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Caledonian Hotel

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Caledonian Hotel
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133 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Levenmouth, United Kingdom
Reviewed 13 August 2016

Went for breakfast on Sunday to see a notice on the door saying they were closed for breakfast due to staff training, that's fine I can accept we wasted our time going there & went elsewhere. Went back again on Friday night for our tea, after standing @ the bar for about 10 minutes was told that they couldn't cook...

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Helpful?
Thank Carol G
cali398, Manager at Caledonian Hotel, responded to this review

Hi Carol G, thank you for taking the time to write your review. Staff training is very important to us and unfortunately we do have to close for a period of time and we try and do this on days when we are quiet and cause the least inconvenience to our customers. I am aware of the issue with the...

Troon, United Kingdom
Reviewed 7 August 2016 via mobile

Room was average, extremely noisy floorboards and bed. Went for breakfast in morning to find out it was closed for staff training which is poor considering the lady at reception told us about breakfast arrangements the night before and did not mention the fact we could not get breakfast at all. Ended up wandering the streets in the morning looking...

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Helpful?
Thank theloon99
cali398, Manager at Caledonian Hotel, responded to this review

Hi there, I'm am sorry to hear that you didn't get breakfast with us, We do unfortunately have to close while we do this, but not for residents, maybe the staff weren't aware that you where a guest in the hotel, again I am very sorry. If you would like discuss further please don't hesitate to call me on 01333...

Lincoln, United Kingdom
Reviewed 5 August 2016

Stayed one night, wish I hadn't. Lack lustre staff, who didn't really seem to care about anything in particular. Room definitely very tired and mundane. Room facing pizza shop, so was quite noisy quite late. Went down for evening meal, and they didn't have any real ales - just Guinness and lager !! A pub with no beer !! Asked...

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Helpful?
Thank Andy P
cali398, Manager at Caledonian Hotel, responded to this review

Hi Andy P, First off let apologise for the noisy takeaway across the road. I'm not sure if you where aware we do sell Belhaven Best, "Scotland’s Best-Selling Ale, from the Home of Scottish Brewing". Sorry to hear that you wont be returning. If you would like to discuss please call me on 01333 424101. Lauren Turnbull Asst Manager

kirkcaldy
Reviewed 3 August 2016 via mobile

Been twice here and first visit was lovely . Went for breakfast in morning and asked to swap tomato for mushrooms did it no problem .Second visit light in dressing table broken went down to breakfast asked same request as last time to be told no as Jim manager said it was no wired ages for breakfast while one pleasant...

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Helpful?
Thank weeizy
cali398, Manager at Caledonian Hotel, responded to this review

Thank you for taking the time to bring this too my attention. I am really sorry to hear that you wont back to stay Lauren Asst Manager

Methil
Reviewed 17 July 2016

Being a local My wife and I are pretty regular at the cally. While one cant help feeling the staff are more and more stretched they are friendly and as attentive as they can be. On my last visit i had the fish and chips and the fish is still some of the best around. The kids menu is reasonably...

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Helpful?
Thank daftmanonatrain
cali398, Manager at Caledonian Hotel, responded to this review

Good Evening, Am glad to hear that you and your family visit us regularly for our good food, prices and staff. We always try and give every customer the best experience and service they deserve when they visit. I have taken on your feedback regarding staffing issues and will definitely pass on for you. We always review all guest feedback...

Coatbridge, United Kingdom
Reviewed 25 June 2016

Excellent service, food, and room facilities. Staff couldn't do better. A few minor niggles: no-one at reception so a wee wait (could've been serious in an emergency); bathroom fan did't work, some food was over cooked. We both had a really enjoyable and relaxing stay.

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Helpful?
Thank Thom D
cali398, Manager at Caledonian Hotel, responded to this review

Hi Thom D, So glad you that use had a good stay with us. I will of course take on board your comments regarding our rooms. Unfortunately our reception is not manned 24hrs, which I can understand is not practical at times for guests. We do hope that use visit us soon. If you do you can call direct and...

Leven, United Kingdom
Reviewed 21 June 2016

we visited for the first time as a group of 7, we were given a general direction as to where our reserved table was. once we had ordered and the food started arriving we realised the portions were skimpy, burgers bone dry and like chewing rubber, the waitress (g) who dealt with us mainly was rude, unhelpful, once we realised...

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Helpful?
Thank 288hollie
cali398, Owner at Caledonian Hotel, responded to this review

Good Afternoon, I'm sorry to hear of your unsatisfactory visit, If you would like to call me 01333 424101, to discuss what actually happened on your visit, I would appreciate that. Thank you Lauren Turnbull Asst Manager

Letchworth, United Kingdom
Reviewed 11 June 2016

For a golf trip, we need 3 things. A clean and comfortable room, a hearty breakfast and a bar at the end of the day. The rooms were tired and in need of redecorating as does the stairwell (there is no lift) but the bed was comfortable and the shower worked fine. The breakfast was distinctly average. The bar closed...

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Helpful?
Thank peterbrooksimaging
cali398, Manager at Caledonian Hotel, responded to this review

Hi There, Thank you for taking the time out to write your review of our hotel. I'm disappointed to hear our hotel wasn't up to your standards. If you would like to discuss further please call me on 01333 424101. Lauren Turnbull Asst Manager

Helensburgh, United Kingdom
Reviewed 8 June 2016

Had another enjoyable stay at the hotel. We are a party of 22, predominately golfers. Sharon is a terrific help with helping organise golf and transport,and always makes sure things are running smoothly. This is our sixth time at "The Cally", and we are always treated well by the staff, who always greet you with a smile on their faces....

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Helpful?
Thank Calum64
cali398, Manager at Caledonian Hotel, responded to this review

Thanks Calum64 for your wonderful review. Its a pleasure as always, We can't wait to see all the guy next year. Lauren

Helensburgh, United Kingdom
Reviewed 6 June 2016 via mobile

Yet again Sharon and her team have looked after our party of 22 golfers with aplomb. My room was very clean, with a very comfy king sized bed. The bathroom is basic but clean with lovely white fluffy towels. The food is excellent with a wide range available. I can personally recommend the haggis bites with a peppercorn sauce and...

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Helpful?
1Thank Chris3249
cali398, Manager at Caledonian Hotel, responded to this review

Hi Chris3249, So glad you had another great stay with us, we must be doing something right if you all keep coming back. We are all looking forward to seeing all you guys next year. Lauren

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service

Additional Information about Caledonian Hotel

Address: 81 High Street, Leven, Levenmouth KY8 4NG, Scotland
Region: United Kingdom > Scotland > Fife > Levenmouth > Leven
Price Range: ₹ 3,226 - ₹ 4,973 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Caledonian Hotel 2.5*
Number of rooms: 24
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Also Known As:
Caledonian Hotel Leven
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front are probably better”
 of 5 bubbles derekmunro41, 31 Dec 2016 | Read review
“The hotel was very quiet so any of the rooms would have been acceptable.”
 of 5 bubbles HazelA428, 6 Nov 2016 | Read review
“None don't go!”
 of 5 bubbles wishbonemusic, 20 Aug 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles andypW576MD, 5 Aug 2016 | Read review
“first floor good”
 of 5 bubbles dhardie777, 17 Apr 2016 | Read review
5 of 5