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Hampton Inn & Suites Knoxville - Downtown

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Hampton Inn & Suites Knoxville - Downtown
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806 Reviews from our TripAdvisor Community

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Showing 802: English reviews
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Columbiana, Alabama
Reviewed yesterday NEW

Our stay was for one night and we were in town for a show at the Bijou. I used the e-checkin and received a call a few hours after check-in that the room I selected was being put out of service and would it be ok to assign us to another room. When we arrived the unloading was quick, the...

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Helpful?
Thank Jennifer R
Denver, Colorado
HOTEL’S FAVOURITE REVIEW
Reviewed 14 September 2016

I stayed one night at this hotel located downtown, walking distance to the World's Fair site, the river, Market Square and the University. By walking distance, I mean about 6 blocks to Market Square, about two to the river, and maybe three to the Sunsphere / World's Fair, plus an additional three for University of Tennessee. The location is hard...

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Thank Explorecreate
About Hotel's Favourite Review
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for the excellent review! I am thrilled to see that you were able to enjoy not only your stay, but our beautiful city as well! Please come back and see us if your travels ever bring you this way in the future!

Knoxvilke tennessee
Reviewed 4 days ago NEW

The hotel does nothing poor or on purpose, but it also does not stand out in any way. For only being 10 to 20 dollars cheaper than the larger Hilton in town, it's just not worth it. Breakfast is the best part and only real thing that feels like an experience

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Thank P9521CXanthonyc
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your feedback! We use your feedback in order to fine tune our operations. In the coming months, we will be doing some updates that include new in room desk chairs, new carpet, and new bathroom treatments. We would love for you to come back and see us in order to experience these updates for yourself! Once again,...

Roswell, United States
Reviewed 6 days ago NEW

Avoid 318 and any room above or below it on that end of the building, our room literally came with complementary earplugs which we didn't notice until we were going to bed. The traffic noise and dumpster being emptied at 3AM are AWFUL! Hotel was full so we had no option to move rooms. At checkout my wife brought up...

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Thank Gordon M
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

I am sorry that you did not leave happy. While most hotels in downtown areas are used to having street noise, we try to be proactive by placing earplugs in each room. We would love to have you stay with us again so that we have a second chance at providing you with a great experience! If you do choose...

Atlanta
Reviewed 1 week ago NEWvia mobile

We went to a function in Knoxville for the Saturday and decided to stay one more night and we stayed at Hampton downtown. Room was nice and was close to Market Square which has several different restaurants and shops and if you don't want to walk, Knoxville has a very convenient free trolley (we found out it doesn't run on...

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Helpful?
Thank my89pickup
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your feedback! I have discussed your comments with the staff as it does not reflect the high quality of service we strive to provide. I hope that you will choose to stay with us again so that we have a second opportunity to wow you! If you need help with any future reservations or have any questions,...

Indiana
Reviewed 1 week ago

We stayed here on a Thursday and Friday nights. We enjoyed everything about the hotel. First off the location was great for us. We liked being close to the river. We ate at the restaurants at Volunteer landings and ran on the Neyland Greenway, all within two blocks. We also walked over to World's Fair park. The hotel is also...

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Thank Robin V
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you so much for your kind words and great review! We are happy that you enjoyed your stay and our location! We hope that you will visit us again soon!

Chattanooga, Tennessee
Reviewed 1 week ago

This is a nice smaller reasonably priced hotel right next to UT campus. The staff is friendly and rooms are clean. Complimentary breakfast is nice. I stayed here after my son had emergency surgery in order to drive him from class to class while he was recovering.

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Thank juniortebbins
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you so much for your kind words and great review! We hope to see you again soon!

Atlanta, United States
Reviewed 2 weeks ago via mobile

Picked this hotel due to its proximity to convention center. Only here for 2 nights. 1st night there was crazy noise due to athletes in hotel. Ask at front desk and was moved to suite. Great job by Hampton Inn!!!

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Helpful?
Thank Billy C
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you so much for your kind words and great review! I am sorry to hear that the beginning of your stay was less than great; however, I am thrilled that we were able to make sure that the rest of your stay was an excellent one! Making you happy makes us happy! We hope that you will visit us...

Knoxville, United States
Reviewed 2 weeks ago

The staff at this location make it worth my while to be a little further from my daughter's dorm. They are friendly, helpful and just all around pleasant. They are there if you need them yet not breathing down your neck. The breakfast staff is just the best!

Review collected in partnership with Hampton
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Thank Jennifer B
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your kind words and great review! We pride ourselves on excellent guest service and are glad that you got to experience it for yourself! We would love to have you visit us again the next time you are in Downtown Knoxville!

Melrose Pakr, United States
Reviewed 2 weeks ago

Very excellent lobby, rooms, and facility. Room was clean, bathroom tops and convenient breakfast.....hot/continental. Not cooked to order was only shortfall. Parking lot enclosed was nice and convenient. Parking fee of $ 10/nite was a bit steep.

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Thank terrypG6390MK
Kimberly B, Front Office Manager at Hampton Inn & Suites Knoxville - Downtown, responded to this review

Thank you for your candid feedback. We use your feedback in order to fine tune our operations. We hope that you will visit us again so that we have a second chance at providing you with an excellent stay!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn & Suites Knoxville - Downtown

Address: 618 W Main St, Knoxville, TN 37902-2601
Region: United States > Tennessee > Knoxville
Price Range: ₹ 8,446 - ₹ 13,541 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Knoxville - Downtown 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Hampton Inn And Suites Knoxville - Downtown
Hampton Inn & Suites Knoxville - Downtown Hotel Knoxville
Hampton Inn Knoxville
Hampton Inn Hotel Knoxville
Knoxville Hampton Inn
Hotel Style:
#2 Family Hotel in Knoxville
#2 Romantic Hotel in Knoxville
#6 Business Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Knoxville - Downtown staff and other travellers.
5 questions
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Blairsville, Georgia
Spring Hill, Tennessee
over a year ago
9 months ago
Chattanooga, Tennessee
11 months ago

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Questions? Get answers from Hampton Inn & Suites Knoxville - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise from traffic overwhelming”
 of 5 bubbles 422jazminep, 6 Feb 2017 | Read review
“Rooms facing the parking are quieter.”
 of 5 bubbles ccurlin, 30 Jan 2017 | Read review
“Rooms facing the street did not seem too noisy, would not worry about which side of hotel I was on”
 of 5 bubbles mLIZp, 26 Sep 2016 | Read review
“Odd number rooms face Henley, a very busy street, but also have a better view.”
 of 5 bubbles Explorecreate, 14 Sep 2016 | Read review
“Room 501 is great and spacious!”
 of 5 bubbles Z2770CKmichaell, 12 Sep 2016 | Read review
5 of 5