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Knoxville Marriott

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Traveller (133)
Room & Suite (59)
Dining (6)
Overview
  • Excellent22%
  • Very good32%
  • Average26%
  • Poor12%
  • Terrible8%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (635)
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633 results
Traveller rating
144
194
165
77
53
Traveller type
Time of year
LanguageEnglish
144
194
165
77
53
Show reviews that mention
All reviewswomen's basketball hall of famecivic centerstayed at the marriottconcierge loungeriver viewfree trolleytennessee riverdowntown areaomeletnice staymarket squarestaff was friendlybeds were comfortablelobbyconferencerefrigeratorgarage
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1 - 5 of 633 reviews
Reviewed yesterday via mobile

Business trip. Stayed here due to a good rate and location. Location is excellent, can walk or take trolley around very easily. The reviews state and the hotel admits that renovations are needed. The architecture is pretty funky too. That said, the staff was friendly,...More

Thank jimmyihatetoregister
Reviewed yesterday via mobile

The General manager Tracy Hicks is by far 1 of the most rude disrespectful managers, I've ever spoken to. Cut me off. Wouldn't listen. If she spraks to employees this way, I can't imagine how she treats guests. So unprofessional. She hung up on someone...More

1  Thank GM_is_scary
Reviewed 2 days ago via mobile

Do not stay at this hotel. It is in need of major repair. The rooms are in disarray. Some rooms have no hot water. TV shuts off by itself They do not honor upgrades for Platmum members. Only good thing is that it is cheap....More

Thank koach555
Response from Tracy H, General Manager at Knoxville MarriottResponded yesterday

Thank you for taking the time to share your valuable feedback. My name is Tracy Hicks and I am the new General Manager at the Knoxville Marriott. It has come to my attention that the service you received during your recent stay did not meet...More

Reviewed 3 days ago via mobile

Stayed one night on the way down south. Paid only $99 for room. Seemed v like a bargain. You get what you pay for. This place is a dump. Looks great from outside. But downhill from there. There is a sign that reads pardon our...More

Thank Sam4el
Response from Tracy H, General Manager at Knoxville MarriottResponded yesterday

Thank you for taking the time to share your valuable feedback. My name is Tracy Hicks and I am the new General Manager at the Knoxville Marriott. It has come to my attention that the service you received during your recent stay did not meet...More

Reviewed 1 week ago

Not sure what happened here but it has really gone down hill. It WAS our go to hotel for the last 4 years but no longer. We are Lifetime Platinum Marriot Rewards members and were quite saddened to see this decline. Not the personnel, the...More

Thank Christine W
Response from Tracy H, General Manager at Knoxville MarriottResponded 1 week ago

Thank you so much for your review. Our full renovations will be completed by the end of this year (sadly, this property has been unloved for a very long time - we just bought the place recently). We hope you will come back to see...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 137 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 137 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (133)
Room & Suite (59)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Martha M
5 January 2017|
Answer
Response from KMarriott | Property representative |
The pyramid structure was originally built as a bar in the 1970s. It has not been in use for some time and is currently used for storage. Thank you for staying with us!
1
Vote
momof32017
3 January 2017|
AnswerShow all 3 answers
Response from KMarriott | Property representative |
Yes, fridges are available upon request and are complimentary. They are available on a first come, first serve basis. Thank you for your question, and we hope to see you soon!
0
Votes
Amanda R
2 January 2017|
AnswerShow all 6 answers
Response from KMarriott | Property representative |
Yes, PioneerTW is correct. We hope to see you soon!
0
Votes
Room Tips
"Ask for a river view"
K3784ZLchristinew
2 million years ago
Read review
"Avoid at all costs"
Roadshowforbusiness
2 million years ago
Read review
"Stayed on 10th floor with very nice view of river."
stephenkO8236KW
2 million years ago
Read review
"Stay somewhere else"
TootieRed
2 million years ago
Read review
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