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Isle of Mull Hotel & Spa

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Isle of Mull Hotel & Spa
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1,288 Reviews from our TripAdvisor Community

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There are newer reviews for Isle of Mull Hotel & Spa
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Showing 1,249: English reviews
Riyadh, Saudi Arabia
Reviewed 16 August 2014 via mobile

We stayed one night in the last room available in the hotel. Very small room in the bowls of the hotel; bur we were very grateful for it. Comfy bed and nice views. The hotel is a bit dated but is also in a remote part of Scotland and not Mayfair, so all in all it is ok.

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Helpful?
3Thank stuart D
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hi and thanks for your review, which I am sure will assist others when reading them. Hope you will return. regards Neal Goldsmith

va
Reviewed 13 August 2014

The hotel is in need of a good cleaning and in need of maintenance, cobwebs and spiderwebs everywhere inside and outside the building, sagging ceiling acoustic tiles over the lobby stairwell, windows in need of a washing, etc. The food and drink service is chaotic and baffling. You can order drinks with dinner, but they are on a separate check....

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5Thank cmg3
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello. Thanks for your review, and I do apologise if some of our systems caused you any issue. Guests are asked on arrival if they wish to "swipe" their card to open an account for all purchases during their stay, in this instance everything is charged to you room and you only need to sign as you purchase. I can...

Somerset UK
Reviewed 12 August 2014

Having endured the Dark Island Hotel for three days it was a pleasant change to move to here. The bottom corridor and our room in particular (107) had a peculiar musty,damp smell and on entering I thought someone had been smoking there but I don't think it was that. The room itself was fine and everything worked but the bathroom...

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Helpful?
4Thank WaltR
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your review. I am pleased that it seems overall you enjoyed your stay. With groups at the Hotel, the times are set by the tour operator, not the hotel, to fit in with trips etc, so sorry about this. regards Neal Goldsmith

Fleetwood, United Kingdom
Reviewed 12 August 2014

Another all to brief stay at this hotel. It is very comfortable, the staff friendly and the food very good. The hotel is very pet friendly, and Meg enjoys her walks round the garden. The views over the garden are lovely. this is an ideal hotel for exploring the island, and so handy for the ferry. Heartily recommended for some...

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2Thank Alan S
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello, thanks for your lovely review, and so pleased you enjoyed your stay. Hope you will return soon and that your review will help others. regards Neal Goldsmith

Glasgow, United Kingdom
Reviewed 10 August 2014

The hotel is in a great location, literally minutes from the ferry terminal. It's clean, tidy and has great views from the rear bedrooms, bar and restaurant. But in truth, it's looking tired. Decor is very dated and in need of a major refurbishment. With some modernisation, it could be wonderful but it would appear that the hotel is 'resting...

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4Thank Jerryhill057
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your review and comments., I am so pleased that overall you enjoyed your stay with us and I hope your comments will aid others. Kind regards Neal Goldsmith

Aberdeen, United Kingdom
Reviewed 9 August 2014 via mobile

Stayed here for 4 days. Doesn't look much from the outside and the rooms could so with an update. However, rooms comfy and cleaned/restocked daily. Bar meals good and staff very friendly & helpful. Dogs very welcome and views out back were outstanding.

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2Thank Tersam S
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello, thanks for your comment and feedback. Hope you return soon.. regards Neal Goldsmith

scotland
Reviewed 8 August 2014

You could be forgiven if you forgot you were in Scotland as the chap who checked us in/out had a very strong foreign accent and had difficulty understanding us and us him. All staff we had contact with, although pleasant were foreign..where have all the locals gone? We had a sea view room which was adequate if a little tired....

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2Thank Archiebubbles7
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your review., We do have an eclectic mix of staff, but of course many customers from overseas also, so this does mix well on the whole. Yes the steaks are all amazing glad you enjoyed. kind regards Neal Goldsmith

Windermere
Reviewed 8 August 2014

We booked through Laterooms for two nights at this hotel. Had I paid full rate by booking with the hotel direct then this review would have been damning at best. Having received a confirmation from Laterooms but had heard nothing from the hotel, so I sent an email (which was presumably ignored) and then called them to check and reconfirm...

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2Thank dave_w81
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your comments and review. I am sorry if you felt there was any confusion about your booking, but glad that all was ok. I see that overall your stay was satisfactory , and I do hope you that you will return in the future, when I am sure any negatives you had on this occasion, will...

Reviewed 7 August 2014

My partner, friend, her partner and I all had a spa day here and it was perfect! We had called Morag to ask if she had a phone number for a taxi firm to pick us up from the boat to make sure we weren't late for our treatments we had booked. Rather than giving us a phone number she...

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Helpful?
Thank Dunoon140711
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks so much for taking the time to review your experience. This is what we aim for with all our customers, and its lovely to have this positive feedback. Kind regards Neal Goldsmith

Durham, United Kingdom
Reviewed 6 August 2014

Just returned from a 5 day break in this hotel and I have no idea why anyone would not enjoy this place. The rooms are clean and perfectly adeqate, tea, coffee and towels replenished daily and suerb views over the water or the pretty gardens. The staff were extremely polite and very helpful with any requests. We had breakfast and...

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Helpful?
2Thank Chris_b_t2014
Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thank you so much for taking the time to review us. Your feedback is just what we aim for with all our guests, but in the way of the world, sometimes only negative feedback comes through the media of trip advisor. We want all our guests to feel as you did, and certainly the whole team work to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Sitting on the crescent of Craignure Bay with gardens that stretch to the water's edge, spectacular views across to the mainland can be enjoyed from every room or close by there are views of castles, beaches and the abundant sea life. ... more   less 

Additional Information about Isle of Mull Hotel & Spa

Address: Criagnure, Craignure PA65 6BB, Scotland
Region: United Kingdom > Scotland > The Hebrides > Isle of Mull > Craignure
Price Range: ₹ 6,658 - ₹ 10,439 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isle of Mull Hotel & Spa 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Isle Of Mull Hotel And Spa
Isle Of Mull Hotel Craignure
Hotel Isle Mull
Isle Mull Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Isle of Mull Hotel & Spa staff and other travellers.
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Questions? Get answers from Isle of Mull Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I am sure that all the rooms look onto the sea front but do ask as the views are spectacular.”
 of 5 bubbles RodneyBraehead, 5 Dec 2016 | Read review
“Did not stay there.”
 of 5 bubbles heatherbelle2013, 28 Nov 2016 | Read review
“top floor rooms better views as overgrown area in front of lower ones”
 of 5 bubbles ecosse, 15 Nov 2016 | Read review
“Avoid a room near the gym”
 of 5 bubbles aileenl_10, 10 Nov 2016 | Read review
“Room facing Craignure bay.”
 of 5 bubbles ELAINEJ66, 8 Nov 2016 | Read review
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