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Holiday Inn World's Fair Park-Knoxville

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690 Reviews from our TripAdvisor Community

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Showing 687: English reviews
Reviewed 2 days ago NEWvia mobile

Check in staff needs to communicate with their guests better. I was on the concierge floor but was not told nor could you tell by the room. Found out by accident when I went out the next morning. The concierge was great and knowledgeable. My coffee pot did not work. Told the lady at the front desk but it did...

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Helpful?
Thank Rod L
Washington DC, District of Columbia
Reviewed 2 days ago NEW

Staff was great from the moment we walked in the door. Very accommodating. Rooms were large and nice, comfortable beds. Shower was just ok, typical for a Holiday inn, nothing fancy there. Hotel has a very big lobby with a restaurant and lounge as well as a little store with more friendly staff. Breakfast was decent, got a great omelette...

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Helpful?
Thank valzebub
Berea, Kentucky
Reviewed 6 days ago NEW

I loved this hotel for many reasons but the beds were not one of them. I am used to sleeping in a king size bed but this hotel didn't even have queens so sharing a bed was not comfortable. Now on to the things that were amazing. When my husband registered us they gave us an 8th floor room. I...

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Helpful?
Thank mommypennylane
HI-WFP-Manager, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Dear mommypennylane, Thank you for sharing your thoughts from your stay. We take pride in our service and it was a delight reading your review and hear how so many staff members helped you during your stay. We can't wait to see you again next week, and hopefully we can get you into a larger bed that will make for...

Morgantown, West Virginia
Reviewed 6 days ago NEW

This hotel offers some of the most considerate and helpful staff I have ever encountered in the hotel industry. They were proactive and anticipated my concerns. I called the front desk to see where breakfast was located and when I got to the restaurant they already had our reservation sent over from the front desk. In the restaurant Varnell did...

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Helpful?
Thank dcfriend2017
HI-WFP-Manager, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Dear dcfriend2017, Thank you for your review of our hotel. As you can tell, we take great pride in our service and am delighted to hear how it was delivered so consistently. We truly appreciate your feedback. We hope to see you return soon. Thank you Scott G Hotel Manager

Reviewed 1 week ago via mobile

We came in town to visit our child at UTK for the weekend. We had another great stay at the Holiday Inn. The customer service is amazing!! The room was clean and spotless. We needed a roll away and extra towels and they were promptly delivered. Breakfast was so good at the breakfast buffet. Varnell our waiter was terrific. We...

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Helpful?
Thank ReeCN
HI-WFP-Manager, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Dear ReeCN, Thank you for taking the time to share your thoughts for your stay at our hotel. I am pleased to hear you had such a wonderful, again. Varnell is a wonderful asset to our team, we will make sure he is recognized for his tremendous efforts. We look forward to seeing you again soon. Thank you Scott G...

Virginia
Reviewed 1 week ago via mobile

Not really a NASCAR hotel but I really feel like I just spent the night at a race. Let me start with check in. I previously booked my room through Hotels.com. Upon arrival it seemed to blow the guys mind that I did this. He recharged my credit card, then said he took it off. When I checked out this...

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Helpful?
Thank vanomad
HI-WFP-Manager, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Dear vanomad, I am truly sorry for the disturbances you experienced while staying at our hotel. We do take your feedback seriously and rest assured we will be looking into these items. Thank you for your comments, and I hope we have the opportunity to serve you again. Thank you Scott G Hotel Manager

Reviewed 1 week ago via mobile

Two main reasons to choose a hotel: location, it is near things you want to visit and (important) sleep, or else why would you be booking a hotel? This place is close to market square, great places to eat, the river, everything. This place also had a number of rooms like ours which seemed to be located in the middle...

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Helpful?
Thank Mike M
HI-WFP-Manager, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Dear Mike M, I want to apologize for the lack of sleep you received during your stay. I know how frustrating that can be to function on little sleep. We truly do appreciate you taking the time to share your thoughts from your stay. The next time you stay with us, please contact me and I will help you find...

Reviewed 1 week ago via mobile

Holiday Inn Downtown scored again. The hotel's hospitality continued to be impressive during our second stay. We purchased a poster for my husband's office and needed to know exact dimensions for packaging. Hotel actually sent somebody up with tape measure!!! Amazing. Also, practically speaking- hotel is ideally situated. Both the university and downtown are easily accessible by walking.

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Helpful?
Thank WIlla E
HI-WFP-Manager, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Dear WIlla E, Thank you for sharing your story with us. We truly take pleasure in the details and delighted how that makes a difference for you. We hope your package arrived safely. We can't wait to welcome you back to Knoxville on stay number three. Thank you Scott G Hotel Manager

Reviewed 1 week ago via mobile

Stephen was great to stop by and talk to while looking for a postcard. He was very knowledgeable about the facility & knoxville. It seems he has an passion for what he is doing. Very friendly & professional. Nice facilty and friendly staff. Only exception was the attendant to seat me at the restaurant she wasnt welcoming at all. But...

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Helpful?
Thank Quinton M
HI-WFP-Manager, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Dear Quinton M, Thank you so much for sharing your story of your encounter with Stephen. He is such a wonderful asset for our team. We look forward to seeing you on your next vacation. Thank you Scott G Hotel Manager

the villages fl
Reviewed 2 weeks ago via mobile

Great staff and good room with a comfortable bed. Really liked having four elevators, no waiting. Didn't try the restaurant or the lounge. Bath room was well equipped and clean. Parking is easy but cost $12 a day.

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Helpful?
Thank hardshell
HI-WFP-Manager, Manager at Holiday Inn World's Fair Park-Knoxville, responded to this review

Dear hardshell, Thank you for taking the time to share your thoughts from your most recent stay. Maybe when you return you will get a chance to enjoy the restaurant and lounge. We do have the longest bar in Knoxville overlooking the beautiful World's Fair Park. Thank you for staying with us and cannot wait to see you again soon....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn World's Fair Park is located in the heart of Downtown Knoxville, Tennessee. We are currently updating our spacious facility with the latest technology and a trendy atmosphere. Whether you are traveling solo or in a large group, our hospitality is like no other, However, don't take our word for it, experience this for yourself. Can't wait to see you here and have a safe trip! ... more   less 

Additional Information about Holiday Inn World's Fair Park-Knoxville

Address: 525 Henley Street, Knoxville, TN 37902
Region: United States > Tennessee > Knoxville
Price Range: ₹ 8,468 - ₹ 13,106 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn World's Fair Park-Knoxville 3.5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Holiday Inn World`s Fair Park Hotel Knoxville
Holiday Inn Select Knoxville
Holiday Inn Knoxville
Knoxville Holiday Inn
Hotel Style:
#7 Family Hotel in Knoxville
#7 Business Hotel in Knoxville
#13 Romantic Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn World's Fair Park-Knoxville staff and other travellers.
7 questions
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Kentucky
5 months ago
Louisville, Kentucky
26 days ago
6 months ago
Athens, Tennessee

See all questions (7)

Questions? Get answers from Holiday Inn World's Fair Park-Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to request a room on the fair side, as the traffic noise on the street side can be pretty intense.”
 of 5 bubbles ElenaG68, 18 Jan 2017 | Read review
“The corner suite is two adjoining rooms and offers great views!”
 of 5 bubbles AndreaB106, 30 Dec 2016 | Read review
“good views from the higher floors.”
 of 5 bubbles 191peterad, 7 Dec 2016 | Read review
“11th floor is the top. I faced the front. The rear view might be better in that you might see the golden ball.”
 of 5 bubbles jtwhitehead, 7 Dec 2016 | Read review
“Higher floors, great views”
 of 5 bubbles Rue14, 27 Nov 2016 | Read review
5 of 5