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Monterey Hotel

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664 Reviews from our TripAdvisor Community

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There are newer reviews for Monterey Hotel
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Showing 574: English reviews
Westcliff-on-Sea, United Kingdom
Reviewed 24 October 2016

We spent four nights here in October on a surprise visit to Jersey for my wife's birthday. The room was very clean and very comfortable and had everything required , The evening menu was excellent as was the breakfast with plenty of choice .Staff were very attentive and service was very good . The hotel was about fifteen minutes walk...

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Thank BRIAN403
London
Reviewed 17 October 2016 via mobile

Very friendly staff, comfortable room, very nice breakfasts!! Only thing against it was the TV in the bedroom was a little small! Recommend for good value and good service. We were only there for two nights would stay again next time for longer I hope!

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Thank jonesy_8
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are delighted that you would have like to stay longer at the Monterey if you were to re-visit. It is wonderful that you feel we are a great hotel. We have free WiFi throughout and this is an important added feature along with an all day menu. Thank you.

Durham
Reviewed 16 October 2016

We've been to st helier several times and always stayed on the sea front but I picked this hotel because of its good reviews. Being honest this hotel was not for us but it may and does suit many others. It's in a residential area and is a 15 minute walk to town centre and another 5 minutes to the...

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2Thank Cas62
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your feedback. We are located within a short walk of the town of St. Helier and this suits our guests when choosing this location. Access to the town is a pleasant stroll if taking in the new Millennium Town park en-route. Your feedback is noted and thank you once again.

Chelmsford, United Kingdom
Reviewed 16 October 2016

Short break for the weekend with my family for my husbands special birthday. Checking in late Friday evening with a 11 month old baby, was quick so much appreciated. All 3 rooms were close together as requested. Rooms were a bit dated but they were spotlessly clean. Breakfast was lovely and the meal we had in the bar was delicious...

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Thank sjmaltby2016
wales
Reviewed 12 October 2016

Nice hotel with pleasant staff, Victor gave outstanding service. Breakfast is good with a fair selection of food .we ate here for 3 nights with Friday being a car very night at £17 .50 a head for 2 courses .the only problem was I ordered spicy prawns for a starter and they had run out of them so had prawns...

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1Thank hercules007
Chelmsford, United Kingdom
Reviewed 11 October 2016

Stayed here for the weekend as part of my Dad's birthday celebrations. Apart from the decoration in the bedrooms being a bit tired and dated, this is a lovely hotel with extremely helpful and outgoing staff. The breakfast was a buffet style cooked breakfast, as well as pastries, fruit and cereals, and was delicious! All in all a very good...

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2Thank p_maltby44
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comments that we are a very good 3 star hotel. This is appreciated. We are traditional in style and are a purpose built hotel with good public areas. Our staff are delighted with your feedback and that you would recommend us. Thank you once again.

Canterbury, United Kingdom
Reviewed 7 October 2016

had a great week in hotel,visiting for a family birthday.rooms a bit dated but bed and shower very good,on ground floor by swimming pool.food and bar good.would go back for sure.I was very impressed with the staff.V F M.

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1Thank John W
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your custom. We are a traditional hotel in style but we are near purpose built with good public areas and facilities. Our staff are delighted with your comments. It is wonderful that you feel we provided value for money. Thank you once again.

Reviewed 4 October 2016

I was the leader of a group of 23 people who stayed at the Monterey Hotel from September 26 to October 2, 2016 on a half board basis. I am sure everyone in my party was delighted with the accommodation and the excellent service we received throughout our stay. I personally had a great deal of help from the receptionists...

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Thank Ian S
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are delighted that your group enjoyed their stay and that you are happy to report excellent service and catering. Thank you for making particular mention of one of our team and we are so pleased that you found our staff to be of exceptional quality. Your custom is very much appreciated and valued here at the Monterey Hotel.

Sheffield, United Kingdom
Reviewed 3 October 2016

very good meals,very good ales, friendly helpful staff, to whom nothing was too much trouble.Excellent menu with plenty of choice served in very pleasant surroundings Indoor and outdoor pools and other leisure facilities ,

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Thank Thurgo
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are so pleased that you have rated us to be excellent as an hotel. Thank you and we are delighted that you enjoyed your stay. Our staff hold a Gold level Investor in People Award and we are proud of this National level award. This does help our team to understand and input into the customer service enjoyed by...

Doncaster, United Kingdom
Reviewed 2 October 2016

This is a good hotel generally - the room is a good size and clean and very comfortable, breakfast is very good, and the swimming pool also good. There is also a small gym. You get plenty of facilities in your room - a highlight being two comfy chairs. Breakfast is a substantial buffet and replenished almost right up to...

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Thank Kevo00
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for reporting that we are a good hotel. This is appreciated. Few hotels or indeed few private homes have air conditioning in Jersey. Given that we are a small Island there is nowhere that is far from the sea and the sea acts to cool temperatures at night. Thank you for your feedback on our catering. This is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 

Additional Information about Monterey Hotel

Address: St. Saviours Road, St Saviour, St Helier JE2 7LA
Region: United Kingdom > Channel Islands > Jersey > St Helier
Price Range: ₹ 6,238 - ₹ 10,657 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St Helier
Hotel Style:
#1 On the Beach Hotel in St Helier
#10 Romantic Hotel in St Helier
#13 Family Hotel in St Helier
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Questions & Answers

Here's what travellers have asked, with answers from Monterey Hotel staff and other travellers.
24 questions
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2 months ago
Liverpool, United Kingdom
over a year ago

See all questions (24)

Questions? Get answers from Monterey Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms get very hot even in winter.”
 of 5 bubbles chasber, 4 Nov 2016 | Read review
“Pay for half board option - good value.”
 of 5 bubbles tidmaj, 29 Oct 2016 | Read review
“A room overlooking the pool is the quietist”
 of 5 bubbles Cas62, 16 Oct 2016 | Read review
“Wary not to be facing the road because of traffic noise”
 of 5 bubbles hercules007, 12 Oct 2016 | Read review
“by the pool,away from main road traffic”
 of 5 bubbles M1638CIjohnw, 7 Oct 2016 | Read review
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