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Comfort Suites East

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171 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Shelbyville, Kentucky
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

A very friendly staff, good looking location, clean, new appearance. The room was clean and spacious. If we are in the area we will look for this location again. Breakfast is hot with make your own waffle option.

Helpful?
Thank aadave
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear aadave, Thank you for taking the time to review us on TripAdvisor! We appreciate your kind remarks, and we are so excited to hear that you enjoyed your time at the Comfort Suites East. We're glad you found our rooms to be clean and spacious. Our staff works hard to ensure that all our guests are happy and comfortable.... More 

Boiling springs sc
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago via mobile

Stayed Friday night here. Hotel offered a very good experience including very clean rooms, good breakfast, and excellent customer service from staff. Josh, the night guest person, was extremely helpful, professional, and personable. Breakfast included REAL scrambled eggs and REAL freshly cooked bacon. The only things that kept from giving it 5 stars were: (1) doughnuts and danishes on breakfast... More 

Helpful?
Thank Ringart
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Ringart, Thank you for taking the time to review us on TripAdvisor! We are happy to hear that you enjoyed your time spent at our property. We appreciate your kind remarks and recognition of our staff. I'll be sure to share your comments with them as it serves as a source of encouragement to continue to provide the absolute... More 

Nashville, Tennessee
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2016

I was here for business 2 weeks ago. Had exactly what you want: A boring, uneventful stay. My room was clean and well maintained. The hot items on the breakfast are not very good and the selections are limited, but they do have some decent continental breakfast items so it's not a complete loss. Now, I will say my 2... More 

Helpful?
Thank Outkast1914
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Outkast1914, Thank you for taking the time to review us on TripAdvisor! We appreciate your honest feedback. On behalf of our entire team, allow me to apologize for failing to exceed your expectations during your recent stay. I am disappointed we failed to give you and your coworkers the fine accommodations and service we strive for with all our... More 

Salina, Kansas
Level Contributor
286 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 October 2016 via mobile

This property had an exceptional staff to check us in. We found a clean, spacious room and bathroom. Add to our visit a comfy bed with extra pillows. They offered a fair price. Definitely a keeper for travelers or visitors to the area.

Helpful?
Thank Kevin P
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Kevin P, Thank you for taking the time to review us on TripAdvisor! We appreciate your kind comments and recognition of our staff. We are delighted you enjoyed your time here and that you found our rooms to be clean and spacious. Our staff works hard to ensure each guest has a happy, comfortable stay because guest satisfaction is... More 

Sarasota
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 October 2016 via mobile

Clean, friendly staff,easy check in,comfy beds! Spacious rooms...great selection at breakfast. Kentucky fried chicken right next door...buffet. The rooms are quiet. You don't hear notice from the hall or in the rooms above you. Keurig coffee maker, microwave and small fridge in room.

Helpful?
Thank Shirley H
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear Shirley H, Thank you for taking the time to review us on TripAdvisor! We are happy to hear that you enjoyed your stay at the Comfort Suites East. We take great pride in providing our guests with the very best in service and accommodations, and our staff works very hard to ensure every guest has an exceptional guest experience.... More 

A TripAdvisor Member
Reviewed 20 October 2016 via mobile

Very friendly staff, clean hotel and very clean room. Very comfortable beds and perfect air conditioning. They serve a continental breakfast from 6 -10am. Great stay for the money. Fantastic job, Comfort Suites East, Knoxville TN!

Helpful?
Thank A TripAdvisor Member
Indianapolis, Indiana
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 October 2016

Check in was easy, booked previously online. Felt fortunate for that, two separate travelers came in looking for rooms while I was in the lobby, no vacancies. Directed to a nice clean room where we crashed. Planned on a swim in the pool we went by, looked inviting, but we were beat. Breakfast was very good, and they did a... More 

Helpful?
Thank conservtravlr
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear conservtravlr, Thank you for taking the time to review us on TripAdvisor! We thank you for your kind comments, and we are pleased to hear that you enjoyed your time at the Comfort Suites East. Our staff works very hard to exceed the expectations of every guest because providing an exceptional guest experience is what we pride ourselves in.... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 August 2016 via mobile

This property is an easy on/off I40 East heading to Asheville from Knoxville check-in was seamless and the staff was professional and personable. The restroom off the lobby was spic and span. The two queen suite comfortably handled four adults. The room was spotless. There are several good restaurants very close. From fast food to a better Italian spot and... More 

Helpful?
Thank denise678
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear denise678, Thank you for taking the time to review us on TripAdvisor! We are happy to hear that you enjoyed your stay with us. It's our mission to exceed the expectations of every single one of our guests and provide them with an exceptional guest experience. We appreciate your feedback, and we hope to see you again soon! Sincerely,... More 

Charlotte
Level Contributor
120 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 11 August 2016

Stopped in late at night. Room was pretty clean expect for couple of stains in the carpet and what looked like coke spray on bathroom door frame. No noise, good sleep on bed and pillows. Nice towels. Breakfast choices were waffles, eggs, sausage, gravy biscuits and cereal. Toilet ran on occasion. Well rested to drive the mountains.

Helpful?
Thank BW2
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear BW2, Thank you for taking the time to review us on TripAdvisor! We appreciate and value your feedback, and we will use your comments as we strive to continuously improve our services. We are thrilled to hear that you enjoyed your stay, but I will be speaking to the housekeeping staff regarding the issues you encountered. I can assure... More 

Dayton, Ohio
Level Contributor
310 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 28 July 2016

Our usual place in Kodak, TN was full so we decided to try here and were not disappointed. While not as close to Gatlinburgh, the rooms here are very clean, plenty roomy and the continental breakfast was very good with plenty of seating. It cost more then we usually pay, but it was worth it.

Helpful?
Thank stones2125
Lynzi P, General Manager at Comfort Suites East, responded to this review

Dear stones2125, Thank you for taking the time to review us on TripAdvisor! We are delighted to hear that you were not disappointed with your decision to stay with us at the Comfort Suites East. We take great pride in our commitment to service and providing an overall exceptional guest experience. We appreciate your feedback, and we hope to see... More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Comfort Suites East is conveniently located off Interstate 40 exit 398. We are just 2 years old, and all of our rooms are suites. Each room has a seating area with a pull out sofa, a fridge, and a microwave. Voted one of the best restaurants in Knoxville, we are very fortunate to have Puleo's Grille within walking distance. We have been told that our complimentary hot breakfast is one of the best at this exit. We also have an indoor pool for those cold winter days and a fitness center to help relieve stress. We look forward to seeing you soon! ... more   less 

Additional Information about Comfort Suites East

Address: 7230 Region Ln, I 40 exit 398-next to Puleo's Grille, Knoxville, TN 37914-9560
Region: United States > Tennessee > Knoxville
Price Range: ₹ 5,591 - ₹ 9,069 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites East 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Suites East Hotel Knoxville
Comfort Suites Knoxville
East Comfort Suites
Knoxville Comfort Suites
Hotel Style:
#27 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites East staff and other travellers.
1 question
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Daniel Island, South Carolina
over a year ago

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Questions? Get answers from Comfort Suites East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The restaurant beside the motel was a little pricey but there were several fast food places within a mile.”
 of 5 bubbles JudyOGrady, 13 Jan 2016 | Read review
“Hopefully you ot driving long distance and ask about the bed .”
 of 5 bubbles jrego, 13 Dec 2015 | Read review
“Great internet connection.”
 of 5 bubbles toddw841, 23 Sep 2015 | Read review
“get a room away from elevator !”
 of 5 bubbles b0bvick, 29 Aug 2015 | Read review
“I always like the top floor it seems to be a lot quieter.The king suites have more room to me .”
 of 5 bubbles patp869, 13 Aug 2015 | Read review
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