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Fairfield Inn & Suites Sevierville Kodak

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#2 of 10 Hotels in Kodak
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Fairfield Inn & Suites Sevierville Kodak
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326 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Sevierville Kodak
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Showing 324: English reviews
Brookfield, Wisconsin
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 October 2015 via mobile

We have stayed at this location last week and were amazed at the front desk staff. They rival a 5 star hotel. They will stop at nothing to assist a guest. I observed as they practiced excellence in customer service.

Helpful?
1 Thank Anne H
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear Anne H., Thank you so very much for your lovely comments regarding your recent stay with us. Our front desk staff truly loves what they do and continually strives to offer the best service possible to our guests. Your comments are truly appreciated and will be shared with the appropriate staff in order to further inspire exemplary service. We... More 

Durham, North Carolina
Level Contributor
78 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 9 October 2015 via mobile

Stayed here because it was half-way to my destination and near restaurants and shops. The property looks new and is extremely clean and bright. Front desk staff were more than just polite, but really welcoming -- called within a few minutes of check-in to make sure everything was ok with the room. Hotel is located in a small shopping center... More 

Helpful?
Thank Caroline N
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear Caroline N., Thank you so much for taking the time to review your recent stay with us. We are delighted to hear that our beautiful property, convenient location, and superior customer service exceeded your expectations. We hope to see you again soon whenever your travels bring you to Kodak! More 

Mechanicsville, Virginia
1 review
Reviewed 2 October 2015 via mobile

Thanks for getting us in on such short notice and saving us from the barking dogs at the local " dog friendly hotel we were trapped in...........Kristen was awesome as was her manager, Kelcie Ferrell... THANKS!! hermanageKelsie.THANKYOU

Helpful?
Thank jbcumins
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear jbcumins, Thank you so much for the lovely review regarding your recent stay with us. Our front desk staff truly loves what they do and works tirelessly to ensure that our guests are completely satisfied. We hope to see you again soon whenever your travels bring you back to Kodak! More 

Bluff Park, Alabama
Level Contributor
47 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 September 2015

This is our 6th stay at this property, and it remains a nicely maintained and smartly staffed Fairfield Inn. (Although, the wifi leaves a lot to be desired.) Everyone of the staff we have encountered, during every stay have been gracious, helpful and polite. When we arrived, we found one of the flat screen televisions in your room, was not... More 

Helpful?
Thank Trav1500
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Trav1500, Thank you so much for taking the time to review your recent stay with us. We are delighted to hear that our "above and beyond" mentality towards our guests exceeded your expectations! Our staff truly prides themselves in offering consistently exemplary service to every guest. I would also like to apologize for the issues that you encountered with the... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2015 via mobile

The rooms were great, the whole hotel was great overall, but the pool was real small and the breakfast was real small and not that great. Other than that the bathroom was big and the room worked great. It's right next to bass pro which I liked was small and not that great

Helpful?
Thank Matthew H
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear Matthew H., Thank you so much for taking the time to review your recent stay with us. We are delighted to hear that you enjoyed your stay; however, I do want to apologize about your dissatisfaction with the pool as well as your poor experience at breakfast. As your satisfaction is our top priority, this feedback is taken seriously... More 

Raleigh, North Carolina
1 review
Reviewed 22 September 2015

My family of four enjoyed a nice weekend getaway in a suite. The staff made us feel welcome, comfortable, and went above and beyond! I accidentally left my computer in the room, and Jackie made a personal trip to deliver it to the UPS station to ensure that I received it in a timely manner. We will be staying here... More 

Helpful?
Thank Rebecca M
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear Rebecca M., Thank you so much for taking the time to review your recent stay with us. As your satisfaction is our top priority, we take it upon ourselves to continue to offer our exemplary service even after you check out! Jackie was delighted to have the opportunity to personally ensure that you received your belongings in a timely... More 

York, Pennsylvania
1 review
Reviewed 20 September 2015

Every member of the staff we met was friendly, courteous and very helpful. Jackie at the front desk provided us with a map and clear directions for area attractions. She presented us with a hospitality bag of goodies, coupons and bottled water. We found a note by our bedside from Debbie from the housecleaning staff to welcome us and make... More 

Helpful?
Thank Barbara C
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear Barbara C., Thank you so much for taking the time to review your recent stay with us. Goodie bags, personal notes, and treating each and every guest like family are our specialty! We are deighted to hear that our attention to detail helped to make your stay exceptional. We hope to see you again soon whenever your travels bring... More 

Dalton, Georgia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 September 2015 via mobile

We got a great rate from coupon book obtained at TN Welcome Center. Staff were very friendly. Clean & new room. Great location for travel stop & close enough to Pigeon Forge without being in the midst of the mania. Bass Pro Shop right out the front door. Be careful as the traffic pattern coming off the interstate is a... More 

Helpful?
Thank ljbaughman
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear ljbaughman, Thank you so much for your lovely review concerning our beautiful property! Our location is ideal as it allows access to so many attractions while still being far enough away from the hustle and bustle to facilitate the relaxation of a vacation. We are delighted to hear that our staff's exemplary service not only met but exceeded your... More 

Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 September 2015

Our stay at this hotel was amazing. The rooms were clean and the breakfast was good. It was nice to have the fitness room open 24 hrs and to have an indoor pool with an outdoor Jacuzzi. The front check in lady, Kristen Bailey, was so professional and very informative about the area. She acted like we were family. The... More 

Helpful?
Thank jjgregg
Samantha D, Front Office Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear jjgregg, Thank you so much for taking the time to review your recent stay with us. Our location really is excellent in that it offers easy access to great food and several shopping options within walking distance - we are so glad that you were able to enjoy all of these conveniences during your stay. We are also delighted... More 

VA
Level Contributor
56 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 September 2015

We stayed here for two nights on our way back from an event in Alabama. We had just stayed at another Fairfield Inn & Suites in Chattanooga, TN and this one didn't even compare to the one in Chattanooga. We requested a room on a lower level when we made the reservations, but when we arrived to check in, the... More 

Helpful?
Thank JEWELST1
Lori V, General Manager at Fairfield Inn & Suites Sevierville Kodak, responded to this review

Dear JEWELST1, Thank you for taking the time to review our beautiful Fairfield Inn & Suites in Kodak TN. I am truly disheartened to see that your experience at our hotel did not meet your expectations. I have brought your review to the attention of my staff, and we have discussed every issue that you described. I do have to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Brand new beautiful property located just off I-40 in the Sevierville 407 Business Village. Just a short drive to the Tennessee Smokies Baseball Stadium (Double A Affiliate of the Chicago Cubs). Right across the street from Bass Pro Shop, Chop House & Uncle Bucks Restaurants, Marble Slab Creamery, Beef Jerky Outlet, Chocolate Monkey Store. Shuttle service available for a small fee to all UT home games! ... more   less 

Additional Information about Fairfield Inn & Suites Sevierville Kodak

Address: 3620 Outdoor Sportsman Pl, Kodak, TN 37764-1474
Region: United States > Tennessee > Sevier County > Kodak
Price Range: ₹ 6,682 - ₹ 14,251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Sevierville Kodak 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Sevierville Kodak
Fairfield Inn & Suites Sevierville Kodak Hotel Kodak
Fairfield Inn Kodak
Hotel Style:
#2 Family Hotel in Kodak
#3 Romantic Hotel in Kodak
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Sevierville Kodak staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing south have a view of the mountains in the distance on a clear day.”
 of 5 bubbles rone961, 28 Nov 2016 | Read review
“Get a room away from the busy road.”
 of 5 bubbles stephenfI6842AC, 15 Oct 2016 | Read review
“We requested a handicapped room and got a great one on the ground floor.”
 of 5 bubbles pksmith, 7 Oct 2016 | Read review
“Pick up a coupon book at the Tennessee welcome center for a reduced rate.”
 of 5 bubbles TybeeHandyman, 1 Sep 2016 | Read review
“Very Clean”
 of 5 bubbles coprice, 1 Aug 2016 | Read review
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