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Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr

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Traveller (22)
Room & Suite (20)
Dining (2)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“fire pit”(15 reviews)
“front desk”(40 reviews)
“cinnamon rolls”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
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Offers from Holiday Inn Express Hotel & Suites Knoxville West - Papermill Dr
Special Offer: Book Direct and Save
Hotel deals
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (234)
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234 results
Traveller rating
161
50
14
5
4
Traveller type
Time of year
LanguageEnglish
161
50
14
5
4
Show reviews that mention
All reviewsfire pitfront deskcinnamon rollswhole foodswaffle housesmall indoor poolhot and cold itemsnice bathroomclean roomsbusiness tripking suitevery pleasant stayfitness centercomplimentary breakfastconvenient locationoff the highwaystaff was very friendly
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1 - 5 of 234 reviews
Reviewed 2 weeks ago

I booked a wheelchair accessible room. When we got there it was on the 5th floor a suite. When I asked what happens if there is a fire they said the fire department will come up and get my husband. Right a 400# chair with...More

Thank jbnagy2002
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Knoxville West - Papermill DrResponded yesterday

jbnagy2002, Holiday Inn Express always makes sure all guests are accommodated equally with high safety standards. It disappointments me to see that this wasn't the case during your stay. I've alerted the hotel management about your feedback, as this is definitely a serious matter, for...More

Hotel's Favourite
Reviewed 3 weeks ago via mobile

You can never go wrong with these guys! Solid clean hotels and rooms! Staff pleasant, easy to get to! Feee Parking large rooms and have plenty of facilities, ie laundry, inside heated swimming pool, WiFi, free breaks -perfect

Thank junoself
Reviewed 3 August 2018

My wife and I are looking for a home in Tennessee and had been up and down hills all day looking at property. Needless to say we were exhausted. I am a disabled firefighter injured on the job and being forced to retire so our...More

Thank mwickerd
Reviewed 22 July 2018

We stayed for one night and we enjoyed our stay. Location was the best. We were able to walk to the restaurants and the town square. The room is clean and staff was nice. Parking was underground. The only negative was we were charged for...More

Thank Robert G
Reviewed 15 July 2018 via mobile

Very clean. Breakfast was decent. We went to bed early since we're traveling with a three year old and there was a lot of noise from the busy road out front and another room near us was using the shower and the pipes were very...More

Thank mmp798mp
View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
90
Price range
US$ 115 - US$ 219 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Knoxville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
90
Price range
US$ 115 - US$ 219 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Knoxville
Photos
Traveller (22)
Room & Suite (20)
Dining (2)
Pool & Beach (1)
Nearby
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Nearby AttractionsSee all 299 attractions in Knoxville
Lakeshore Park
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West Town Mall
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Questions & Answers
Ask a question
Jenfurball
12 July 2015|
AnswerShow all 5 answers
Response from Harry T | Reviewed this property |
Yes, but if there isn't, the front desk staff will be happy to provide one.
0
Votes
ktown_19
24 June 2015|
AnswerShow all 4 answers
Response from TNGirlie | Reviewed this property |
No ideal ... Never had a reason to ask. Sorry, I'm sure you could call or look on WebSite
0
Votes
Darkwing5
14 April 2015|
Answer
Response from LaTonya R | Property representative |
No, I am sorry we don't have a restaurant on site. However, there are several restaurants that deliver to our hotel :). We do offer hot breakfast (included in rate). I hope this helps. Feel free to contact us if we can be... More
1
Vote
Room Tips
"Stay higher floors and away from elevators."
Read review
"Get a room on the back side away from the interstate."
Read review
"The front of the hotel faces I-24. My preference is the back of the hotel facing the parking lot. Much more..."
Read review
"Whirlpool Room is great !"
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