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Hampton Inn Knoxville-West At Cedar Bluff

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Hampton Inn Knoxville-West At Cedar Bluff
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521 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Knoxville-West At Cedar Bluff
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Showing 520: English reviews
Union Valley
Reviewed 6 July 2016

This hotel was selected because of its location in regards to our activities. Not only is it in a perfect location, but everything about it was clean, classy, and accommodating. The staff was overall the friendliest and most helpful that I've seen in a single hotel setting.

Review collected in partnership with Hampton
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Thank 269susief
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your awesome review on TripAdvisor! Your compliments regarding our clean hotel and friendly staff are greatly appreciated. We loved having you here and look forward to seeing you again in the future. Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Crossville, United States
Reviewed 5 July 2016

Room was dirty upon arrival. My wife had to clean it. Dust was so thick on the table and dresser that I could write in it with my finger. Left a note to ask to dust. They did, but then skipped cleaning our room the very next day.

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Thank Kelly W
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

I sincerely apologize for the issue that you had with your room. I assure you this is not typical service at our hotel. I would greatly appreciate it if you would give me a call and share you arrival date and room number. If a new housekeeper cleaned your room, we definitely need to provide additional one-on-one training. Otherwise, disciplinary...

Reviewed 5 July 2016

This hotel met our needs and the staff tried hard to please. For example a breakfast attendant seated an elderly couple that was having trouble negotiating the line for the breakfast buffet. She even fetched the food they wanted for them. The location is good. The rooms are comfortable.

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Thank paulcN6665ND
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your compliments regarding our good location and friendly staff! We loved having you here, and look forward to seeing you again in the future! Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

PS
Reviewed 4 July 2016

Clean room, comfortable hotel, good service good internet perfect location for business and or leisure and you get fast to different parts of the city. The hotel has quiet large rooms and restaurants are close by.

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Thank Antonius J
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your "Perfect" review on TripAdvisor! Whether traveling on business or leisure, we love providing our guests with clean rooms, good service, and a comfortable hotel... We love having you here! Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Ontario
Reviewed 2 July 2016

Very nice hotel with pool and gym. Reception staff (Amanda) was very friendly and helpful. Easy access from I40, little confusing to get back on expressway. Beds were clean, but they do not iron sheets and even they ale clean and new, they looked used. Amanda remedied very quickly. Morning breakfast plentiful and upon checking out, reception had travel bags...

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Helpful?
Thank Nairam1
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for spending the weekend with us during your recent trip to Knoxville! We enjoyed having you, and look forward to seeing you again in the future! Sincerely, Lisa Benker, General Manager Hampton by Hilton - West Knoxville @ Cedar Bluff

Hamel
Reviewed 29 June 2016

Had an event down at the Sunsphere/Knoxville Convention Center and stayed here. CLEAN, plenty of parking, FRIENDLY staff--Manager Lisa, Angie, Rodney, Breakfast ladies--Miss Debby, Debra, Mary, Housekeeping--Amber and Jackie all WONDERFUL representatives of their business! About 14 minutes drive to Sunsphere from the hotel. Plenty of good restaurants nearby, like Cancun Mexican, Outback Steak, CiCi's pizza, etc. Walmart is nearby...

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Helpful?
Thank Denise M
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

WOW! We greatly appreciate you kind compliments on TripAdvisor. Thank you for sharing. We loved having you here, and look forward to seeing you again in the future. Sincerely, Lisa Benker, General Manager Hampton by Hilton at Cedar Bluff - West Kmoxville

Senoia, Georgia
Reviewed 29 June 2016

Great place to stay, clean, comfortable & reasonably priced. Only suggestion is to leave the pool open later. We got in a little late & wanted to relax poolside, after 15 min the staff came to lock the gate.

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Thank B617KQteresam
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you so much for your great comments on TripAdvisor! Occasionally we can leave the pool open a litter later, based on the noise level. Normally the pool closes at 10:00 p.m. so the nearby guest rooms are not disturbed. Again, thank you for your compliments and suggestion. Sincerely, Lisa Benker, General Manager Hampton by Hilton at Cedar Bluff -...

Midlothian, Virginia
Reviewed 28 June 2016 via mobile

Overall, I was pleased with my stay at this Hampton Inn. The hotel looked modern and clean, including the room. The wheelchair accessible room was large with ample space between the bed and the television stand and desk on the opposite wall. Fridge, microwave, and coffee maker came with the room. The bathroom was spacious with an accessible sink area....

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Thank Rollnon
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your great comments regarding our hotel! I'm glad you enjoyed your stay, and we look forward to seeing you again in the future... We love having you here! Sincerely, Lisa Benker, General Manager Hampton by Hilton at Cedar Bluff - West Kmoxville

Johnson City, Tennessee
Reviewed 23 June 2016

Wow wow wow! I haven't even finished my stay at Hampton Inn here in West Knoxville and I already had to write a review. My check-in experience was fast and courteous . However, that's not what sparked a rapid review. This morning, I locked myself out of my room. So, arriving back at the hotel this evening after work, I...

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Helpful?
Thank BG1991BG
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for your kind compliments regarding Joel! Guests, like you, make the hospitality industry a wonder place to work! Again, thank you! Sincerely, Lisa Benker, General Manager Hampton by Hilton at Cedar Bluff - West Knoxville

Asheville, North Carolina
Reviewed 22 June 2016

Well, it started out great. The desk staff accommodated an early arrival and were very kind! Hilton Honors gets extra stuff like bottle waters and extra care... The rooms were pretty normal and clean. We had the extra large ones, king suites with couch and kitchenette. Sadly the toilet in 301 ran all night; had to close the door. Very...

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Helpful?
Thank Janine A
Lisa B, General Manager at Hampton Inn Knoxville-West At Cedar Bluff, responded to this review

Thank you for sharing your comments. I assure you this is not typical service at our hotel. I will share you concerns with our management team, and I assure you they will be addressed. I sincerely hope you will give us another chance to take care of you in the future. Again, thank you. Sincerely, Lisa Benker, General Manager Hampton...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Hampton Inn Knoxville-West At Cedar Bluff

Address: 9128 Executive Park Blvd., Knoxville, TN 37923
Region: United States > Tennessee > Knoxville
Price Range: ₹ 6,684 - ₹ 10,299 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Knoxville-West At Cedar Bluff 2.5*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Kognitiv US Corp, Priceline and Travelocity so you can book your Hampton Inn Knoxville-West At Cedar Bluff reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Knoxville-West At Cedar Bluff Hotel Knoxville
Knoxville Hampton Inn
Hotel Style:
#8 Family Hotel in Knoxville
#10 Romantic Hotel in Knoxville
#13 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Knoxville-West At Cedar Bluff staff and other travellers.
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Questions? Get answers from Hampton Inn Knoxville-West At Cedar Bluff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a king study room. Like the extra space and fold out couch.”
 of 5 bubbles FBC30620, 13 Oct 2016 | Read review
“there are two different areas to the hotel. one is closer to the interstate, the other parallels the interstate.”
 of 5 bubbles 257shane, 10 Oct 2016 | Read review
“we like the higher floor away from the elevator for a quieter nights rest”
 of 5 bubbles VickiA156, 7 Oct 2016 | Read review
“Choose your own room on mobile check-in.”
 of 5 bubbles SS_Dan, 31 Jul 2016 | Read review
“There are rooms available away from I40. A/C unit was little noisy, but not much different from other hotels.”
 of 5 bubbles Nairam1, 2 Jul 2016 | Read review
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