We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Knoxville Downtown University

Save
Traveller (95)
Room & Suite (49)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent47%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible5%
Travellers talk about
“market square”(155 reviews)
“great location”(82 reviews)
“gay street”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Crowne Plaza Knoxville Downtown University
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Knoxville Downtown University
Special Offer: Book Direct and Save
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null}
Reviews (581)
There are newer reviews for Crowne Plaza Knoxville Downtown University
See the most recent reviews
Filter reviews
576 results
Traveller rating
259
194
64
26
33
Traveller type
Time of year
LanguageEnglish
More languages
259
194
64
26
33
Show reviews that mention
All reviewsmarket squaregreat locationgay streetnice hotelroom serviceunderground parkingbreakfast buffetper daycovered parkingwithin walking distancethin wallsrestaurants and barsfitness centerwalk in showernight's sleepself parkingwould highly recommend this hotel
FilterEnglish
Updating list...
21 - 25 of 576 reviews
Reviewed 6 November 2017

Stayed here for twelve nights brilliant hotel staff very friendly with central location and easy access to market square a couple of minutes walk. It is central to local restaurants and entertainment with weekly markets etc.

Thank mike e
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 8 November 2017

Dear Mike, Thank you for your fantastic feedback of the Crowne Plaza Knoxville. We're so glad to read your recent comments and we hope to have many more opportunities to welcome you back in the future. Safe travels, Guest Service

Reviewed 29 October 2017 via mobile

We stayed here as part of a wedding “block”. The shuttle to the wedding was leaving at 2:45. We arrived on the day of the wedding. We made several calls requesting early check-in and could never get anything committed despite being there for a formal...More

Thank Trishcrna
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 30 October 2017

Dear Trishcrna, Thank you for taking the time to leave us your review. We apologize for your recent stay and are disappointed to hear about the service you experienced. We will pass along your comments to management to review for future stays. Thank you again...More

Reviewed 27 October 2017

We had a wonderful stay in Knoxville because of the great staff at the Crown Plaza! It is a great location, close to the Market Square and many many restaurants and bars. We were welcomed by Kipsy (sorry for spelling) the bartender who was friendly...More

Thank LSor3
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 30 October 2017

Thank you for you fantastic review of the Crowne Plaza Knoxville. We're delighted to hear about your recent stay with us and we will pass along your praises to the rest of the Crowne Plaza team. Thank you again and we wish you safe travels!...More

Reviewed 11 October 2017 via mobile

Wanda and Trania were 2 of the most friendliest and best workers I came into contact with sitting my trip. They went above and beyond in every way possible to insure we were week taken care of. They always had a smile and kind words...More

Thank Chase B
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 12 October 2017

Dear Chase, Thank you for your fantastic feedback of the Crowne Plaza Knoxville. We're delighted to hear about your positive stay with us and hope to welcome you back on many more occasions. We will pass along your praises to the Crowne Plaza team. We...More

Reviewed 4 October 2017 via mobile

I've been to this location in Knoxville twice and I always leave completely satisfied. The rooms are always clean and the staff is so friendly and helpful. You can't beat this location. It's right across the street from Market Square; you literally step out the...More

Thank Kae C
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 6 October 2017

Thank you for your wonderful review of the Crowne Plaza Knoxville. We're delighted to hear how much you enjoyed another stay with us, especially our location, rooms and service. Thank you again and we look forward to another visit soon! Safe travels, Guest Service

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 125 - US$ 289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 125 - US$ 289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (95)
Room & Suite (49)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Deb H
15 July 2017|
AnswerShow all 10 answers
Response from Expattraveler100 | Reviewed this property |
Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
1
Vote
Laurie V
13 April 2017|
AnswerShow all 2 answers
Response from billcieluch | Reviewed this property |
I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
1
Vote
Room Tips
"BE Careful booking this hotel"
Read review
"The pool is on 2nd floor . which has the restaurant and conference rooms also."
Read review
"We were on the 12th floor & they had coffee, juice, & fruits in the morning for breakfast &..."
Read review
"Higher floors offer quieter rooms, as this is a downtown location and you will hear sirens. Bring a fan for..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing