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MainStay Suites

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Traveller (51)
Room & Suite (45)
Dining (4)
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Overview
  • Excellent51%
  • Very good31%
  • Average12%
  • Poor2%
  • Terrible4%
Travellers talk about
“front desk”(51 reviews)
“cracker barrel”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (406)
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Traveller rating
196
128
50
12
18
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Time of year
LanguageEnglish
196
128
50
12
18
Show reviews that mention
All reviewsfull size refrigeratorfront deskcracker barrelroom was cleanmerchants driveice makeryogurtgreat place to staychoice hotelsbiscuitsstaff was friendlyshort drivewould stay here againfootball gamecontinental breakfastgreat roombooked this hotel
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11 - 15 of 404 reviews
Reviewed 22 February 2018

The first night of our was not the best. The good... The bed was comfortable & there was plenty of fluffy pillows. The bad... Our room had a musty smell & the carpet was so dirty that we had to leave our shoes on. The...More

Thank FNAS76
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded 11 April 2018

Thank you for completing the online survey. Your feedback is very important to us. We have spoken with our housekeeping staff and our maintenance staff to make sure these issues do not happen again. Again thank you for your feedback and we hope to see...More

Reviewed 14 February 2018

....I got a beautiful suite upon arrival. Everything about the room was pleasing. It was quiet and just around the corver from main lobby. Mattress was very comfortable and amenities were great. Nice personnel

Thank Marilyn F
Reviewed 16 January 2018

The receptionist who helped reserve our 6 rooms was very nice and helpful. Turns out to have been a very pleasant experience. We stayed as a group at another hotel in knoxville, 7 minutes from here last year. But was not as well kept up...More

Thank annabella1965
Reviewed 15 January 2018

Hotel was easily accessible from the highway and the room was clean and comfortable. The hotel was peaceful. The breakfast selection could be larger, but was good. This was overnight stay to attend a family funeral, so it was a short visit.

Thank sparklewithrobin
Reviewed 9 January 2018

I have stayed at this hotel many times and enjoyed it but the last couple of times I have noticed that it is becoming 'tired'. The microwave in our room did not work and the ice machine on the floor did not work. Time for...More

Thank 1950Gina
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 90 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#23 Family Hotel in Knoxville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$ 90 - US$ 148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Knoxville
#21 Romantic Hotel in Knoxville
#23 Family Hotel in Knoxville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (51)
Room & Suite (45)
Dining (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Dadams087
29 July 2017|
AnswerShow all 3 answers
Response from MainstaySuitesTN565 | Property representative |
Our checkout time is at 12:00 PM
0
Votes
jillsb201
9 September 2015|
Answer
Response from MainstaySuitesTN565 | Property representative |
Ranges from day to day depending on our occupancy. But a rough rang is between 79-139 dollars depending on room type and legth of stay.
0
Votes
Richard S
8 September 2015|
AnswerShow all 6 answers
Response from MainstaySuitesTN565 | Property representative |
Yes, $15 per day up to $75. That is our maximum amount charged per pet. Also, 25lbs is our pet weight limit.
0
Votes
Room Tips
"Rooms were great loved the balcony."
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"Bring a mint."
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"Very clean"
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"Get a room not facing the freeway if you want quiet."
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