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Fort d'Auvergne Hotel

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554 Reviews from our TripAdvisor Community

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Showing 535: English reviews
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Castleford, United Kingdom
Reviewed 1 week ago via mobile

We loved our stay at this hotel which was part of an eastJet package. All the staff were very polite and friendly. Our room was a very large twin with a large ensuite bathroom with shower over the bath. The beds were comfy and the room was cleaned daily. The hotel as a whole was very clean and fresh smelling....

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Thank TravelBugCas
Liverpool, United Kingdom
Reviewed 1 week ago

We stayed for a couple of nights, just as the hotel opened for the summer season and really enjoyed our visit. Everything, in the public areas, smelt freshly painted and well cleaned, the bedrooms however, although clean, could really do with an update. However it contained everything we needed and the bed linen and towels were clean. The bathroom was...

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1Thank debsLpool
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

We have indeed just opened for the season. We are so pleased that you enjoyed our hotel. Your thoughtful comments mean a great deal to our team here at the hotel. Our seafront position is a great location when we are open. Our location is exposed to the elements and this elemental aspect is very much appreciated by so many...

Liverpool, United Kingdom
Reviewed 1 week ago

We stayed from the 10th - 15th, April, 2017. Throughout our stay the staff were outstanding, ably led by the manager, Damien. We had a few issues but the staff solved them immediately and efficiently. The food in the restaurant was very good and varied. Very clean swimming pool. Well done Damien and to all your staff! I would recommend...

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1Thank pauldickinson4
Bolton, United Kingdom
Reviewed 16 March 2017

It is fifty years since we visited Jersey. This Hotel was in a good position, with local bus stop at the front. Our room was overlooking the sea, but rather small . The breakfasts were good as was the entertainment.

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3Thank Cynthia T
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your kind review following your important celebration. We are delighted that you chose to stay with us in our prime seafront location and that you enjoyed your stay. We hope to have the pleasure to welcome you back at some future point. Thank you for your feedback which is appreciated by our team here at the hotel.

Newtown, United Kingdom
Reviewed 23 November 2016

Stayed here for 5 days. Very good hotel about 15 minute walk into centre. Food very good,entertainment some evenings if you like it.Seems to be a place for coach tour operators. There is a bus stop just outside .

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1Thank 48tanner50
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your generous and kind comments. It is wonderful that you find our long established hotel to be very good and that you enjoyed your stay. We are well located on the sea / beach front and offer a range of bedrooms including balcony and sea / beach view accommodation. Our indoor pool overlooks the beach as does...

Birmingham, United Kingdom
Reviewed 5 November 2016

We stayed at the fort d'avergne hotel in may and had a fantastic time. The rooms werent the best but location and staff were superb! We had a great beach front view and it was simply delightful sitting in the restaurant and watching the sea outside. The staff were lovely! very attentive and seemed to care about what they were...

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6Thank jimbigdogdavies
ManagerJersey, Owner at Fort d'Auvergne Hotel, responded to this review

Thank you for your repeat custom, review and comments. We are pleased that you like our location but do not agree we are in any way in decline. We have been under the same ownership and direction for a great many years and continue as such. Operational management individuals do alter from time to time as with in any business...

lichfield
Reviewed 18 October 2016

Was so impressed with this site, booked by photo's,and a wise decision.Staff 'hand picked' all departments, and so professional, breakfast was incredible, housekeeping team spotless, front of house efficient,the list goes on! Will be returning shortly.

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Thank RODNEY M
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your lovely comment in respect of our seafront hotel. We do indeed carefully pick our staff and our staff proudly hold a Gold level Investor in People award which help to maintain high standards and the correct culture within the hotel. It is great that you felt you enjoyed your stay. You would of course be welcome...

Newcastle, United Kingdom
Reviewed 15 October 2016

Just back from a six day break and can say that we had a very enjoyable visit. Hotel is very good value for money and the rooms are clean and tidy with plenty of storage, food is really good with an excellent buffet breakfast. Turn right out of the hotel and then first left up Roseville and in ten minutes...

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Thank Ken W
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your kind comments in respect of your say at our seafront Fort d'Auvergne Hotel. Your feedback is valued. We are well located on the coast and the town is nearby. Our WiFi serves all bedrooms and is free of charge for guests use. Thank you once again for your courtesy and custom.

Newbury, United Kingdom
Reviewed 13 October 2016

Ideally situated, beautiful views and only a ten minute walk to St. Helier. Staff all very pleasant but must mention Philip Heron, he was brilliant and an absolute asset to the hotel. Some parts of the hotel looking a bit 'tired' but more than made up for by the service we received.

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1Thank miste26
Findon, United Kingdom
Reviewed 9 October 2016

Second visit to this hotel with Just Go. Big improvement on the room (38), was very big and overlooked the sea and beach. Nice big comfortable bed. Some traffic noise but not a problem, bathroom and shower were fine. Lovely curtains which unfortunately were not hung properly, and kept falling down. Breakfast was buffet style and very good, dinner was...

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Thank dee01273
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

Thank you for your return visit to our family owned Fort d'Auvergne Hotel. We are right on the beach / seashore in St. Helier. We are delighted that you noticed our investment into to our traditional style hotel. Thank you and we will certainly attend to the issue raised in respect of our new curtaining within your bedroom occupied. Your...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Fort d'Auvergne Hotel is bordered by the sea and sandy beach on two sides and occupies what is one of the best maritime positions in Jersey's capital, St Helier.The hotel itself is traditional in style with modern amenities including its air conditioned seafront table d'hote restaurant and an outstanding luxury indoor pool complex with unrivalled views over the bay. There is only a pedestrian promenade separating the hotel and the sea shore.A public bus stop is directly outside the hotel. Whilst the Fort d'Auvergne Hotel has no on-site car park due to its unique maritime site, public car parks are available within a five minute walk of the hotel. Car hire is available from Sovereign Car Hire, across the road from the hotel - overnight parking for Sovereign hire cars may be available by separate arrangement with this operator directly. ... more   less 

Additional Information about Fort d'Auvergne Hotel

Address: Havre des Pas, St Helier JE2 4UQ
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: ₹ 6,183 - ₹ 11,542 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fort d'Auvergne Hotel 3*
Number of rooms: 65
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Also Known As:
Fort D'Auvergne Hotel Jersey/St Helier
Hotel Fort d Auvergne
Hotel Style:
#1 Romantic Hotel in St Helier
#6 On the Beach Hotel in St Helier
#9 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Fort d'Auvergne Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 34 has good sea view and we found it quiet.”
105kenw, 15 Oct 2016 | Read review
“Go for a balcony room if you can”
miste26, 13 Oct 2016 | Read review
“Room 38 very nice sea view, refurbished.”
dee01273, 9 Oct 2016 | Read review
“Book a room with sea view. Worth paying a little extra.”
suea733, 30 Sep 2016 | Read review
“ask for a room wth a sea view”
leonora20, 29 Sep 2016 | Read review
5 of 5