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All reviewsfull size refrigeratorfront deskcracker barrelroom was cleanmerchants driveice makeryogurtgreat place to staychoice hotelsbiscuitsstaff was friendlyshort drivewould stay here againfootball gamecontinental breakfastgreat roombooked this hotel
The first night of our was not the best. The good... The bed was comfortable & there was plenty of fluffy pillows. The bad... Our room had a musty smell & the carpet was so dirty that we had to leave our shoes on. The...More
Response from MainstaySuitesTN565, Manager at MainStay SuitesResponded 11 April 2018
Thank you for completing the online survey. Your feedback is very important to us. We have spoken with our housekeeping staff and our maintenance staff to make sure these issues do not happen again.
Again thank you for your feedback and we hope to see...More
....I got a beautiful suite upon arrival. Everything about the room was pleasing. It was quiet and just around the corver from main lobby. Mattress was very comfortable and amenities were great. Nice personnel
The receptionist who helped reserve our 6 rooms was very nice and helpful. Turns out to have been a very pleasant experience. We stayed as a group at another hotel in knoxville, 7 minutes from here last year. But was not as well kept up...More
Hotel was easily accessible from the highway and the room was clean and comfortable. The hotel was peaceful. The breakfast selection could be larger, but was good. This was overnight stay to attend a family funeral, so it was a short visit.
I have stayed at this hotel many times and enjoyed it but the last couple of times I have noticed that it is becoming 'tired'. The microwave in our room did not work and the ice machine on the floor did not work. Time for...More