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Holiday Inn Knoxville West- Cedar Bluff Rd

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Holiday Inn Knoxville West- Cedar Bluff Rd
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379 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Knoxville West- Cedar Bluff Rd
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Showing 376: English reviews
Helenwood, Tennessee
Reviewed 9 November 2016

So glad we had our event here. The preparations were exactly as we requested and the food for our luncheon was excellent. The Assistant Manager Matt Collins was extremely helpful and really helped to make it a great day. The Event Coordinator, Chareen did a great job also! All around good day. We have already scheduled another for next year.

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Helpful?
Thank 828theresa
Jackson, Tennessee
Reviewed 5 November 2016

At the risk of damning with faint praise, I have to say that this hotel is a perfectly acceptable hotel. It is clean enough, the room decor is relatively up-to-date, and the rooms are average in size. The thing is, there's just nothing particularly special to recommend about it. It looked to me like the building was probably older had...

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Helpful?
1Thank Josh W
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We appreciated the opportunity to serve you. Thank you for taking the time to share your experience here at our property. We hope we will have another opportunity to serve you.

Winchester Springs, Tennessee, United States
Reviewed 2 November 2016 via mobile

Clean, spacious rooms and was the best value I found in a nicer motel chain within west knoxville area. Experienced a few short-comings like a slow draining shower and a Kuerig that after 6 attempts to flush out coffee grounds, still couldn't use.. but still got a shower and conveniently located near a Starbucks, as well as a Dunkin Donuts,...

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Helpful?
1Thank Paul L
Melissa W, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for your kind words concerning our property. We apologize for the slow draining shower and your Kuerig issue. We will address that with our housekeeping team. We look forward to your next visit. Please ask for the GM so I may address these issues personally with you.

Bluefield, Virginia
Reviewed 31 October 2016 via mobile

We stayed here the night before we were catching a flight. The hotel is 20 minutes from the Knoxville airport. The hotel was very nice and clean. I would recommend it to anyone that asked (and will most likely stay there again). It has a really nice pool (indoor and outdoor) although the outdoor pool is closed for the season....

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Helpful?
Thank Martha S
Melissa W, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We appreciate your taking the time to make so many wonderful comments concerning our property. With so many choices in the area, we are thankful that we had the opportunity to serve you and hope we will have that pleasure in the near future. We apologize for your water issue and will address with our engineering team.

Westminster, South Carolina
Reviewed 28 October 2016

April was an excellent server. April was very pleasant and happy to help our entire group. Her smiling face was a great bonus when we had a party of well over 100 for lunch yesterday and today. Great Job April. Thank you :)

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Helpful?
Thank me29693
Melissa W, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to point out what a great team-member April is, and how she treats our guests. We also thank you for being our guest. We hope to see you again in the near future.

Lenoir City, Tennessee
Reviewed 28 October 2016

We have held several seminars here and have consistently wonderful service! Chareen, Matt, and Jose in catering services go above and beyond to make sure every detail is taken care of for our event. They are always cheerful, friendly, and attentive. On the rare occasion that something is not absolutly perfect, they quickly fix all they can (even when it...

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Helpful?
Thank MsNicki
Melissa W, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for writing such a wonderful review. Chareen, Jose, Matt and Casey are All-Stars and we are thankful to have them on our team. We appreciate your business and look forward to serving you again in the near future.

Matthews, North Carolina
Reviewed 28 October 2016

This motel charged $20.00 more than the Hampton Inn next door. The Hampton was full but the serve a continental breakfast. Holiday Inn does not. The view from the window was a cement wall. Did not ask if you had AAA but I asked at checkout and got $4.00 back. Key card did not work had to go back down...

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Helpful?
Thank Rose D
Melissa W, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We thank you for staying at our property and apologize for your key card issues. As far as rates are concerned, we have only control of our property and set our rates at a level we think fair to our guests and financially feasible to our business. Once again, thank you for being our guest.

Tennessee
Reviewed 26 October 2016

The hotel was very clean. Staff members were friendly. The beds are comfortable. The air conditioner was too loud. Breakfast buffet was OK, but service in the cafe was a little slow. Location is convenient.

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Thank LM_in_TN
Melissa W, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for choosing to stay at our hotel and the kind comments about our team and cleanliness. Your comment on service time will be addressed with our team and corrected, Thank you for your input. We look forward to serving you in the near future.

Knoxville, Tennessee
Reviewed 23 October 2016

30+ elementary age boys were swimming in the indoor pools when we arrived with my daughter's friends to celebrate her birthday. The boys were eating pizza while in the pool and as you can imagine most of it ended up in the pool. My daughter and her friends were swimming and playing it what appeared to be squalor. I only...

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Helpful?
Thank Gary A
Melissa W, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to give us feedback on your visit to our property. We apologize that you found the conditions less than you expected. We have had large groups staying at the property recently and they enjoyed using the pool. We monitor our pool closely and score very highly with the Health Department on cleanliness scores. If...

Kaysville, Utah
Reviewed 17 October 2016

This was a great hotel in a great location. We came to Knoxville to watch the Tennessee vs Alabama game and this is where we stayed. The staff was great and the room was above average. This was an overall better than expected hotel stay.

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Thank Jon C
Melissa W, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your nice experience at our property. Our team truly enjoy taking our guests...we only wish the Vols would have played better against the Crimson Tide :(. We look forward to your next visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923
Region: United States > Tennessee > Knoxville
Price Range: ₹ 6,623 - ₹ 9,217 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Cedar Bluff
Knoxville Holiday Inn
Hotel Style:
#2 Business Hotel in Knoxville
#15 Romantic Hotel in Knoxville
#15 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and other travellers.
5 questions
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Boston, Massachusetts
over a year ago
Tampa, Florida, United States
over a year ago

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Questions? Get answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pet rooms were on the first floor with a nice dog area for them with disposal area for the pets .we will be going back next year”
 of 5 bubbles 972bobb, 17 Jan 2017 | Read review
“I would stay closer to the lobby as the hotel is fairly large and it is hard to get to parking lots in the back.”
 of 5 bubbles ShanMarieS, 27 Nov 2016 | Read review
“Be sure to know WHO you spoke to for room rate. Don was not nice when I checked in & rate was a lot more than quoted @ reservation.”
 of 5 bubbles me29693, 28 Oct 2016 | Read review
“We were on third floor with a view of a cement wall”
 of 5 bubbles 413rosed, 28 Oct 2016 | Read review
“Nice restaurant on premises and close to highway~”
 of 5 bubbles redbutterfly63, 11 Oct 2016 | Read review
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