We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Citywest Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 1 more site!
Professional photos
Citywest Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,855 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Citywest Hotel
See the most recent reviews
Showing 1,727: English reviews
co tyrone
Reviewed 30 August 2015

We travelled as a family of 4 for a Saturday night stay, taking a quick break to Dublin before school starts again. We had previously visited 10 years ago & had fond memories. Sadly, this will be our last visit. We found the hotel very dated in decor and our family room on the 5th floor, with no air conditioning,...

 Report
Helpful?
1Thank doloresCoTyrone
CitywestHotel, Front Office Manager at Citywest Hotel, responded to this review

Dear Guest, Many thanks for taking the time to share your experience here at Citywest Hotel. We were disappointed to read that you had some issues during your stay. We look at all feedback and use guests comments to make improvements were needed. We apologise that your stay was not as enjoyable as previous visits and do hope you will...

Westbury, United Kingdom
Reviewed 30 August 2015 via mobile

Stayed here over a weekend whilst visiting for a wedding nearby. Was not what we expected!. The place is massive and whilst there is nothing really bad with the hotel, I found it very corporate and focused on large numbers of people, not individuals. The room we stayed in was very dated and had a TV from the eRly 90's...

 Report
Helpful?
2Thank Jack_Ru55ell
CitywestHotel, Front Office Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for your review. The team understand that our normal high standards were not in place during your visit, we apologise for this, we were however, happy to see that these issues were dealt with promptly. If you are considering returning to Citywest Hotel in the future please contact me directly as I would be more than...

Reviewed 30 August 2015 via mobile

Stayed here going to an event on a busy Saturday, I rang 2 days in a row for my room to be allocated close to my friends and they didn't pick up the phone? On check in the girl was nice but didn't welcome us or ask if we'd stayed before which is the first thing you do? Couldn't Allocate...

 Report
Helpful?
1Thank Smargaretg
CitywestHotel, Front Office Manager at Citywest Hotel, responded to this review

Dear Guest, Many thanks for posting your review. We are never happy to see a lack of customer service review as it is our main focus here at Citywest Hotel. We apologise that correct procedures where not followed on check in. The receptionist involved will be given further training and your review used as an example of the importance of...

Dublin, Ireland
Reviewed 29 August 2015

I stayed in Citywest on Friday night as part of a company celebration On Wednesday I contacted reservation to request a room near reception On check in on Friday the room allocated was on 3rd floor at almost the far end of the corridor I asked the clerk if there was a note on the reservation the clerk said yes...

 Report
Helpful?
1Thank helenmary1952
CitywestHotel, Front Office Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for your review. We appreciate your feedback. We are a large hotel and it is not always possible to allocate as per requests due to different room areas and room types. I apologise if you found that your request was ignored, we do try our very best to accommodate all preferences. We hope you will visit...

London, United Kingdom
Reviewed 29 August 2015 via mobile

Visiting Dublin with family and friends. If you are planning to only spend your time at the hotel then book it - everything else is far from here. Dublin is about 30 mins drive if you are lucky with traffic. Annoyances; - kids EVERYWHERE ... to the extent they tell you not to use the pool and prebook if you...

 Report
Helpful?
1Thank SafaMCH
CitywestHotel, Front Office Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for your review, we appreciate your feedback and will certainly look at the issues you had. As a large hotel we cater for high volumes of guests and do try to ensure everyone feels welcome and enjoys a comfortable stay, we were disappointed to read that on this occasion your experience was not as you expected....

Reviewed 28 August 2015 via mobile

Visited here with family for 2 nights, the hotel was lovely and so close to the tram which takes you into Dublin at a low price and within 30 minutes. The only thing I felt let the hotel down was that the rooms weren't as clean as I would have hoped from such a lovely, busy hotel! However, the lovely...

 Report
Helpful?
1Thank Sarah G
CitywestHotel, Front Office Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for your lovely feedback, it was a pleasure to read that your experience here at Citywest Hotel was a good one. I will be sure to pass on your comments regarding the rooms to our housekeeping manager for further training. Kind Regards, Gemma Kavanagh Front Office Manager

Cork, Ireland
Reviewed 27 August 2015 via mobile

Arrived for the Weekend after a long working week. After a lengthy check in we arrived in the room, not anything fantastic as one would expect for the price, as we went to go to bed later on there was BLOOD on the sheets, I kid you not.. Blood! Obviously the linens are not changed. . Or even inspected, Dear...

 Report
Helpful?
2Thank annl39
CitywestHotel, Front Office Manager at Citywest Hotel, responded to this review

Dear Guest, Firstly let me apologise for the manner in which your issues were dealt with, procedures are in place for incidents such as your own and an apology is top of that list. The standard of your room on check in was not acceptable and our housekeeping manager will be investigating this in full. I would appreciate if you...

ireland
Reviewed 27 August 2015

stayed for 1 night here mid July as a treat for myself and my partner. Staff are very attentive and always had a smile on their faces. Decoration in the hotel is lovely, antique styled wall paintings and drapes. Food in the morning was excellent, buffet style and all you can eat, very reasonable. I would certainly treat myself to...

 Report
Helpful?
1Thank paddiefield
Ballymena, United Kingdom
Reviewed 27 August 2015 via mobile

I recently stayed here with my family for the weekend.. I have to say that their site is huge. Golf course, conferencing, and 700+ bedrooms. You would think that nothing could go wrong... The corridors look like they are from The Shining.. and with being such a busy hotel.. The fact that they only have one lift in the Swift...

 Report
Helpful?
1Thank Paul M
Great Wakering, Essex
Reviewed 26 August 2015

Have stayed at Citywest many times over the years and found it to be outstanding. However on this occasion 22nd - 25th August was very dissapointed, especially as taking our son & Grandson with us. The Hotel was very busy, having said that it was well staffed. The big down point was "Breakfast", on Sunday morning we went to Breakfast...

 Report
Helpful?
1Thank petiteetoile47
CitywestHotel, Front Office Manager at Citywest Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. We were unhappy to read that a simple requests could not be carried out by staff on duty and apologise for this lack of customer care. Our Head Chef will be looking at your review to ensure this type of incident does not happen again. I do hope...

477 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (464)
Viewed
Room/Suite (104)
Viewed
View from Room (6)
Viewed
Bathroom (40)
Viewed
Dining (20)
Viewed
Hotel & Grounds (117)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (1)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (168)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (7)
Viewed
Dining (2)
Viewed
Room/Suite (2)
Viewed
Business Centre/Function Rooms (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Saggart
KingsWood Hotel Citywest
#1 of 1 in Kingswood
350 reviews
Louis Fitzgerald Hotel
#1 of 7 in Clondalkin
1,071 reviews
Red Cow Moran's Hotel
#5 of 7 in Clondalkin
944 reviews
Show Prices
Show Prices
Show Prices
Glashaus Hotel
#1 of 4 in Tallaght
480 reviews
Kilmainham
Sheldon Park Hotel
Sheldon Park Hotel
#69 of 150 in Dublin
1,194 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Golf Course
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Our ideal location in South Dublin puts you in easy reach of everything from Dublin city centre and airport, each of which is a mere 25 minutes away, to the hills of Wicklow and the plains of Kildare. We even have a Luas light-rail stop on our doorstep, which will take you to the city centre in just 30 minutes. It's the perfect place for a relaxing city break. And, with Ireland's largest choice of conference space, with capacity for up to 4,100 delegates, it's also the perfect place for your conference. Whatever brings you here, you'll find everything you need on site - a leisure centre with 20 metre pool, jacuzzi, sauna and steam room, an 18 hole golf course designed by the late Christy O'Connor Junior, the Hibernian Bistro restaurant and Swift Bars as well as complimentary parking and free Wi-Fi. ... more   less 

Additional Information about Citywest Hotel

Address: Garters Lane, Saggart, Ireland
Region: Ireland > Province of Leinster > County Dublin > Saggart
Price Range: ₹ 5,805 - ₹ 13,786 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citywest Hotel 4*
Number of rooms: 774
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline and Agoda so you can book your Citywest Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Citywest Hotel, Conference, Leisure & Golf Hotel Saggart
Citywest Hotel, Conference, Leisure And Golf Resort
Citywest Hotel Dublin
Citywest Resort Dublin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Citywest Hotel staff and other travellers.
17 questions
Ask a question
2 months ago

See all questions (17)

Questions? Get answers from Citywest Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms were a very long walk from reception. Be warned if you have limited mobility.”
 of 5 bubbles DavetheFisher, 13 Jan 2017 | Read review
“try somewhere else”
 of 5 bubbles abba8919, 24 Dec 2016 | Read review
“Rooms are a long walk so keep that in mind.”
 of 5 bubbles Lollipop1975, 19 Dec 2016 | Read review
“tell them you want to be in the newer wing of the hotel, not facing the conference center...very noisy with deliveries.”
 of 5 bubbles steveng623, 2 Dec 2016 | Read review
“Couldn't recommend a room but would recommend an alternative hotel”
 of 5 bubbles rhondar387, 28 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay