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Hotel ok. Mediocre. Staff were not particularly helpful or friendly. My brother was soaked through from rain and asked if he could get into his room slightly early but was refused and told he could not get in until 3pm. Totally unacceptable to leave a...More
We arrived at Clachan Cottage a few hours early and were turned away. I was kinda upset, as we were from USA and had had a busy and hectic schedule in Edinburgh and this was our first "real" stop outside of the city on our...More
1 Thank Becky B
Response from neiladdison, Owner at Clachan Cottage HotelResponded 1 week ago
What can i say, so glad we delivered what we say on the tin, freindly and caring hospitality with rooms that are the best in the area.
sorry we could not let you in to your room earlier but we simply are so busy that...More
We called recently and had 2 steak pies which unfortunately the steak mostly had chunks of fat and was 40% inedible. No one came to ask if we were enjoying our meal, and the waitress who removed our plates made no comment as to why...More
Response from neiladdison, Owner at Clachan Cottage HotelResponded 6 days ago
sorry to hear that but since our beef is from the same supplier for 25 years and always gets great reviews, we would have been delighted to have seen that beef as its most surprising?? however should you have commented at the time we could...More
We stayed here for 2 nights and enjoyed the stay in this location. The staff were friendly, the bedroom spacious with a Loch view, and there was a good choice for our evening meals. It was very pleasant sitting with a drink outside looking at...More
Everything was just great, including the weather. We got an excellent deal and can't fault anything. The joy of sitting outside with a drink or two (ok five) and watching the world go by and having a nice blether with others added to our enjoyment....More
Response from neiladdison, Owner at Clachan Cottage HotelResponded 10 May 2018
Thank you so much for such a glowing review, glad you like it, we do too! look forward to seeing you again soon.