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MainStay Suites Knoxville

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MainStay Suites Knoxville
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318 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Knoxville
See the most recent reviews
Showing 316: English reviews
Richmond, Indiana, Usa
Reviewed 6 December 2016

I stayed in a king room with a separate living area and it was great. Very spacious, full-size refrigerator and lots more. Although the carpeting looks a bit old, the room itself was fine. Great bedding on aBreakfast is a bit sub-par compared to other hotel stays. The staff is super friendly and that makes up for the poor breakfast.

Thank Jill B
Reviewed 5 December 2016

The room we received did seem a bit dated but you can tell the hotel does its best to keep the conditions nice for the guest. We were able to secure a room big enough for our family and if you ask you can get the rooms with fridge and two burners which saves a ton of $$ when its...

Thank Mishi M
Reviewed 28 November 2016

The service was easy check in and the room as clean, comfortable, and spacious. The location is right off the highway and convenient for travelers. We plan on stopping here again on our commute to family in TN!

Thank Deb D
Salem, OR
Reviewed 27 November 2016

Everything was great. Nice staff, clean room free WiFi, Free Breakfast. Right next door to Cracker Barrel, our favorite place to eat . It was a little off of the beaten path but the price was right so I booked it.

Thank koalaengineer
Reviewed 23 November 2016 via mobile

Very nice room. Great staff members. Helpful and very friendly. Clean bathroom. Clean balcony. Comfy bed and pillows. Hot breakfast was nice. We loved the kitchen in our suite. Very great experience. We will be back

Thank Becca T
Irondale, Alabama
Reviewed 20 November 2016

The suite was spacious, but a bit tired. Paint was worn and needed to be touched up. The hot water was not present until it had been run for over 15 minutes. When my wife called about it, the manager said that we had a corner room and it just took longer to get there. I have never had that...

1Thank Greg W
Reviewed 18 November 2016

I love having a kitchen, bottom line for me. It is a bit older and parts are smoking, I think. The fitness center is good. It was very convenient for my work this week. WiFi was good. The AC was quiet and worked very well.

Thank 891joannac
Knoxville, Tennessee
Reviewed 18 November 2016

I love this hotel. I just needed a nice comfortable place to lay down and get some good peaceful sleep and I found it here. All the employees are well trained very nice and helpful. The bed was very comfortable and the pillows were the Best

Thank knxallen39
Lexington, Kentucky
Reviewed 29 October 2016

I have stayed here twice this month and both times were great with no problems, very clean rooms with comfortable beds with plenty of restaurants very close by and the best part is the price. I would not hesitate to stay here again

Thank AKyguy
Highland Park, Michigan
Reviewed 25 October 2016

Everything was fine. Great breakfast and lots of places to eat close by. Was visiting Knoxville for our homecoming at Knoxville College. Me and my wife had a great time and we enjoyed our stay at the hotel.

Thank romiepinkett
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey. Your feedback is very important to us. We appreciate you staying with us and hope to see you soon.

86 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 

Additional Information about MainStay Suites Knoxville

Address: 144 Merchant Dr, Knoxville, TN 37912-3501
Region: United States > Tennessee > Knoxville
Price Range: ₹ 5,020 - ₹ 8,018 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#25 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Knoxville staff and other travellers.
3 questions
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Clearfield, Kentucky
West Palm Beach, Florida
over a year ago

See all questions (3)

Questions? Get answers from MainStay Suites Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay out of an remodeling that may be occurring. THey must be close to done, but check.”
 of 5 bubbles oldchannel, 2 Mar 2017 | Read review
“Just tell them what you need either by calling ahead or at check-in, and they will do whatever it takes to provide it.”
  • Our new pup, Mitzi, spent her first night at Mainstay Suites Merchant Drive.
 of 5 bubbles Teriwinkle, 7 Feb 2017 | Read review
“I like it - I think you will, too.”
 of 5 bubbles 760lloydw, 21 Jan 2017 | Read review
“Only had one room, no way of knowing.”
 of 5 bubbles sales351, 20 Dec 2016 | Read review
“East side rooms are away from I-75. There are rooms with balconies if you like to be able to open a door/window.”
 of 5 bubbles kellyv780, 13 Dec 2016 | Read review
5 of 5