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MainStay Suites Knoxville

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MainStay Suites Knoxville
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318 Reviews from our TripAdvisor Community

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There are newer reviews for MainStay Suites Knoxville
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Showing 316: English reviews
Hilham, Tennessee
Reviewed 3 February 2017

We stay in Knoxville often to visit our son at UT. I was a little hesitant at first because we got a great rate for the room. When we arrived the staff was friendly and helpful. The room was clean, smelled fresh and had added amenities. It doesn't have daily cleaning, but the staff was very helpful with fresh towels...

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Helpful?
Thank Lakaca
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for completing our online survey. Your kind word will be shared with all of our staff and we look forward to see you soon. Have a great day!

Lithonia, Georgia
Reviewed 31 January 2017

The stay experience at Mainstay in Knoxville was very nice., no complaints at all. the room was very comfortable, the breakfast was good and the customer service was really accomodating. Location right by the interstate was good and having hooters right in front of it was a plus.

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Thank chyoung13
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey your feedback is very important to us. We are so glad that your enjoyed your stay and hope to see you again in the near future. Thank you again, Management

Windsor, Ontario
Reviewed 31 January 2017

It was right along our travel route. It's in an area with plenty of restaurants. It was clean & affordable. We made note of it & would go definitely go back. We just needed a good night's sleep before continuing driving a long way.

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Helpful?
Thank pattyb848
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you do much for completing our online survey. Your feedback is very important to us and I will be sharing with the rest of my staff. We hope to see you again and thank you for choosing Mainstay Suites, Knoxville Kim Allen

Reviewed 21 January 2017

Nice property - excellent staff .. very clean .. quiet .. nice breakfast presentation. Great location - excellent access to I-40 and good restaurants. I've stayed there 4 or 5 times - always a good experience.

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Thank Lloyd W
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey, Your feedback is very important to us. i will be sure to pass your kind comments on to our staff. Again Thank you and we hope to see you again in the future. Kim Allen

Knoxville, Tennessee
Reviewed 17 January 2017

The staff here was very nice! The room was comfortable enough for one person, and the price was reasonable. I believe this hotel is relatively new, having been completely renovated from a previous building. I was very pleased that they had smoking rooms available. All in all though, it was a nice stay.

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Helpful?
Thank Shawn K
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you so much for taking your time to complete our online survey. Your positive feedback will be shared with all of our staff team. We so look forward to having you stay with us again in the future. Have a pleasant day. Kim Allen

Reviewed 7 January 2017 via mobile

Nice property great location. Cracker Barrel, Hooters, Starbucks right next door. Easy access off freeway, room to park an RV. Room was well maintained and stocked. Looks newly remodeled in the living/kitchen/sleeping area. Bathroom had plenty soft towels but was a little rough. Looks like they started to remodel bath but didn't finish. Kitchen has full size fridge, coffee pot,...

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Thank Driverjoe
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you so much for taking the time to complete our online survey. Your kind feedback is very important to us and I will be sharing with our hotel staff. We do look forward to having you stay with us in the future. Again Thank you and have a great day. Kim Allen

Virginia Beach, Virginia
Reviewed 29 December 2016

My husband and I visited TN for Christmas and stayed here for 4 nights. Room was spacious and the mattress was comfy. The reason for the four stars is due to housekeeping and breakfast. You have to take out your own trash and go to the lobby to ask for towels (unless you stay for a whole week) as the...

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Thank ILoveGoT
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time out to complete our online survey. In reference to our housekeeping policy, Being an extended stay facility, most of our guest are long term corporate residence and we do try to create a home away from home atmosphere. Therefore housekeeping is not offered everyday to guest who stay longer then 1 night, But if...

Atlanta, Georgia
Reviewed 20 December 2016

Good value. Convenient & friendly personal. Comfortable room, friendly staff and very close to my job site. Only negative was the cold coffee on Sunday morning. Woull stay again next time I am in the knoxville area.

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Thank sales351
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking your time to complete our online survey. Your feedback is very important to us and I will be sharing with my staff. Thank you for choosing MainStay Suites, Knoxville and I look forward to seeing you in the future.

Asheville, North Carolina
Reviewed 13 December 2016

We chose the MainStay Suites for 3 reasons. 1) It had kitchenettes and decent size rooms. 2) It was close to restaurants and not too far from campus. 3) It was priced appropriately. We were greeted by a friendly lady who checked us in. The hotel and our room were clean. The breakfast options were great, something for everyone's liking....

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Thank Kelly V
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey. It is always a pleasure to receive positive feedback. I will be sharing your comments to our staff and hope to see you again when you are in the Knoxville, TN area. Thank you and have a good day,

Green Bay, Wisconsin
Reviewed 10 December 2016

Good spot to rest and find something to eat. The room was spacious. The hot breakfast was not special, but got me off to a good start of the day. The evening desk attendant was very helpful, as I had trouble with the Choice Hotels website.

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Thank Judy J
MainstaySuitesTN565, Manager at MainStay Suites Knoxville, responded to this review

Thank you for taking the time to complete our online survey. Your feedback is very important to us and we will use it to provide an enjoyable experience for all of our guest. I will also past your comment on the our front desk associate who took the time to help you with the Choice Hotels website. Thank you,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The MainStay Suites extended stay hotel is the perfect place to stay during your next visit to East Tennessee make us your home away from home. Our countless amenities and courteous staff are sure to please. All rooms feature Fully equipped kitchens and 32" LCD televisions. Our property features an onsite Laundry facility, 24 hour fitness center and business center. Free parking, Wi-Fi and hot breakfast provided each morning. We pride our self on providing a memorable stay in a favorable way at the Mainstay Suites Knoxville. Our 86 room extended stay hotel is conveniently located 4 miles north of downtown Knoxville, the Knoxville Convention center and the University of Tennessee, also located directly off Interstate 75. Many corporate offices are located within minutes of our property including Sysco, Regal entertainment group, Kimberly-Clark, Pilot flying J, TVA and Y-12. ... more   less 

Additional Information about MainStay Suites Knoxville

Address: 144 Merchant Dr, Knoxville, TN 37912-3501
Region: United States > Tennessee > Knoxville
Price Range: ₹ 4,845 - ₹ 7,922 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Knoxville 2.5*
Number of rooms: 86
Reservation Options:
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Hotel Style:
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#25 Family Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Knoxville staff and other travellers.
3 questions
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Clearfield, Kentucky
West Palm Beach, Florida
over a year ago

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Questions? Get answers from MainStay Suites Knoxville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay out of an remodeling that may be occurring. THey must be close to done, but check.”
 of 5 bubbles oldchannel, 2 Mar 2017 | Read review
“Just tell them what you need either by calling ahead or at check-in, and they will do whatever it takes to provide it.”
  • Our new pup, Mitzi, spent her first night at Mainstay Suites Merchant Drive.
 of 5 bubbles Teriwinkle, 7 Feb 2017 | Read review
“I like it - I think you will, too.”
 of 5 bubbles 760lloydw, 21 Jan 2017 | Read review
“Only had one room, no way of knowing.”
 of 5 bubbles sales351, 20 Dec 2016 | Read review
“East side rooms are away from I-75. There are rooms with balconies if you like to be able to open a door/window.”
 of 5 bubbles kellyv780, 13 Dec 2016 | Read review
5 of 5