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Holiday Inn Express Knoxville Strawberry Plains

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Holiday Inn Express Knoxville Strawberry Plains
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219 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Knoxville Strawberry Plains
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Showing 219: English reviews
Valrico
Reviewed 16 September 2013

We have stayed here 3 times now. We travel with a pet and are smokers so we need a place to stay that has a reasonable proximity to the interstate, and will accommodate travelers with our specific needs. While this always seemed to be an expensive property for the quality of the facilities (it cost us less at the Crown...

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Helpful?
Thank Kim W
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

I appreciate the review of your recent stay at our hotel. I understand that you were disappointed and that we came short of delivering what you are accustomed to expect from us. I truly apologize if this was the case and I can assure you We do everything we can to ensure our guests enjoy our hotel. With that said,...

chicago
Reviewed 29 August 2013

The Knoxville HIE has the same good standards as expected from a HIE. There was good parking for our truck pulling a trailer and it was easy on and off the interstate. The room was clean and comfortable. Some of the hot breakfast foods had been sitting to long and were not tasty. Overall, a good choice.

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Helpful?
Thank cltutell
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for saying we have a good location and easy parking for your trailer here at the Holiday Inn Express Knoxville Strawberry Plains. We hope you will be able to come stay with us again in the near future. Your review and business are greatly appreciated.

Houston, Texas
Reviewed 29 August 2013

We reserved this hotel based on good reviews and were not disappointed. After driving 15 hours with another 5 expected the following day, its location near the freeway was convenient (but quiet), and we were pleased to have been greeted warmly by two gentlemen at the front desk who checked us in quickly. Our room had two comfortable queen beds...

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Helpful?
Thank UTUVaMom
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thanks for taking the time to write a review about your recent stay at our hotel. I’m happy to read from your review that you enjoyed your stay at our hotel the Holiday Inn Express Knoxville Strawberry Plains. I was especially glad to read that you has a speedy and efficient check-in. Our main concern is for all our guests...

Anderson, Indiana
Reviewed 17 August 2013

When traveling south, we have to make a stop along the way. This trip we chose the Holiday Inn Express at 730 Rufus Graham Road , Strawberry Plains, Knoxville TN. We have stayed at HIE before, but have never stayed at one as nice as this. The room was spacious and the air conditioner was far enough away from the...

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Thank PhilT832
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

I am happy to read that you think our hotel the Holiday Inn Express Knoxville Strawberry Plains is the best HIE you have ever stayed in. Thank you for your business and for such a nice review.

Vicksburg, MS
Reviewed 8 July 2013

We regularly stop at this hotel when traveling to see family on the East Coast. The staff is always friendly and helpful, the property is clean and well maintained and beds are comfortable. Hotel is easy to get to from the interstate and pet friendly. This is an above average Holiday Inn Express !! I highly recommend this hotel if...

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Thank Robert04
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you for your statement “Above average HIE .. and pet friendly”. We are delighted to know you had a wonderful time here at the Holiday Inn Express Knoxville Strawberry Plains and hope to see you again when travel plans permit!

Indianapolis
Reviewed 5 July 2013

We had a great stay at this hotel. Every staff member we encountered was pleasant and friendly. The rooms were spacious and clean. Bathroom offered plenty of amenities! Several restaurant choices in the area which made this an ideal stopping spot for us. Business center computer that printed was down but front desk let me print my Groupon from the...

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Helpful?
Thank IndyGirl23
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

 Thank you for the kind words regarding our staff here at the Holiday Inn Express Knoxville Strawberry Plains. We pride ourselves in being service professionals! We look forward to the next time you are able to stay with us.

Reviewed 2 July 2013

The rooms were Great just like they should be at a Holiday Inn Express. Thought it was a little pricey especially checking in after 10:00pm .. No discount!! The staff was not friendly ... Would not stay here again.

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Thank TNGirlie
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We’re always working to improve our product and services and we appreciate you taking the time to share your experiences. There is no excuse for the housekeeping issues that occurred during your stay. We have been working with our staff to ensure these matters are corrected. Thank you for the distinct service you have provided us by sharing your thoughts.

Lowell, Massachusetts
Reviewed 22 June 2013

We called ahead while on the road to make a reservation for that evening, figuring an HIE would be "fine" (and also because it was dog-friendly!!). The hotel was easy to find, service was great, and the beds were incredibly comfy. We were expecting a very basic hotel and instead got more than we expected - everything was clean and...

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Helpful?
Thank 907Anonymous
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

It is great to read you were happy with our pet friendly hotel the Holiday Inn Express Knoxville Strawberry Plains. I was especially glad to read that you has a speedy and efficient check-in. Our main concern is for all our guests to have a welcoming stay and I am thrilled that we were able to make your stay enjoyable....

Clarksville, Tennessee
Reviewed 20 April 2013

We visit Knoxville regularly and stay at the Strawberry Plains exit almost always. We usually stay at the wonderful Hampton Inn but a last minute trip found the Hampton sold out. We defaulted to the HIE but won't make that mistake again. First, our reservation rate was $3 less than the rate we saw at check in. Not a big...

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Helpful?
2Thank Randy K
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

Thank you so much for your recent review. We always appreciate hearing from our guests - including when comments help identify ways we can improve. I understand that there were some issues that inconvenienced you. . The problems you mentioned were brought to the attention of our housekeeping department and have been addressed. While the lack of service you experienced...

Jonesboro, AR
Reviewed 24 March 2013

We stayed here on a long drive across the country. We arrived at 2AM and staff was very friendly and helpful. Check-in was quick and easy. Rooms were clean. Breakfast was typical Holiday Inn food but my grandson loved the pancake machine and ate two so they must have been good. We requested second floor rooms and I am glad...

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Helpful?
Thank YankeeLynn
KanaHotelGroup, Manager at Holiday Inn Express Knoxville Strawberry Plains, responded to this review

We hope you enjoyed your drive across country and it is good to hear you enjoyed your stay here with us at the Holiday Inn Express Knoxville Strawberry Plains. Thank you for such a nice review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express-Knoxville East, Strawberry Plains.The perfect blend of friendly meets functional and corporate meets comfort at this Knoxville hotel.Whether you need to be near the University of TN for every Volunteer Football game; in the Great Smoky Mountains for hiking, biking and a trip to Dollywood; or near the Forks of the River Industrial Park for a busy work week; the Holiday Inn Express-Knoxville East will keep you close and convenient without being in the crowded city. Our location off I-40, Exit 398, will also give you easy access to all the attractions in Gatlinburg, the car shows in Pigeon Forge, and give you a direct route to all the Nascar races in Bristol that you can handle.We know you will 'Stay Smart' while using our 24 hour fitness center and the heated, indoor pool. You may also choose to relax with a cinnamon roll, omlet, & bacon in our comfy hospitality room for our 'Stay Smart Express Breakfast', or catch up on some work in our 24 hour business center with our FREE wired & wireless HSIA. The Holiday Inn Express-Knoxville East also offers fine dining nearby at the Outback Steakhouse, Puleo's Grille & Ruby Tuesday's. Remember, your pet is also welcome at our Knoxville hotel.This Knoxville hotel has the best to offer for location, comfort, and convenience for your business, family, & fun all year long. ... more   less 

Additional Information about Holiday Inn Express Knoxville Strawberry Plains

Address: 730 Rufus Graham Road, Knoxville, TN 37924
Region: United States > Tennessee > Knoxville
Price Range: ₹ 7,162 - ₹ 9,890 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Knoxville Strawberry Plains 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Holiday Inn Express Knoxville Strawberry Plains Hotel Knoxville
Knoxville Holiday Inn Express
Hotel Style:
#17 Family Hotel in Knoxville
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Questions & Answers

Questions? Get answers from Holiday Inn Express Knoxville Strawberry Plains staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the back side away from the road to avoid the noise from the road traffic.”
 of 5 bubbles ETSUalum, 15 Jan 2017 | Read review
“2nd floor and up. First floor was loud.”
 of 5 bubbles ATravelGirl2013, 24 Oct 2016 | Read review
“Like being able to open windows!”
 of 5 bubbles NathanS195, 1 Jul 2016 | Read review
“A lot of hotels at that exit, try another one.”
 of 5 bubbles 741dixieb, 23 Apr 2016 | Read review
“Every room we have stayed in seems to be of a high quality. We always request a higher floor away from any elevators and ice machines.”
 of 5 bubbles JamesTheDG, 5 Apr 2016 | Read review
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