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Grand Jersey Hotel & Spa

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Traveller (396)
Room & Suite (246)
Dining (63)
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Ratings and reviews
Certificate of Excellence
  • Excellent54%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“champagne bar”(132 reviews)
“park view”(50 reviews)
“elizabeth castle”(170 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
5 Star Hotel
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa...
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Location and contact
The Esplanade, St Helier JE2 3QA
7.8 km to States Airport
32 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,838)
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All reviewschampagne barpark viewelizabeth castlevictoria restauranttassili restaurantsea viewfive star hotelsmall balconylovely hotelsea frontsauna and steam roomrelaxation roomfirst classmain restaurantnothing is too much troublemain roadshort break
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11 - 15 of 1,786 reviews
Reviewed 1 week ago

We stayed in a park view room which was very comfortable and clean. Breakfast offered a good selection and you can order various non buffet based items if you prefer. My wife tried the spa and said it was excellent. We also had a nice...More

Thank JollyGoodReviewer
Response from Talana W, Deputy General Manager at Grand Jersey Hotel & SpaResponded 5 days ago

Thank you for sharing your comments following your recent stay. I’m so pleased you found the room comfortable and clean, that breakfast offered a good selection and that your wife thought the spa was excellent. Your positive review and wish to return is the best...More

Reviewed 2 weeks ago via mobile

Room - small, could only walk around edge of bed. Window with opaque glass - awful Bathroom - dated and bad shower Bar - residence only. Expensive. Football segregated and no able to view World Cup because none-residence reserves area Breakfast - ok External facade...More

1  Thank Helen K
Response from Talana W, Deputy General Manager at Grand Jersey Hotel & SpaResponded 5 days ago

Thank you for taking the time to post a review following your recent stay. Thank you very much for your feedback which is valuable to us in order for us to improve both our product and service. Naturally I’m saddened that your room did not...More

Reviewed 2 weeks ago via mobile

I didn’t stay at the hotel however my parents (and other family/ friends did) as my aunty held her wedding there. I did visit a lot though during my time in Jersey. There were two managers (I assume they’re managers anyway) that were absolutely wonderful....More

1  Thank TildaHock
Response from Talana W, Deputy General Manager at Grand Jersey Hotel & SpaResponded 5 days ago

Thank you for taking the time to post a review following your visit to us attending your aunty's wedding. The team and I are understandably disappointed to learn of your experience and observations and I would like to assure you that we take all feedback...More

Reviewed 2 weeks ago

Good lunch on the terrace. Lovely situation. Food was fine and service OK. Burger was excellent as was the fish of the day. Only two desserts, one being a French Crepe that appeared to come with 3 sauces until Chef said you only got one!More

Thank PeterRand
Response from Talana W, Deputy General Manager at Grand Jersey Hotel & SpaResponded 2 weeks ago

Thank you for taking the time to post a review after enjoying lunch on the terrace. I am delighted that you had a lovely experience and that you thought the food was excellent. Thank you again for your feedback and we look forward to welcoming...More

Reviewed 2 weeks ago via mobile

Not a great start to a trip when you’re shown to your room and you can’t look out the window! That’s if you can find the window - the rooms are so dark it was difficult! Went for a drink on the sea front patio...More

1  Thank Janet M
Response from Talana W, Deputy General Manager at Grand Jersey Hotel & SpaResponded 2 weeks ago

Thank you for taking the time to share your comments following your recent stay here at the Grand Jersey. I am sorry that your room did not meet your expectations. The Grand Jersey has a number of different styles of room available to our guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Free Parking
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 182 - US$ 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St Helier
#3 On the Beach Hotel in St Helier
#5 Luxury Hotel in St Helier
#7 Business Hotel in St Helier
#11 Romantic Hotel in St Helier
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 182 - US$ 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in St Helier
#3 On the Beach Hotel in St Helier
#5 Luxury Hotel in St Helier
#7 Business Hotel in St Helier
#11 Romantic Hotel in St Helier
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (396)