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I have just returned from spending Christmas at this hotel with my friends. The location of this hotel is excellent. It is right on the sea front and close to the town.
I found the staff whether on Reception, in the Bar or the Housekeeping...More
2 Thank Cheryl G
Response from grandhotelexmouth, General Manager at Bay Grand HotelResponded 31 December 2015
Thank you very much for your review,
Its lovely to hear that all the hard work and effort all the staff put into making your Christmas break a most enjoyable one is noticed and appreciated.
I will pass on your nice comments to Laura.
I took mother on a four day National Holiday trip, which included two trips, one to Newton Abbot and one to Exeter, lovely days out thanks to Juan our driver from G.A. Watts coaches of Leicester. We had two sea view single rooms, just refitted,...More
2 Thank annon12
Response from grandhotelexmouth, General Manager at Bay Grand HotelResponded 26 December 2015
Thank you for your review, it was great to hear how much you enjoyed your stay here at the Grand, we look forward to welcoming you back again soon, I will pass on your kind comments to the rest of the team.
Thank you Kenny.
Location of the hotel was great, we arrived early and couldn't check in so we went for a wander.
Once we could check in we were told our rooms were on the 2nd floor and 1st floor- it was like a rabbit warren trying to...More
1 Thank Victoria G
Response from grandhotelexmouth, General Manager at Bay Grand HotelResponded 17 December 2015
Thank you for the feedback on your stay with us. As you say the location of our hotel is great and I am pleased you found our staff good. Regarding the allocation of bedrooms, we do always put people with the same booking reference as...More
What is it with Bay Hotels? They don't seem to want their guests in their rooms from breakfast till about 5pm based on my experience the weekend Storm Desmond passed through in early December. The heating was off in the rooms all day, so it...More
Response from grandhotelexmouth, General Manager at Bay Grand HotelResponded 13 December 2015
Thank you for your review.
Sorry to hear you found the room cold at times. We do have heaters available at reception, which we would have gladly put in your room had you asked.
Pleased to here that you found the restaurant service excellent.
just back from shearings weekend trip, refurbed room excellent, food excellent, staff excellent (really friendly), shows excellent, probably the best shearings hotel we have stayed in, we met the manager and he proved if you have a good leader your whole system works.....one complaint which...More
Response from grandhotelexmouth, General Manager at Bay Grand HotelResponded 8 December 2015
Thank you so much for your very positive review. I will pass on your comments to the staff and I will certainly speak to the people concerned about the trip to Seaton. It is a shame to waste what time you have on a trip...More
US$ 94 - US$ 149 (Based on Average Rates for a Standard Room)
Number of rooms
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