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Embassy Suites by Hilton Knoxville West

Traveller (101)
Room & Suite (40)
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Certificate of Excellence
Overview
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9621 Parkside Dr, Knoxville, TN 37922-2202 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Embassy Suites by Hilton Knoxville West
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,103)
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1,101 results
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LanguageEnglish
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Show reviews that mention
All reviews evening reception made to order breakfast managers reception great hotel omelet two room suite complimentary breakfast knoxville west fire pit definitely stay here again rooms are spacious hot tub excellent stay enjoyed my stay staff was very friendly business trip we've stayed
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1 - 5 of 1,101 reviews
Reviewed yesterday via mobile

I’ll admit we’ve not been disappointed by our assumption that all Hilton properties have comfy bed and pillows. We stay at Hilton whenever possible but this was our first time staying at an Embassy Suites in years and unfortunately we observed the same problem we...More

Date of stay: January 2019
Thank Charles F
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded today

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us...More

Hotel's Favourite
Reviewed 26 November 2018

We stayed for four nights (Friday-Tuesday) and had a wonderful stay! This Embassy is one of the nicest Hilton hotels we've ever stayed in. We were in the Knoxville area house hunting and this was a great central location - close to everything. As avid...More

Review collected in partnership with Embassy Suites Hotels
Date of stay: November 2018
Thank fitfamily4
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded 27 November 2018

We are glad you enjoyed staying with us and will look into your room issue. Hopefully your house hunting went well and we will be hosting you again soon whenever you need at little getaway time. Thank you for your good review of our hotel.

Reviewed 4 days ago

We have stayed at the Embassy Suites many times in many different locations, and overall this was a nice hotel, but there was one major issue: When we first checked in my daughter took a sip out of the bathroom glass (the one with the...More

Date of stay: January 2019
Thank GeorgiaTraveler007
Response from TYSKW_GM, General Manager at Embassy Suites by Hilton Knoxville WestResponded 3 days ago

After hearing of your comments, I was stunned. This Hotel simply does not receive comments like this. The Room Attendant who cleaned your room has been suspended pending investigation because of this incident. I have given the Executive Housekeeper a counseling session as well, to...More

Reviewed 1 week ago via mobile

Our company, Senior Market Advisors, booked meeting space at the beginning of October. The level of service we received was amazing, from booking and planning to the onsite service we received day of meeting. Alyssa, the sales and catering manager, was amazing to work with!...More

Date of stay: October 2018
1  Thank ashleymcnurlan
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded 1 week ago

You are very welcome! Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. We are looking forward to hosting you again at the Embassy Suites by Hilton...More

Reviewed 1 week ago

We travel often and have visited many Embassy Suites. The Knoxville West Embassy Suites is the absolute BEST! The check-in is fast, the rooms are clean, the beds are wonderful, the evening reception is super, and the breakfast is outstanding! This Embassy is the ONLY...More

Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2019
1  Thank Road27750018515
Response from KanaHotelGroup, Manager at Embassy Suites by Hilton Knoxville WestResponded 1 week ago

We are glad you feel we are the best! Thank you for your good review and we hope to host you again here at the Embassy Suites by Hilton Knoxville West.

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About
Description
The Embassy Suites Knoxville West is an upscale Knoxville hotel,conveniently nestled in East Tennessee, easilyaccessible from I-40 and I-75. As part of an upscale lifestyle center, the hotel is More minutes away from entertainment, attractions and shopping such as Turkey Creek Shopping Center, West Town Mall, Windsor Square Shopping Center, Market Place Shopping Center and Regal Pinnacle Stadium 18Theater. Downtown Knoxville is just 10 minutes away, along with the University of Tennessee, Knoxville Convention Center, Tennessee Theatre, Bijou Theatre, Neyland Stadium, Thompson Boling Arena, World’s Fair Park, Market Square and Ijams Nature Center. The Knoxville Zoo, the American Museum of Science and Energy, Dollywood and the Great Smoky Mountains National Park are each just a short drive away. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair Access
Beachfront
Spa
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
140
Price range
US$ 153 - US$ 217 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Knoxville
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Number of rooms
140
Price range
US$ 153 - US$ 217 (Based on Average Rates for a Standard Room)
Location
United States > Tennessee > Knoxville
Photos
Traveller (101)
Room & Suite (40)
Dining (11)
Pool & Beach (3)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
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Questions & Answers
Ask a question
coberg
8 January 2019|
AnswerShow all 5 answers
Response from donethkm | Reviewed this property |
I think 10pm or 11pm, but not 100% sure.
0
Votes
michael e
9 May 2017|
Answer
Response from TYSKW_GM | Property representative |
We would be happy to help with this. Please email to derek.mcelroy @ hilton . com with your name, confirmation number, date of arrival and vehicle information, like make/model, license plate. Thank you for choosing the... More
0
Votes
michael e
9 May 2017|
AnswerShow all 2 answers
Response from Michael L | Reviewed this property |
I would check with the hotel but if you are asking if it would be safe I would say yes
0
Votes
Room Tips
"all options are good"
melissafZ321ST
9 Sep 2018
Read review
"Don't get Premium."
heatherwU5392NG
6 Sep 2018
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"3rd Floor."
Road766211
27 Aug 2018
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"Stop in and enjoy!"
A7699JYdonm
10 Aug 2018
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