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Crowne Plaza Knoxville Downtown University

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Traveller (106)
Room & Suite (54)
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Overview
Hotel website
401 W Summit Hill Dr, Knoxville, TN 37902-1416 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Offers from Crowne Plaza Knoxville Downtown University
Special Offer: Book Direct and Save
Hotel deals
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Reviews (611)
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605 results
Traveller rating
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35
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LanguageEnglish
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276
199
69
26
35
Show reviews that mention
All reviewsmarket squaregreat locationnice hotelgay streetroom serviceunderground parkingbreakfast buffetcovered parkingwithin walking distanceper dayrestaurants and barsfitness centerwalk in showeran older hotelself parkingwould highly recommend this hotelnice room
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1 - 5 of 605 reviews
Reviewed yesterday via mobile

Stayed at this hotel with my nephew, who is a musician based in London, England, but was spending Summer months promoting his music in Tennessee. Spent two nights here and found the Hotel was very busy, 10.00 USD extra per day to park. Breakfast was...More

Thank David W
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded today

Thank you for your detailed review of the Crowne Plaza Knoxville. We're so happy we could provide a great place for you and your nephew to stay and we appreciate your feedback regarding our service and facilities. Thank you again and we wish you both...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

I loved this hotel. I slept really well on their comfortable beds. We had purchased the breakfast package so we had their breakfast buffet. The buffet was ok they had a nice selection but I have had better but I have had worse this buffet...More

Thank Shawna L
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 4 weeks ago

Thank you for taking the time to leave us your fantastic review of the Crowne Plaza Knoxville. We're delighted to hear what a pleasant service, dining, location and overall stay you had with us. Thank you again for your feedback and we hope to have...More

Reviewed 1 week ago

Hotel was very clean and friendly. Interior wood architecture was very appealing. All staff was very helpful and friendly. Room was clean and decent size. Bathroom was above average as instead of your run of the mill bathtub/shower combo with a curtain, it was a...More

Thank WICTM32
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 5 days ago

Dear WICTM32, Thank you for your recent review and for choosing to stay with us at the Crowne Plaza Knoxville. We greatly appreciate your business and will pass along your comments to the rest of the Crowne Plaza team. Thank you again and we wish...More

Reviewed 1 week ago

Used this facility for a small conference including meals. Very competent and friendly environment. Professional staff handled all details. In addition i have dined at the restaurant several times over the years and have enjoyed it..More

Thank 272melvinl
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 1 week ago

Thank you for taking the time to leave us your feedback of the Crowne Plaza Knoxville. We're so glad we could provide you with a great service and facility experience. Thank you again for your fantastic review and we hope to welcome you again soon....More

Reviewed 2 weeks ago

This hotel was a smart choice for location, amenities, and most of all extremely superb staff dedicated to customer happiness and support. No request seemed unreasonable and they were punctually achieved. This hotel has the best gym I have ever seen and used in a...More

Thank Z1558UEcraigm
Response from hotelstaff1234, Guest Relations Manager at Crowne Plaza Knoxville Downtown UniversityResponded 2 weeks ago

Dear Z1558UEcraigm, Thank you for taking the time to leave us your feedback of the Crowne Plaza Knoxville. We're pleased to hear we could accommodate you with a great reunion stay, especially with our service, facilities and amenities. Thank you for letting us know and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 129 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 129 - US$ 290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Knoxville
#21 Business Hotel in Knoxville
#22 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (54)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Deb H
15 July 2017|
AnswerShow all 10 answers
Response from Expattraveler100 | Reviewed this property |
Yes definitely - parking in town is a real pain so leave your car at the hotel and walk - I hope you have a great time!
1
Vote
Laurie V
13 April 2017|
AnswerShow all 2 answers
Response from billcieluch | Reviewed this property |
I do not think that there are smoking rooms, but the hotel does provide a smoking area for their guests, my wife is a smoker so I can tell you that they are located on the ground floor at the corners of the building and away... More
1
Vote
Room Tips
"Room was across fm the elevator on the 9th. I didn't hear a thing while in my room fm the hallway or fm..."
Read review
"The tax is really high for downtown Knoxville. Our rate was $140 and we paid close to $160 per night."
Read review
"For city views, snag a room on the south side!"
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"The hotel is pet friendly so you might want to ask if there are any dogs on your floor"
Read review
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