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Bay Highland Hotel

Traveller (265)
Room & Suite (60)
  • Excellent38%
  • Very good45%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“ronnie ross”(38 reviews)
“our waiter”(21 reviews)
Free Internet
Breakfast Buffet
Non-Smoking Rooms
Family Rooms
Wheelchair Access
3 Star Hotel
All hotel details
1 Apr2 Apr
1 room, 2 adults, 0 children
Standard Room
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Reviews (813)
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All reviewsronnie rossshearings holidayour waiterlong journeyself driveevening entertainmentpremier roompump roomscottish dancersold railwaylovely hotelshearings hotelsfirst classoverlooking the villagecoach drivernational holidaysgreat holiday
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181 - 185 of 805 reviews
Reviewed 25 July 2016

Reception staff were friendly and efficient as was bar and waiting staff. The house maid we met in the corridor was local and obviously enjoyed working there; cheery too. Had a tasty evening bar meal and entertainment from Rick? There are lovely walks and a...More

1  Thank igrant2015
Response from Alastair-Grantham, General Manager at Bay Highland HotelResponded 27 July 2016

Thanks for the review. Great to hear you enjoyed your stay. Hope you'll join us again soon. Kind Regards Alastair. Alastair Grantham General Manager.

Reviewed 22 July 2016

We only stayed the one night and didn't spend much time in the hotel but I found the staff at reception were really friendly and helpful. The room was clean and a decent size. The hotel is traditional looking and seemed generally quite grand when...More

1  Thank 321glasgowgirl88
Response from Alastair-Grantham, General Manager at Bay Highland HotelResponded 23 July 2016

Thanks for the review, Glad you found everything to be good value for money and enjoyed your stay with us. Kind Regards Alastair.

Reviewed 17 July 2016

My friend and i booked on a Shearings 5 day break. The hotel is large and typically Scottish. As we were half board we only had breakfast and an evening meal. the breakfasts were self service with a choice of cereals, toast and a fried...More

2  Thank Paul D
Response from Alastair-Grantham, General Manager at Bay Highland HotelResponded 19 July 2016

Thanks for the lovely review. I'm pleased to hear you enjoyed the food and found the friendly and helpful. Hope you'll manage to come and see us again sometime soon. Kind Regards Alastair.

Reviewed 13 July 2016 via mobile

I stayed at the Highland Hotel in Strathpepher on the 12 of July NEVER AGAIN, alarm bell started ringing as I pulled into the car park to see three large coaches, oh no it's a coach holiday hotel, I was checked in smoothly enough and...More

2  Thank stephen h
Response from Alastair-Grantham, General Manager at Bay Highland HotelResponded 16 July 2016

Firstly I'm glad to hear you found the bar food nice and well presented and the staff friendly and helpful. I'm sorry to hear the gentleman next door snored. In our wisdom we can not really predict who is going to snore and who isn't....More

Reviewed 10 July 2016

hotel was clean, staff were quite friendly the entertainment was good, only gripes were the food which was a bit inadequate even for pensioners, not a lot of choice, and the rather old fashioned lift we were on 3rd floor and have mobility problems and...More

Thank IB248
Response from Alastair-Grantham, General Manager at Bay Highland HotelResponded 16 July 2016

Thanks for your review, I'm glad to hear you found the hotel clean and the staff friendly. Sorry to hear about the delays in the lift. We haven't had any decorators in the Hotel since March and the lift doors are self closing. I'll try...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Free Internet
Hotel Amenities
Dry Cleaning
Laundry Service
Things to do
Price range
US$ 68 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$ 68 - US$ 165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (265)
Room & Suite (60)
Dining (15)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
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7 March 2018|
AnswerShow all 5 answers
Response from David B | Reviewed this property |
Yes take snacks it’s a good 10 hrs from midlands with stops ,do do stop frequently for refreshments and food .hotel is excellent
Karen J
18 February 2018|
AnswerShow all 7 answers
Response from CaroleBradford | Reviewed this property |
Hi. I don`t think you can, but you can authorise a tab and pay at the end of your stay by card or cash.
19 January 2018|
AnswerShow all 5 answers
Response from alexd | Reviewed this property |
From Newcastle area so different route over the new bridge--Firth of Forth. Journeys are quite long but interesting scenery in daylight and two breaks. Find coaches comfortable and drivers informative.
Room Tips
"Ask and you will get, we did."
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"My room was on the ground floor and it was very quiet and accessible to communal areas."
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"Rooms at the front of the building are very good"
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"Hotel rooms are all good you can upgrade to room with views over gardens and countryside.lifts to all floors"
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