We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Four Points by Sheraton Knoxville Cumberland House

Save
Traveller (51)
Room & Suite (26)
Dining (4)
Nearby Hotels
See allSee all
Overview
  • Excellent48%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“spg property”(4 reviews)
“worlds fair park”(17 reviews)
“ut campus”(19 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Knoxville Cumberland House
Special Offer: Breakfast for 2 Included
Hotel deals
Nearby Hotels
See allSee all
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (361)
There are newer reviews for Four Points by Sheraton Knoxville Cumberland House
See the most recent reviews
Filter reviews
353 results
Traveller rating
162
132
37
12
10
Traveller type
Time of year
LanguageEnglish
More languages
162
132
37
12
10
Show reviews that mention
All reviewsspg propertyworlds fair parkut campusmarket squareparking feenice hotelwithin walking distanceper dayneyland stadiumconvention centerfront desk staffbusy weekenddowntown areanice roomhotel is locatedlocation was perfectdefinitely stay here again
FilterEnglish
Updating list...
81 - 85 of 353 reviews
Reviewed 23 May 2016 via mobile

In the recent past, my partner and I have enjoyed the value of staying in boutique style hotels because of their excellent value. The Four Points Sheraton Knoxville Cumberland House definitely fits the bill. While parking does cost $10/day, there is free coffee and newespaper...More

2  Thank Dominador L
A TripAdvisor Member
5
Reviewed 22 May 2016 via mobile

This location was perfect for arriving late afternoon and a quick overnight stay en route to Florida. Plenty of great food within walking distance (as long as you're healthy for walking). There's a nice park right across the road from the hotel. Pillows and beds...More

Thank A TripAdvisor Member
Reviewed 18 May 2016

Awful front desk experience. Night shift lady was rude and cranky. Made the whole check in process long and painful. they shouldnt have somebody like that working checking in/out people. She was for sure a no people's person. Just plain rude.More

Thank VenezolanoFLL
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 23 May 2016

I wanted to apologize you had an unsatisfactory check in experience on your recent stay. We pride ourselves in upholding the highest level of customer service and I am disappointed this is not the service you received. I regret that this interaction ultimately put a...More

Reviewed 17 May 2016

Considered several hotels for our 4 night stay, this was the only name brand (Sheraton, Marriott, Hilton) property with rooms available as it was UT Commencement weekend. Parking can be an issue at this hotel when it is full. Rooms are adequate but some amenities...More

Thank Early E
Reviewed 17 May 2016

The hotel is very clean and centrally located, super close to the University of Tennessee, about 30 feet. The people there are really nice and very helpful. I can attest to this because while there the battery in my car died. The people there really...More

1  Thank flowergirl002
View more reviews
Best Value Properties in Knoxville, TN
See allSee all
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 124 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 124 - US$ 231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Knoxville
#22 Romantic Hotel in Knoxville
#23 Business Hotel in Knoxville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (51)
Room & Suite (26)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
brysondamon
17 March 2017|
AnswerShow all 2 answers
Response from Jenny G | Property representative |
There is a possibility for early check in, however with it being UT graduation, we cannot guarantee an early check in will be available.
0
Votes
David V
22 May 2016|
AnswerShow all 4 answers
Response from VenezolanoFLL | Reviewed this property |
I don't think so
1
Vote
Room Tips
"All rooms are quiet"
Read review
"ask for high floor facing downtown"
Read review
"Junior suite has separate living room, two TVs. Rooms on east end overlook the fair site."
Read review
"Rooms on the end have the best view of downtown and the world's fair park"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing