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Holiday Inn Knoxville West- Cedar Bluff Rd

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Holiday Inn Knoxville West- Cedar Bluff Rd
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417 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Knoxville West- Cedar Bluff Rd
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Showing 414: English reviews
Seymour, Tennessee
Reviewed 3 August 2016

I just managed a continuing education seminar for attorneys at this property and the superior service provided by the staff there needs to be complemented, even before mention is made of the excellent location and free parking. Chareen, Matt, Jose, Brandon and Rhonda were "on the spot" every time I needed them, and I needed them frequently! Extra tables were...

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Helpful?
Thank hoslergregory
Columbia, Maryland
Reviewed 1 August 2016 via mobile

I had a disappointing stay at another Holiday Inn in another state in June. Now this. If we'd not been exhausted from a nine hour drive and arriving at 1 am I would have insisted on a different room. The photos show basic cleaning has been absent. Black crud doesn't accumulate overnight. I always travel with antibacterial hand wipes so...

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1Thank Ange Y
Rhonda H, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

I sincerely apologize that you had this experience at our hotel. I can assure you we will resolve these issues immediately. Please contact me personally to further discuss your experience. Rhonda Hartman Rhonda@hiknoxville.com Director of Hospitality

Reviewed 31 July 2016 via mobile

Decent hotel in the Cedar Bluff area of Knoxville. Rooms are of good size, the king bedroom is really spacious. Staff is friendly and check in was a breeze. Good internet connection too. The hotel has a restaurant as well that is open for drinks and dinner. Overall good place

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Helpful?
Thank Joy A
IHGService, Guest Relations Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Dear Joy A, Thank you for posting a positive review about our property. We are so happy to hear that your stay with us was wonderful. It’s good to know that you were able to enjoy some of the amenities we have to offer, such as the specious rooms, internet access, friendly staff, and on-site restaurant. Our staff members strive...

Reviewed 29 July 2016 via mobile

Stayed here twice via Hotwire. Not sure how much it costs regularly. Pool is nice. Gym is small but has a full court indoor basketball court which I love. This is great for business as well. The staff here will go out of their way to serve you. Loved the pillow so much that I had to buy it. Extremely...

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Thank Ishan D
Spring Hill, Tennessee
Reviewed 25 July 2016 via mobile

When I walked into the room it had a slight odor, but the room itself was nice. We had a suite it had a living room and a bedroom. Just an fyi they do not serve lunch! Breakfast ends at 10:30 and they do not serve again until 5 pm. We ate at Giby's which is located inside the hotel,...

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Thank peachnick
Kennewick, Washington
Reviewed 24 July 2016

This is a great place, service people are friendly and professional. The whole hotel is clean and spacious. Breakfast in the morning can be order off the menu or the buffet. Using the breakfast voucher.

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Thank Richard W
Oneonta, New York
Reviewed 20 July 2016 via mobile

I stayed here for two days on a business trip. The rooms were very comfortable. Free wifi. No in room movies but good tv and many channels. The shower was excellent. They have an excellent bar off the lobby with lots of seating. Drinks are a little on he high price side. There is a nice lounge area for waiting....

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Thank chad s
Reviewed 20 July 2016 via mobile

I pricelined this place, so recently holiday in was included with the likes of Courtyard, Hyatt place, Hilton Garden etc. which was disappointing for me. The hotel is passable but isn't as nice as the aforementioned classes of hotel. That being said it is good enough for the price. The room is nice and clean but the bathroom was a...

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Thank Thaiorchidguy
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your experience at our property. Our basketball goal has been repaired and basketballs are available at our front desk. We appreciate the opportunity to serve you.

Corpus Christi, Texas
Reviewed 14 July 2016

Great front desk service, clean rooms, quiet. Talisman serrer was very nice and helpful the morning I ate breakfast there and so was the dinning rom manager Brandon. I ended up staying another night and everything was great then. If I plan another stay in Knoxville I'd stay here again. Great all around service

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Thank stxcowgirl01
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for the kind comments about our team and services. We look forward to your next visit.

Reviewed 11 July 2016 via mobile

Stayed for 2 nights here and was very satisfied with our stay. The location was great, it was not very busy but had so many choices for dining and shopping. Close enough to main attractions of downtown Knoxville as well. Staff was very helpful and friendly. The only problem that occurred while there was the pool had been trashed by...

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Helpful?
Thank Kelly F

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923
Region: United States > Tennessee > Knoxville
Price Range: ₹ 6,742 - ₹ 12,713 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Cedar Bluff
Knoxville Holiday Inn
Hotel Style:
#2 Business Hotel in Knoxville
#15 Romantic Hotel in Knoxville
#15 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and other travellers.
5 questions
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1 month ago
Shanghai, China
Boston, Massachusetts
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over a year ago

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Questions? Get answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel recently renovated, all rooms look great!”
bama1972, 7 Mar 2017 | Read review
“I've stayed here multiple times in different level rooms from single all the way up to King-sized Suite - all excellent choices!”
628kml, 2 Mar 2017 | Read review
“If you are traveling on Interstate, stop at a rest stop and get discount coupons.”
boowobby, 23 Jan 2017 | Read review
“pet rooms were on the first floor with a nice dog area for them with disposal area for the pets .we will be going back next year”
972bobb, 17 Jan 2017 | Read review
“I would stay closer to the lobby as the hotel is fairly large and it is hard to get to parking lots in the back.”
ShanMarieS, 27 Nov 2016 | Read review
5 of 5