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Holiday Inn Knoxville West- Cedar Bluff Rd

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Holiday Inn Knoxville West- Cedar Bluff Rd
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367 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

The room was JUST ok, rather small or maybe it was just cluttered. The room was freezing upon entry so we had to turn the heat on. Parking and Wi-Fi are free but no breakfast. There is a restaurant in site and I saw an offer to order breakfast but it isn't free. The bathroom was decent, the shower spacious... More 

Helpful?
Thank Kala J
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for giving us the opportunity to serve you. We appreciate your input and I agree our room temperatures should be comfortable when our guests arrive in their room. We will address. as far as breakfast it is standard for full-service Holiday Inn's to charge for breakfast. This is a distinction from Holiday Inn's and a Holiday Inn Express.... More 

Portland, Oregon
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

I travel often for business and usually stay in these hotels. This stay started off very pleasantly. Don explained a few rates I didn't understand as I booked differently than I normally would and fulfilled all my requests for a room change (actually 2) with a smile. He was patient and attentive as all the front desk hosts have been... More 

Helpful?
Thank ShanMarieS
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for taking the time to share your experience in such detail at our property. Our team truly understands the value of genuine hospitality and superior service and Don is a valued member of our team. We look forward to serving you agian in the near future. More 

1 review
Reviewed 1 week ago NEW via mobile

Best hotel I have been in a while. Great environment. Went to breakfast in the morning and Talisa was a great server. Made the family feel like we were at home making breakfast as a family in the morning.

Helpful?
Thank Eric B
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Those are the nicest words you could ever say "made the family feel like we were at home". That is exactly our goal. Thank you for the kind comments. More 

1 review
Reviewed 1 week ago via mobile

Love this place. Its always lively, the service is great and they always aim to please. Juniece and Talisa at the Cafe are great! They make you feel like you are right at home visiting with family. Ronda at the front desk was really helpful as well with making sure we were all WELL accomodated. All our needs we met... More 

Helpful?
Thank charlos b
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

What a fantastic review! Thank you for sharing your experience at our property. Juneice, Talisa and Rhonda are All-Stars. Our team truly understands the meaning of genuine hospitality and superior service. We look forward to your next visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Words can't express how wonderful the buffet was..Thanks for the nice hospitality the servers had and awesome food ..Best Thanksgiving ever because of yall.....cheese cake excellent prime rib ..excellent..dressing superb

Helpful?
1 Thank ginlim40
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you for choosing to share such an important day with us. Chef Jeff Duke and his culinary team did their usual fantastic job and we are thankful for our great service team, they are awesome. We hope to see you next Thanksgiving :-). More 

Bluffton, South Carolina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

First visit was in Aug. for 3 nights. I like the brand and got a great rate. Hotel was going through some renovation, the parking lot was being resurfaced and they weren't serving breakfast during the week. It was just an OK visit, on par with other hotels I stayed at over a 6 week project. Came back last week... More 

Helpful?
Thank 0BabyG
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Thank you so much for taking the time to share your experiences at our property. We appreciate your kind comments. I am not sure what the breakfast issue was as we serve breakfast daily. We apologize for that confusion and we look forward to serving you in the near future. More 

Knoxville, Tennessee
Level Contributor
3 reviews
Reviewed 3 weeks ago

Talisa was our waitperson; she is friendly, and efficient. We live nearby and meet every Saturday for breakfast and we choose her table. She greets us with a big smile and is appropriately attentive (not too much and not too little).

Helpful?
Thank pgk81541
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

Talisa does an outstanding job in taking care of our guests. Thank you for your loyalty to our property. We look forward to your next visit! More 

Knoxville, Tennessee
1 review
Reviewed 3 weeks ago

I recently attended a small convention at this location, and we had very fine service from our host Matt, who kept after us with full pitchers of water at every table and a delicious luncheon buffet. We were treated so very well, served with graceful timing. Thank you, Matt!

Helpful?
Thank 546jennifer
Helenwood, Tennessee
2 reviews
Reviewed 3 weeks ago

So glad we had our event here. The preparations were exactly as we requested and the food for our luncheon was excellent. The Assistant Manager Matt Collins was extremely helpful and really helped to make it a great day. The Event Coordinator, Chareen did a great job also! All around good day. We have already scheduled another for next year.

Helpful?
Thank 828theresa
Jackson, Tennessee
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 weeks ago

At the risk of damning with faint praise, I have to say that this hotel is a perfectly acceptable hotel. It is clean enough, the room decor is relatively up-to-date, and the rooms are average in size. The thing is, there's just nothing particularly special to recommend about it. It looked to me like the building was probably older had... More 

Helpful?
1 Thank Josh W
Michael P, General Manager at Holiday Inn Knoxville West- Cedar Bluff Rd, responded to this review

We appreciated the opportunity to serve you. Thank you for taking the time to share your experience here at our property. We hope we will have another opportunity to serve you. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Combining luxury, convenience, & location, the Holiday Inn - Knoxville - West at Cedar Bluff offers quick & easy access to downtown Knoxville, the University of Tennessee, & the Great Smoky Mountains National Park. Right off I-40 & I-75 in West Knoxville, we're only minutes away from many of our area's top attractions. Our Holidome recreational area, public areas, & guestrooms are spacious and elegant. We feature our Cafe Restaurant and Swizzles Lounge, with entertainment six nights a week. Relax in our indoor/outdoor pools, hot tub, and enjoy the only full-service hotel in West Knoxville. We are pet friendly! Reservations must be made for a pet-friendly room, and there is a $35.00 non-refundable pet fee. For our government travelers, please be advised that we do require either a Federal Government ID or a TN State ID. We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Knoxville West- Cedar Bluff Rd

Address: 9134 Executive Park Dr, Knoxville, TN 37923
Region: United States > Tennessee > Knoxville
Price Range: ₹ 6,580 - ₹ 11,927 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Knoxville West- Cedar Bluff Rd 3*
Number of rooms: 222
Reservation Options:
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Also Known As:
Holiday Inn Knoxville - West (i-40 & i-75) Hotel Knoxville
Holiday Inn Knoxville - West (i-40 And i-75)
Holiday Inn Cedar Bluff
Knoxville Holiday Inn
Hotel Style:
#2 Business Hotel in Knoxville
#15 Family Hotel in Knoxville
#15 Romantic Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and other travellers.
5 questions
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Boston, Massachusetts
over a year ago
Tampa, Florida, United States
over a year ago

See all questions (5)

Questions? Get answers from Holiday Inn Knoxville West- Cedar Bluff Rd staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would stay closer to the lobby as the hotel is fairly large and it is hard to get to parking lots in the back.”
 of 5 bubbles ShanMarieS, 27 Nov 2016 | Read review
“Be sure to know WHO you spoke to for room rate. Don was not nice when I checked in & rate was a lot more than quoted @ reservation.”
 of 5 bubbles me29693, 28 Oct 2016 | Read review
“We were on third floor with a view of a cement wall”
 of 5 bubbles 413rosed, 28 Oct 2016 | Read review
“Nice restaurant on premises and close to highway~”
 of 5 bubbles redbutterfly63, 11 Oct 2016 | Read review
“Quiet rooms, good breakfast”
 of 5 bubbles richardwQ67RA, 23 Jul 2016 | Read review
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