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Hilton Garden Inn Knoxville/University

Traveller (62)
Room & Suite (19)
Dining (4)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Tucked away in the center of Knoxville's downtown on historic Cumberland Avenue near campus, is the newly opened Hilton Garden Inn University. Featuring 24-hour valet parking, complimentary business services and internet services, we offer travelers the convenience of a full-service restaurant and bar (including outdoor seating with firepit), indoor meeting space, conversatory off the main lobby and 24-hour Pavilion Pantry. Come and see for yourself what everyone in Knoxville is talking about! We are proud to be the 2014 winner of Excellence from TripAdvisor!!
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Property amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Self-Serve Laundry
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
Location
Full view
82Good for walkers
Grade: 82 out of 100
55Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Reviews & more
946Reviews
99Photos
4Q+A
81Room tips
Traveller rating
  • 604
  • 188
  • 76
  • 46
  • 33
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
A few friends and I were visiting some friends from the university and we stopped in to get out of the rain and have a drink while we waited. The bartender Rick was a blast. He was very attentive and a hoot at the same time. I couldn't think of the name of my favorite drink
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Hotel's Favourite
My husband and I have stayed at this hotel a number of times when we go to a UT football game. The location can't be beat (but that's not what this review is about). The staff is what makes a stay here so special, and we have found that to be the case every year. We needed
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Response from MarcedesL1, General Manager at Hilton Garden Inn Knoxville/University
Responded 19 Nov 2018
Thank you for your comments regarding your stay at the Hilton Garden Inn Knoxville / University. As service is the only product that we sell, creating rewarding experiences for our guests is why comments of this kind are a "must share" with the management personnel and team. Your continued satisfaction and trust in Hilton Garden Inn is very important to us. We appreciate the opportunity to serve you, and I would like to invite you to stay at our property again in the future.
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Rick the bar tender is the best. Super kind, full of stories and experiences, hilarious. Ten out of ten would recommend this hotel strictly for Rick. Quick serivce, pleasant company, and great good. Truly enjoyed my experience.
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I stayed here several times over a period of a few weeks. It is a super nice hotel, with great amenities. Staff are exceptionally nice and the rooms are clean and spacious. It was pretty quiet compared to other hotels I have stayed at. If I had a complaint about this hotel, is
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Katy is polite, kind, informative, and goes “the extra mile”. She took extra time to even accommodate my needs for the following morning since I was leaving before 6am. I felt “cared for” and at home!
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All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Stained Carpet
Food & drink station.
Walking in.
Nice amenities.
Good water pressure.
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Is it pet friendly
The hotel is only service animal friendly
0 votes
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Are there restaurants within walking distance from your hotel
Yes there are plenty of restaurants within walking distance from the hotel. We have a list of restaurants at the desk for your convenience.
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Unfortunately no. The shuttle only goes 3 miles radius of the hotel. There are taxi's and Uber available at the airport along with car rental desks.
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Hello! You won't be able to see the fireworks from our location very well. It is so much better to walk to the river area and experience the fireworks from there. Unfortunately, the City won't allow vehicles close to the festivities at all so therefore, we will be running our shuttle consistently from the hotel to the parking lot area of Church Street United Methodist Church on Henley Street. Our shuttle will run for limited hours for hotel guests only. Thanks for asking, we hope to see you soon.
1 vote
"All rooms are great."
"Very comfortable rooms. You don't want to leave."
"X06 are beside the elevator. Even numbers view a parking lot, AC fans and a small view of the campus."
"Rooms on the back side, facing campus, might be a bit quieter than rooms facing Cumberland Ave."
"Eat downstairs and talk to Bar to find places to visit."
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PRICE RANGE
US$ 123 - US$ 239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn campus hotel knoxvilledays inn knoxvilleknoxville days inn
LOCATION
United StatesTennesseeKnoxville
NUMBER OF ROOMS
112
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