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All reviews spg property worlds fair park ut campus market square parking fee front desk staff corner room hotel restaurant within walking distance nice hotel per day convention center close to downtown busy weekend nice room short drive definitely stay here again
This hotel is amazingly convenient to the university, and is perched on the edge of a beautiful park. In theory, the building and the facilities are quite nice, and I have to say that physically, it was fine. However, the service was definitely lacking this...More
Response from Jennifer G, General Manager at Four Points by Sheraton Knoxville Cumberland House HotelResponded 3 days ago
Thank you for your feedback. We apologize your stay was not up to our standards as we pride ourselves on service and cleanliness. The appropriate departments will be made aware of the disappointments you experienced.
Good location. Friendly & helpful staff nice rooms. Close to everything & easy on/ off highway & near UT. Nice rooms & good place for breakfast downstairs. For dinner you can drive nearby with free parking after 6 . Annoying to pay $10 to park...More
Response from Jennifer G, General Manager at Four Points by Sheraton Knoxville Cumberland House HotelResponded 4 weeks ago
Thank you for your recent review of the Four Points by Sheraton in Knoxville. We appreciate the time you took to express your feedback. We hope you choose to stay with us again should your travels bring you back through Knoxville.
This is my second visit so I should have noticed the room didn’t have a fridge or microwave. I’m not complaining. The room is nice, the restaurant is decent. The staff makes this hotel an excellent choice. Front desk clerks were very courteous even though...More
I bet this is a high traffic location especially on game day weekends. It would be tough to update all the rooms but they need it. It's a convenient spot for work and play. I will keep picking this spot when I need a place...More
Response from Jennifer G, General Manager at Four Points by Sheraton Knoxville Cumberland House HotelResponded 2 weeks ago
Thank you for your recent review of the Four Points by Sheraton. We appreciate your feedback and hope you choose to stay with us again should your travels bring you back through Knoxville.
My daughter and I stayed here for one night only. We checked in late after 4 hours of driving in subpar conditions, and were so excited to just get in our room for the night! Upon entering the room, we were shocked! Keep in mind...More
Response from Jennifer G, General Manager at Four Points by Sheraton Knoxville Cumberland House HotelResponded 3 weeks ago
Thank you for your feedback. We apologize that your experience was subpar on your visit to Knoxville. We take great pride in the cleanliness and upkeep at out property and obviously failed on your visit. We have alerted the appropriate departments.
US$ 107 - US$ 201 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
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NUMBER OF ROOMS
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