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    Crowne Plaza Knoxville

    401 W Summit Hill Dr, Knoxville, TN 37902-1416
    011 91 124 455 1263
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    29/1/2018 30/1/2018
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    US$ 168
    US$ 148
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    US$ 148
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    US$ 168
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    Traveller (93)
    Room & Suite (41)
    Dining (10)
    Overview
    • Excellent47%
    • Very good33%
    • Average11%
    • Poor4%
    • Terrible5%
    Travellers talk about
    “market square” (154 reviews)
    “great location” (81 reviews)
    “nice hotel” (38 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
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    Rooms
    29 Jan30 Jan
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    1 room, 2 adults, 0 children
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    Reviews (572)
    There are newer reviews for Crowne Plaza Knoxville
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    191 - 195 of 567 reviews

    Reviewed 29 October 2015

    I stayed here for one week for work. I chose it based on location, not because it was close to where I needed to be, but since I wasn't renting a car, I thought I could get about town walking (there isn't that much to...More

    Thank GloJul
    Response from hotelstaff1234, Public Relations Manager at Crowne Plaza KnoxvilleResponded 2 November 2015

    Thank you for your detailed review of the Crowne Plaza Knoxville. We appreciate all your comments as we're always looking for ways to improve our services and facilities. Thank you again and we wish you safe travels.

    Reviewed 29 October 2015 via mobile

    We chose this place for the name, and the pictures featured. The pictures that are feature online is not what they give you for your reservation. The staff were very friendly and nice, however this place doesn't live up to the reputation that Crowne Plaza...More

    Thank ChasingSunsetsAtDusk
    Response from hotelstaff1234, Public Relations Manager at Crowne Plaza KnoxvilleResponded 2 November 2015

    Dear ChasingSunsetsAtDusk, Please let us apologize for your disappointing stay with us. We always appreciate both positive and constructive feedback in order to improve our service and facilities. I ask that you please contact me at your earliest convenience so I can learn more and...More

    Reviewed 28 October 2015

    When I called for a reservation, I advised them that I am in a wheelchair, and asked for a restroom with a bath seat. I had stayed here many times before, but was able to walk. When we got to the room, it was clean...More

    Thank Brown_Eyes1121
    Response from hotelstaff1234, Public Relations Manager at Crowne Plaza KnoxvilleResponded 29 October 2015

    Dear Brown_Eyes1121, We're so pleased to hear how much you enjoyed our service and hotel during your stay. Thank you for your detailed feedback and we hope to welcome you back soon.

    Reviewed 26 October 2015

    It was one of the most luxurious beautiful rooms I have ever stayed in. We were there three days & enjoyed great service at the resturaunt with delicious food. As well as a 24/7 gymnasium. Worth going back to.More

    1  Thank Wolfpac1
    Response from hotelstaff1234, Public Relations Manager at Crowne Plaza KnoxvilleResponded 28 October 2015

    Dear ChasingSunsetsAtDusk, Thank you for choosing the Crowne Plaza Knoxville for your recent stay. We understand and apologize for the inconvenience of the rooms and bathrooms you mentioned, as we are always looking for ways to improve our facilities. We hope for the opportunity to...More

    Reviewed 22 October 2015 via mobile

    Ok, you won't be disappointed staying here, especially if you got a deal. It's location is great, nice rooms, comfortable beds, and good service...it's just the little things. Like, why put a shaving mirror in this beautiful shower, and not make it anti-fog glass? It...More

    Thank Jeremy T
    Response from hotelstaff1234, Public Relations Manager at Crowne Plaza KnoxvilleResponded 26 October 2015

    Thank you for taking the time to leave us your feedback. We appreciate both the positive and constructive comments and hope to welcome you back again soon. Thank you!

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$ 120 - US$ 231 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Romantic Hotel in Knoxville
    • #21 Business Hotel in Knoxville
    • #22 Family Hotel in Knoxville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 197
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia, Travelocity, Hotwire, HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Crowne Plaza Knoxville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Tennessee >
    • Knoxville
    • Also Known As
    • Crowne Plaza Knoxville Hotel Knoxville ,
    • Knoxville Crowne Plaza
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    Traveller (93)
    Room & Suite (41)
    Dining (10)
    Pool & Beach (1)
    Hotel & Grounds (88)
    Bathroom (9)
    Business Centre & Event Rooms (2)
    Nearby
    Nearby HotelsSee all 87 hotels in Knoxville
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Deb H
    15 July 2017|
    AnswerShow all 10 answers
    Response from Expattraveler100 | Reviewed this property |
    Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
    1
    Vote
    Laurie V
    13 April 2017|
    AnswerShow all 2 answers
    Response from billcieluch | Reviewed this property |
    I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
    1
    Vote
    Room Tips
    "Higher floors offer quieter rooms, as this is a downtown location and you will hear sirens. Bring a fan for..."
    Read review
    "Room 1103 - single room with a view to Market Square."
    Read review
    "request a room with a view - upper level. really nice"
    Read review
    "We were on the 7th floor and never heard our neighbors or traffice"
    Read review
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