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I stayed at this hotel for 7 nights for business. The hotel is downtown and is right off a very busy street that is frequented by loud emergency vehicles often.
The hotel parking was not free just like almost every downtown hotel in the country....More
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded today
Thank you for your review. We appreciate your feedback and will share it with our team. Wanted you to know as a Priority Club Member we provide complimentary coffee and bottled water . You can also ask for more coffee pods and we...More
To start out, this was the easiest check in process I have ever experienced. I had reservations prior to going in but they only needed my last name and then produced the keys and sent us on our way. My husband was there for a...More
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded 4 weeks ago
I want to thank you for the complimentary review of the Holiday Inn World's Fair Park. Glad to know you enjoyed your stay and have recommended our hotel to other travelers. Your comfort and satisfaction is important to us.
Thank you for also...More
Had a great time staying here! We could walk outside to the park and there was a concert going on. We had our dog with us and they gave him a treat (after asking of course). They were super helpful throughout our trip. The elevators...More
Thank Kristen W
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded 2 days ago
Thank you for staying at Holiday Inn World's fair Park. Want to apologize for the elevators...hotel was full and when one went down for a period of time, it caused longer wait times. Glad to hear our staff was helpful and you enjoyed...More
It's a handicapped room. The shower curtain was 4"to short and the bathroom flooded. Brought us a new curtain and its 2" longer. So bathroom reflooded. Walls are v thin and i listened to screaming kids for 2 days.
Toilet wouldn't flush. I've paid much...More
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded 3 days ago
We are truly sorry we were unable to meet your expectations. Our staff did everything they could to appease you, but in the end it was just not meant to be. We do appreciate you staying with us and hope your enjoyed the...More
The WiFi was out the entire stay. Would not stay here again, even moreso because of how the staff handled the situation with frustrated guests. This should have been fixed much more urgently, and certainly explained at check in for those who required this for...More
Response from jan M, General Manager at Holiday Inn World's Fair Park-KnoxvilleResponded 1 week ago
Pleas accept our sincere apologies for the internet outage you experienced in your room this past week. We experienced a random, intermittent outage to certain rooms that left our team and our internet provider perplexed. After much troubleshooting we uncovered the root cause...More
it appeared to us as though they pool area had one but it has since been filled in. I have stayed on 2 different floors and neither of our rooms had a tub in them. I would imagine they have rooms with in room Jacuzzis, but... More
it appeared to us as though they pool area had one but it has since been filled in. I have stayed on 2 different floors and neither of our rooms had a tub in them. I would imagine they have rooms with in room Jacuzzis, but I'm uncertain.