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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

592 reviews
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Traveller (36)
Room & Suite (14)
Dining (7)
Overview
  • Excellent40%
  • Very good19%
  • Average19%
  • Poor14%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
Special Offer: Double Points,Every Stay
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (592)Write a Review
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All reviewsshelby farmsroom was cleancomplimentary breakfastminute drivestay there againconvenient locationwaffleseasy accessgreat place to stayvery nice hotelmemphis areabeale streetinterstateproximitydowntown
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61 - 65 of 589 reviews
Reviewed 12 June 2017

Bathroom towel never replaced and only one bar of soap for sink and shower. Carpet old and needed cleaning. TV had smudges all over screen had to wipe down with washcloth. A/C would not cycle fan off when on automatis it ran all the time.

Review collected in partnership with Hampton
Thank U2706MPdennisb
Response from Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 14 June 2017

Thank you for your comments. I assure you your voice is heard. Safe travels to you and your family.

Reviewed 11 June 2017

Horrible stay...bumped from our reserved room and had to stay in a room not acceptable.....horrible housekeeping.......inattentive manager to problems....days later the manager has not called to resolve a billing issue.......would not stay there again.

Review collected in partnership with Hampton
1  Thank usnamom2001
Response from Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 14 June 2017

Thank you for your comments. I assure you your voice is heard. Safe travels to you and your family.

A TripAdvisor Member
1
Reviewed 8 June 2017 via mobile

We booked a king bed with pullout sofa weeks in advance. Immediately realized that the bathroom light didn't work once we got to our room. Informed the front desk. Was told maintenance was not available until the following morning & they didn't have any more...More

Thank A TripAdvisor Member
Response from Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 14 June 2017

Thank you for your comments. I assure you your voice is heard. Safe travels to you and your family.

Reviewed 1 June 2017

first of all queen size rooms does not come with fridge or microwave and they don't tell you that...rooms need updating...shower head not adjustable took shower floor was all over floor...drawers broken....was eating breakfast and water started dripping from ceiling on to the table and...More

Thank 1,95,12,017
Response from Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 14 June 2017

Thank you for your comments. I assure you your voice is heard. Safe travels to you and your family.

Reviewed 31 May 2017

Very good experience on this visit. Staff went above and beyond to make our stay a very comfortable one. Keep up the good work on customer service. The Font Desk staff was very courteous, relatable, and was willing to go the extra mile. The hotel...More

Review collected in partnership with Hampton
Thank J B
Response from Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital EastResponded 14 June 2017

Thank you for your comments. I assure you your voice is heard. Safe travels to you and your family.

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Traveller (36)
Room & Suite (14)
Dining (7)
Pool & Beach (4)
Hotel & Grounds (36)
Bathroom (6)
Business Centre & Event Rooms (2)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$ 106 - US$ 164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 164 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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