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Crowne Plaza Knoxville Downtown University

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Traveller (95)
Room & Suite (49)
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Overview
  • Excellent47%
  • Very good33%
  • Average11%
  • Poor4%
  • Terrible5%
Travellers talk about
“market square”(155 reviews)
“great location”(82 reviews)
“gay street”(19 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (581)
There are newer reviews for Crowne Plaza Knoxville Downtown University
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259
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Show reviews that mention
All reviewsmarket squaregreat locationgay streetnice hotelroom serviceunderground parkingbreakfast buffetper daycovered parkingwithin walking distancethin wallsrestaurants and barsfitness centerwalk in showernight's sleepself parkingwould highly recommend this hotel
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171 - 175 of 576 reviews
Reviewed 24 March 2016

From our arrival to departure, the stay was fantastic. Everyone was so friendly and helpful, and oh my the rooms were so nice. Room service was prompt and delicious (try the Applewood bacon grilled cheese), the on site gym was a nice amenity, and the...More

Thank Christopher R
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 25 March 2016

Dear Christopher R, Thank you for your fantastic review of the Crowne Plaza Knoxville. We're so pleased to hear about the great service you experienced, along with the dining, fitness center and comfortable rooms. Thank you for taking the time to leave us you comments....More

Reviewed 22 March 2016

First time to stay in this hotel for a quick one-night trip to Knoxville. Very nice accommodations. Staff was friendly and very helpful. It was refreshing to never hear the "outside noise" you usually have to deal with when people are talking/walking down the hallway...More

Thank T M
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 23 March 2016

Dear TM, Thank you for your wonderful review of the Crowne Plaza Knoxville. It was a true delight to read your comments and hear about your great hotel and service experience with us. We look forward to welcoming you back to Knoxville again soon. Thank...More

Reviewed 20 March 2016 via mobile

Walking into the lobby after a long road trip is a breathtaking experience: beautiful decor, a warm fire, a welcoming lounge, and very friendly doormen. The seamless check in process and valet parking made getting settled even more pleasurable. Our rooms are very well appointed...More

Thank Sara S
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 21 March 2016

Dear Sara, Thank you for your wonderful review of the Crowne Plaza Knoxville. It was a true delight reading your review and we're so glad you had such a great hotel experience with us. We hope to welcome you back again soon. Thank you!

Reviewed 19 March 2016

Rushed day,late arrival, and tired travelers ....but excited to arrive at the Crown Plaza after seeing the website and reading reviews. Check in was ok,just ok because the clerk seemed to question my discount and why,(what?),was I paying in cash.(How about...I like cash) No helpful...More

Thank EnjoyedSD12
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 22 March 2016

Dear EnjoyedSD12, Thank you for taking the time to leave us your review of the Crowne Plaza Knoxville. We are both pleased and disappointed reading your review. We apologize for your noisy neighbors but are happy to hear the problem was taken care of in...More

Reviewed 4 March 2016

The hotel is what you expect from a Crowne Plaza. Very nice rooms, beautiful lobby and full restaurant & lounge. This location is very convenient and walking distance to all the local downtown eateries and shops. I would definitely stay again.

Thank Marina C
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 7 March 2016

Dear Marina C, Thank you for your wonderful review of the Crowne Plaza Knoxville. We're so glad you enjoyed our rooms, location, lobby area and dining. We look forward to welcoming you back in the very near future. Safe travels!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 125 - US$ 289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 125 - US$ 289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (95)
Room & Suite (49)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Deb H
15 July 2017|
AnswerShow all 10 answers
Response from Expattraveler100 | Reviewed this property |
Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
1
Vote
Laurie V
13 April 2017|
AnswerShow all 2 answers
Response from billcieluch | Reviewed this property |
I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
1
Vote
Room Tips
"BE Careful booking this hotel"
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"The pool is on 2nd floor . which has the restaurant and conference rooms also."
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"We were on the 12th floor & they had coffee, juice, & fruits in the morning for breakfast &..."
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"Higher floors offer quieter rooms, as this is a downtown location and you will hear sirens. Bring a fan for..."
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