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All reviewsspg propertyworlds fair parkut campusmarket squareparking feenice hotelwithin walking distanceper dayneyland stadiumconvention centerbusy weekendfront desk staffclose to downtowngreat stayhotel is locatedlocation was perfectdefinitely stay here again
Love this place. Located downtown and handy to all amenities is you have a car. The hotel is quiet and the food is great. Good for a business meeting or stopover schedule. Although the food is good the restaurant staff are lacking a bit of...More
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 17 November 2017
Thank you for your recent review of the Four Points by Sheraton Knoxville. We are pleased you enjoyed your stay and the front desk staff. I will of course relay your restaurant experience to the Food and Beverage Director as we pride ourselves on all...More
This hotel is really nice. It’s in a great location, lots of things within walking distance; restaurants, the UT campus and football stadium. It was very clean, the bed was SO comfortable!!! No real complaints, would definitely stay here again!!
Very nice place to stay. We were attending an event at the Knoxville Auditorium and it was a little over a mile away. Our room had a sewer smell and water ran out from under the toilet when flushed but the staff upgraded us to...More
Thank David F
Response from Jenny G, General Manager at Four Points by Sheraton Knoxville Cumberland HouseResponded 13 October 2017
Thank you for your recent review of the Four Points by Sheraton in Knoxville. I am pleased that Karen took care of you and we look forward to having you stay with again should your travels bring you back through Knoxville.
The rooms are nicely decorated and very clean and tidy. I didn't go to the bar or restaurant so can't comment on that. The hotel is well situated with an easy walk to Worlds Fair Park. The lifts are a bit slow but when in...More
Stayed here three nights while visiting the University. Nice big room with comfy beds. A little annoying that there is no counter in the bathroom (shower separate from sink), also no mini fridge. Otherwise, it's quiet, the staff are very welcoming and it is ideally...More