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Lochside House Hotel & Spa

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Lochside House Hotel & Spa
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1,042 Reviews from our TripAdvisor Community

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Showing 1,042: English reviews
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Johnstone, United Kingdom
Reviewed yesterday NEWvia mobile

It's not the first time I've set foot in the Lochside house hotel. And it won't be the last. The scenery is fabulous regardless of what time of year you go and the views from the restaurant are great. The service is friendly and quick. The food is great with a varied menu to chose from. I'd highly recommend coming...

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Thank paulmX6735TO
Reviewed 3 days ago NEWvia mobile

I still sit and think of the relaxing 4 hours i spent with my mum here last october. I will be visiting again. The therapists were qualified and experienced. They knew the products they were using well and they let you choose the products before treatment. Loved every minute! The food was lovely. I havnt heard a bad thing about...

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1Thank anna w
Wishaw, United Kingdom
Reviewed 3 days ago NEW

We had an amazing stay the staff were very friendly and helpful it made the whole experience a pleasure. Especially Steven (Restaurant Manager) and Emma (Waitress). The staff in the Spa were also amazing. We would love to go back again. 😊

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1Thank Linda B
Scotland
Reviewed 3 days ago NEW

We had a meal in the Afton Restaurant last night. The food was delicious,the staff were very pleasant and the service was excellent. The whole hotel is spotlessly clean - shining everywhere. We will definitely return soon.

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Thank Reeniemo
Saltcoats, United Kingdom
Reviewed 6 days ago NEWvia mobile

Just back from an overnight stay, been several times before & cannot fault the hotel or staff, food is amazing too & spa treatments were fab as always, if ur looking to relax this is the place to go, should definitely be a 5 star hotel,

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1Thank fobby58
Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for 2 nights in the Birchwood Lodge. Lodge is absolutely stunning & all Fittings & fixtures are first class. Lodge is well equipped. Beautiful modern lounge area with open plan kitchen/dining. TV, Fridge/freezer, dishwasher, hob & oven, kettle & toaster, food quality crockery & cutlery. Tea, coffee & sugar provided. Also wash up liquid & tea towels. Downstairs...

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1Thank bella210205
Reviewed 1 week ago via mobile

My wife and I booked a long overdue, overnight stay here. The executive room was delightful, no faults at all. The valentines menu was superb. The thermal suit was exactly what we needed. The rad cocktail on the other hand wasn't quite right, half of it was foam and there was no presentation to this cocktail at all. We have...

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2Thank Stuartrob1989
Reviewed 1 week ago via mobile

Honeymoon suite is absolutely gorgeous, the bath and tv wasn't working so had to get a member of staff to come look at it which I was then told we hadn't turned the switch on which was hidden under the table in the room, surely this should of all been checked before we arrived? We had booked dinner for 6.30pm...

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1Thank Sarah M
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 1 week ago via mobile

What can i say , excellent service ,rooms excellent ,Nicola went the extra mile ,a total asset to the hotel made us feel so welcome I was in tears with happiness the woman is such a joy as is the rest of staff . Went back tonight for dinner a week later and yet again Nicola made it special ,she...

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1Thank A TripAdvisor Member
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Many thanks for your excellent review which we shall share with the team. Our head chef, Nicola, always like to make sure all our guests have an excellent time and is on hand to do everything she can to exceed our guests expectations. We will look forward to seeing you back with us next week.

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Went here for a family wedding. Beautiful venue. Stunning location with great views The staff were very friendly which created a good atmosphere for everyone. Food was lovely as well. I would definitely return.

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Thank Liam J
RAD-Hotel-Group, Manager at Lochside House Hotel & Spa, responded to this review

Dear Guest Thank you for your superb review which we will pass onto the team. We are lucky to be in a perfect location with stunning views. Our team here at Lochside are always on hand to ensure our guests have an excellent time. We hope to see you back again with us soon.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Set within 20 acres of land and overlooking two Lochs to each side, the hotel boasts magnificent views of the surrounding countryside and local 9 hole golf course. Lochside House Hotel is ideally situated for people wishing to tour Ayrshire and the outlying districts and also for those who would like to indulge themselves in The Spa at Lochside. The hotel was taken over in 1999 by Robert and Vivien Kyle and was extensively extended and refurbished to achieve a Four star rating from the Scottish Tourist Board. ... more   less 

Additional Information about Lochside House Hotel & Spa

Address: Nr New Cumnock, New Cumnock KA18 4PN, Scotland
Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > New Cumnock
Price Range: ₹ 8,348 - ₹ 12,689 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lochside House Hotel & Spa 4*
Number of rooms: 35
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Also Known As:
Lochside Hotel New Cumnock
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Questions & Answers

Here's what travellers have asked, with answers from Lochside House Hotel & Spa staff and other travellers.
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Questions? Get answers from Lochside House Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Fantastic Location”
 of 5 bubbles H268KClindab, 20 Feb 2017 | Read review
“For larger groups choose the lodges 5*”
 of 5 bubbles karen19902014, 8 Feb 2017 | Read review
“the garden suites are amazing”
 of 5 bubbles BrianR321, 17 Jan 2017 | Read review
“Amazing place”
 of 5 bubbles sarahmcd2017, 16 Jan 2017 | Read review
“did not stay at the hotel only dined”
 of 5 bubbles jmcayrshire, 21 Dec 2016 | Read review
5 of 5