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From when i first checked in the ladies at the front desk were very friendly and helpful. For instance the second night i was here the girl at the desk who's name is Khadijha actually called a pizza place that told me they did not...More
Response from EmilyKnight, General Manager at Fairfield Inn & Suites MemphisResponded 25 August 2016
Thank you so much for sharing your experience at Fairfield Inn & Suites Memphis!! We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your...More
We just got back from spending three nights at this hotel. I'm giving it in overall rating of POOR, but with some easy changes, it could have been VERY GOOD.
Located right off of I-40, so easy to get to.
King Suite was...More
Management response:Responded 23 August 2016
We thank you for your positive reviews on your stay and my sincere apologizes on your displeasing issues with the hotel . We are taking this matters seriously and taking them to the appropriate team to reconcile this issue. We thank you for your voice...More
Overall experience was wondeful Staff made all the difference.
Room was comfortable but a little on the small side, no room to put your toilettes on the bathroom sink. Would have been nice to have a microwave in the room. Did have allot of problems...More
Management response:Responded 25 August 2016
We thank you for your positive reviews on your stay and my sincere apologizes on your displeasing issues with the hotel. We are taking this matter seriously and taking them to the appropriate team to reconcile this issue. We thank you for your voice and...More
This is a typical Fairfield Inn, and the staff we encountered were all very friendly. We visited on the last night of a two-week road trip and arrived late in the evening. The 2 ladies working the front desk were very friendly and welcoming.
Front Desk Staff is AWESOME! The staff was friendly and helpful to a very demanding and loud family. Thank you so much for putting up with them I will be back for another visit. Ms J Dawson it was indeed a pleasure to meet you!