't have a hair dryer or even tissues! The maids don't work weekends so if you stay more than one weekend night you have to take out your own trash and get fresh...More

          Review collected in partnership with Extended Stay
          Thank Hollie E
          Response from 00esa, General Manager at Extended Stay America - Memphis - Germantown WestResponded 2 weeks ago

          Hollie, I am very sorry we failed to deliver the exceptional stay you deserved. We would like to inform you that as per our brand standards, kitchenware and hairdryers are available at the front desk rather than leaving them in the room, and our team...More

          Extended Stay America - Memphis - Germantown
          34 reviews
          #65 of 136 hotels in Memphis
           
          Extended Stay America - Memphis - Apple Tree
          26 reviews
          #71 of 136 hotels in Memphis
           
          La Quinta Inn & Suites Memphis Primacy Parkway
          562 reviews
          #52 of 136 hotels in Memphis
           
          Extended Stay America - Memphis - Wolfchase Galleria
          67 reviews
          #49 of 136 hotels in Memphis
           
          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          Details
          • Price range
          • US$ 81 - US$ 103 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 1
          • Reservation Options
          • TripAdvisor is proud to partner with Extended Stay, Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, Cancelon, Priceline and getaroom.com so you can book your Extended Stay America - Memphis - Germantown West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Tennessee >
          • Memphis
          Add Photo Photos
          Traveller (11)
          Room & Suite (7)
          Dining (2)
          Hotel & Grounds (10)
          Bathroom (1)
          Nearby
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          Nearby Restaurants
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          Capital Grille
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          Ruth's Chris Steak House
          152 reviews
          .61 km away
          Nearby Attractions
          Germantown Performing Arts Center
          24 reviews
          4.42 km away
          Tennessee Shakespeare Company
          5 reviews
          4.18 km away
          Shelby Farms Park
          359 reviews
          4.27 km away
          Memphis Botanic Garden
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          Questions & AnswersAsk a question
          abeans
          How much a month if I wanted to stay. And are u all running a move in special now.
          7 August 2015|
          Answer
          Response from moniqueruffin |
          I don't work for the hotel
          0
          Votes
          Room Tips
          "Anyroom will be super !"
          Read review
          "cant help there as was only in 1 room"
          Read review
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