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The Norfolk Hotel

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Traveller (90)
Room & Suite (93)
Dining (64)
Overview
  • Excellent56%
  • Very good35%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“star hotel”(54 reviews)
“quiz night”(10 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
2 Star accommodation
All hotel details
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Reviews (575)
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539 results
Traveller rating
306
189
33
7
4
Traveller type
Time of year
LanguageEnglish
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306
189
33
7
4
Show reviews that mention
All reviewshoward davis parkstar hotelquiz nighthead waiterevening mealswimming poolgames roomfull englishwaiter servicetown centrerecommend this hotelisland tourtea or coffeelarge bedhalf boardfew minutes walkolder people
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1 - 5 of 539 reviews
Reviewed 1 week ago

We stayed at this hotel as part of a holiday booked from the UK. The hotel was very clean, though the hotel is a little dated. There is just 1 lift, and some rooms would be difficult to access if you had mobility issues as...More

2  Thank janiceplunkett
Reviewed 1 week ago via mobile

Hotel clean and comfortable within easy walking distance to town. Loads of lovely restaurants nearby and a wide variety of shops. Good breakfasts in the hotel. Entertainment several nights a week. Good sized outdoor pool with towels supplied. Easy to book trips at reception with...More

2  Thank Tina M
Reviewed 1 week ago via mobile

Stayed here with 5yr old nephew & sister in law in a family room for a week. Staff are fantastic and all seem genuinely happy to be at work & to interact with all visitors and they all lavished attention on to my nephew (including...More

2  Thank MKP669
Reviewed 1 week ago

We visited Jersey for a weekend and had a great stay at the Norfolk Hotel. The place is very clean and everyone working there was so friendly and helpful! There’s also a great choice of breakfast food and teas/coffee and the staff are friendly &...More

2  Thank Adelina F
Reviewed 2 weeks ago

Stayed here last week.Excellent room,friendly and efficient staff.Very welcoming place to stay.It's more a 4* than a 2*. Would recommend it to anyone.Will certainly stay there again.Good facilities including outdoor pool.Good meals.Close to town and bus station to get round all the tourist sites.

2  Thank KAY G
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free Internet
Bar/Lounge
Hotel Amenities
Free Parking
Airport Transportation
Multilingual Staff
Non-Smoking Hotel
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$ 91 - US$ 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in St Helier
#8 Romantic Hotel in St Helier
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 91 - US$ 167 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in St Helier
#8 Romantic Hotel in St Helier
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (90)
Room & Suite (93)
Dining (64)
Pool & Beach (47)
Amenities (11)
Family and Play Areas (3)
Questions & Answers
Ask a question
Hannah S
15 June 2018|
AnswerShow all 6 answers
Response from bardot5 | Reviewed this property |
you leave the airport via Departures and taxi rank is on your right, right outside. It's in St. Helier, will prob be about £20. There is also a bus stop there. Drivers are all very friendly and would tell you the nearest... More
1
Vote
Rob J
19 May 2018|
AnswerShow all 2 answers
Response from maryann c | Reviewed this property |
Yes, but I have to be honest and say the best signal was when we were in the bar, reception area, which by the way are extremely comfortable and I would rather be there for the signal than in the room, good choice of hotel... More
0
Votes
bonny a
9 May 2018|
AnswerShow all 4 answers
Response from 63kazkaz | Reviewed this property |
Hi rooms have tea facilities plus hairdryer and lovely new bathrooms outdoor pool only but lovely on a hot day lovely hotel
0
Votes
Room Tips
"There is a lift but it is very quiet"
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"All rooms looked very similar - no comment to make really."
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"Our room was quiet but was at the end of the corridor but the hotel itself seemed quiet."
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"A lift is available for easy access to all floors ."
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