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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

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Hampton Inn Memphis-Walnut Grove\/Baptist Hospital East
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498 Reviews from our TripAdvisor Community

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Showing 495: English reviews
Start your review of Hampton Inn Memphis-Walnut Grove/Baptist Hospital East
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Dallas, United States
Reviewed yesterday NEW

The hotel is well room. Excellent front desk staff, great breakfast and a great overall value. Front desk staff was very accommodating in providing some toiletry items that I forgot to pack. Good central location in a nice quiet area.

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Helpful?
Thank sidneys392
Kingsport, Tennessee, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 19 October 2016

When my soon said we needed to take a trip to Memphis for a school related trip, I was not looking forward to the experience. Memphis has never been on my list of favorite stops. My experience at this Hampton Inn and the area surrounding it has started to change my view of Memphis. Upon arrival the area surrounding the...

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Thank Doug G
About Hotel's Favourite Review
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for the 5 STAR review. I am pleased to see we met your expectations. We hope to see you back again real soon. Safe travels to you and your family.

Madison, Alabama
Reviewed 3 days ago NEW

I stayed here with my daughter after a local sporting event. Great hotel. Very comfortable rooms, great service and the breakfast was more than adequate with a mix of hot breakfast items and healthy fare.

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Helpful?
Thank L6280DSjoe
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you so much for your kind words. It means so much to us to know what we did wrong but better when we are told what we did right. Come back and see us!! Safe travels to you and your family.

Athens, AL, United States
Reviewed 3 days ago NEW

Hotel has roaches in the rooms and in the breakfast area. Hotel did not have adequate supply of towels or bath cloths, had to wait 45 minutes for hotel staff to bring only 1 additional bath cloth for 3 people in the room.

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Helpful?
Thank daffneyh2017
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your concerns. I assure you this has already been addressed. Safe travels to you and your family

Charleston, United States
Reviewed 1 week ago

Would not recommend staying until they add to their security cameras outside. Our truck was broken in to while staying here, along with 2 other autos and they didn't have cameras in the back of the hotel, so no help with that.

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Helpful?
Thank V2570LZcherylh
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I am so sorry about your truck being broken into. This is not of the norm. I understand your frustration and wish I could control what other people do. Unfortunately cameras give people a false sense of security therefore we don't use them on our parking lot. Again, I am so sorry. Safe travels to you and your family.

Cypress
Reviewed 1 week ago

Very friendly, helpful, and courteous staff. Breakfast choices were great and a different protein, such as bacon, sausage, and kielbasa, were offered each day. The rooms were clean and comfortable. The pool area was humid and had a very strong chlorine smell, however this may be due to it being an enclosed pool/spa. The gym was clean and equipment was...

Review collected in partnership with Hampton
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Helpful?
Thank Lorie C
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. We hope to see you back again real soon. Safe travels to you and your family.

Cincinnati, Ohio
Reviewed 1 week ago

Highly average. Another guests car was broken into just the night before. Did not feel completely safe. Staff was friendly and inviting. Rooms were pretty noisy. Not sure if I would book again versus other Hilton properties

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Thank 559217gv
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I do hope you visit our hotel again soon. Safe travels to you and your family.

Reviewed 1 week ago

Front desk clerk is rude to customers as well as housekeepers. There were nice clerks but they worked at night. The day clerk would not speak when I said Good Morning. It became a daily challenge for me to see if I could get her to speak. The only time she spoke to me was on my last few days...

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Helpful?
Thank lisawB7053LZ
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. I am so sorry you were unhappy with your stay. I assure you this is not of the norm and will be investigating this situation and will act. I can't imagine why my staff members throughout would behave this way. We spend numerous hours on hospitality training and to hear my team behaved in this...

Cleveland, Mississippi
Reviewed 1 week ago

Friendly, clean, close to hospital which was very important to me. Hopefully corporate Hampton will give desk clerks more ability to make decisions to help family members with late check out. I needed a late check out and was told the hotel was full and could not be given one. After I called back that night, I found out the...

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Helpful?
Thank KBB12
Ashley D, General Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

Thank you for your comments. Late check out's can be a bit tricky. Thank you for bringing this to my attention. I will look into this. We do allow late checkouts based on availability. Again, thank you and we hope to see you back again soon. Safe travels to you and your family.

Reviewed 2 weeks ago

I'm staying only staying one night in Memphis. This was a BAD CHOICE but I had choose this hotel because it was close to the hospital (I have family in the hospital). First, let me say the front desk staff was very nice ... that's the ONLY compliment this hotel will receive. It states in many of the reviews that...

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Helpful?
Thank Amber W
Ashley D, Manager at Hampton Inn Memphis-Walnut Grove/Baptist Hospital East, responded to this review

I greatly apologize about your stay here with us. This has been addressed with my staff and used as a training tool. For the inconvenience your stay was comped.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
The Hampton Inn Memphis-Walnut Grove/Baptist Hospital East hotel is next to the Memphis business district & has free hot breakfast and complimentary Wi-Fi. Take the complimentary shuttle service to The Baptist Memorial Hospital or discover great shopping at one of the nearby malls. Explore Shelby Farms or visit Beale Street, Graceland, and Sun Studios just a few miles away. ... more   less 

Additional Information about Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Address: 33 Humphreys Center Dr, Memphis, TN 38120-2335
Region: United States > Tennessee > Memphis
Price Range: ₹ 7,533 - ₹ 10,808 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Memphis-Walnut Grove/Baptist Hospital East 2.5*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel Memphis
Memphis Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn Memphis-Walnut Grove/Baptist Hospital East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here”
  • dirty bathroom
 of 5 bubbles amberwI369PX, 10 Mar 2017 | Read review
“If you want quiet during the day, do not stay here until the construction is done.”
 of 5 bubbles rmichaelw, 29 Jan 2017 | Read review
“Stay at another Hampton near by”
 of 5 bubbles peterwitt2016, 20 Oct 2016 | Read review
“There all great!”
 of 5 bubbles bobhU6599XF, 16 Jul 2016 | Read review
“get off the first floor”
 of 5 bubbles NYSP618, 1 Apr 2016 | Read review
5 of 5