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Hilton Knoxville

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Traveller (140)
Room & Suite (73)
Dining (17)
Ratings and reviews
Certificate of Excellence
  • Excellent44%
  • Very good29%
  • Average16%
  • Poor7%
  • Terrible4%
Travellers talk about
“market square”(167 reviews)
“self park”(29 reviews)
View all reviews
What's included
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
The Hilton Knoxville hotel is located in the heart of downtown Knoxville, within walking distance of University of Tennessee and convention center.
Offers from Hilton Knoxville
Special Offer: Double Points, Every Stay
Hotel deals
View all hotel information
Location and contact
501 W Church Ave, Knoxville, TN 37902-2506
Hotel website
18 km to Mc Ghee Tyson Airport
90 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,373)
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1,365 results
Traveller rating
578
401
220
102
64
Traveller type
Time of year
LanguageEnglish
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578
401
220
102
64
Show reviews that mention
All reviewsmarket squarethe executive loungeself parkvalet parkingconference centerwithin walking distanceroom servicenice hotelvalet serviceheart of downtownut campusneyland stadiumgay streetfront desk staffnice stayenjoyed my staystaff was very friendly
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1 - 5 of 1,365 reviews
Reviewed today via mobile

Room was clean and comfortable. Really disappointed by the executive lounge- cold (supposed to be hot) and rubbery food at both breakfast and happy hour and no alcohol- don’t waste money for the upgrade.

Thank DelawareAmy
Hotel's Favourite
Reviewed 27 May 2018

I have stayed at plenty of hotels - Hilton included - but this by far was the best ever. Why you ask? Simple. The staff. I was out here for a business trip and had booked my room via my job. When I arrived, they...More

Thank Cazzintexas
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded 28 May 2018

Dear Guest, What a wonderful review to read to kick off the morning. Truly appreciate the detailed feedback on your stay and the fact that you recognized the associates who made your stay so great. This is what we strive for each day and I...More

Reviewed today

Hotel was clean & the staff was very friendly. Excellent patio at Firefly that we enjoyed every day of our stay. Walking distance to the World's Fair park and to the Market square. I would recommend this hotel to anyone visiting Knoxville.

Review collected in partnership with Hilton Hotels & Resorts
Thank curtloris
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded today
Google Translation

Dear Guest,

Reviewed 3 days ago

My family had a great hotel stay and enjoyed the location. We were able to walk around and enjoy museums, the market street area and of course the sun sphere as well as many parks around. The only downfall was the pool. We are used...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Rebecca G
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded today

Dear Rebecca,

Reviewed 4 days ago via mobile

Our family just got done staying at this hotel for 3 days and we are not at all impressed or will be giving recommendations for. Here goes my list of complaints. There is no complimentary breakfast. You try to watch TV and it loses signal...More

Thank Heidi S
Response from PJordanGM, General Manager at Hilton KnoxvilleResponded today

Dear Heidi, Thank you for the professional feedback on our hotel. I truly appreciate you taking the time to give us your thoughts. I do apologize that the experience did not live up to what we both expect from a Hilton property. Your feedback does...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 133 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 133 - US$ 307 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Knoxville
#18 Business Hotel in Knoxville
#19 Romantic Hotel in Knoxville
#26 Family Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (140)
Room & Suite (73)
Dining (17)
Pool & Beach (2)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Jon Denise D
11 October 2017|
Answer
Response from Linda S | Reviewed this property |
? call them.
0
Votes
Jon Denise D
14 April 2017|
AnswerShow all 5 answers
Response from PEWhite | Reviewed this property |
Just say "downtown near the university - not the airport hotel..."
2
Votes
Dan T
7 April 2016|
AnswerShow all 3 answers
Response from NCSmokey | Reviewed this property |
The only rooms with the sleeper sofa are the ones with a king bed; otherwise there are two queens in the room
0
Votes
Room Tips
"High floors and pool-side to hopefully avoid noise."
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"Choose a high floor for better views of the city/river"
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"stay away from the elevator"