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Fairfield Inn & Suites Knoxville/East

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Fairfield Inn & Suites Knoxville\/East
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225 Reviews from our TripAdvisor Community

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Showing 224: English reviews
charlotte nc
Reviewed 2 days ago NEW

These guys are in the midst of some much needed renovations so hopefully on the other side it will be better. It does need it as it currently doesn't meet the standards of a Marriott property. A/C in my room sound like a rhino banging around in a storage container. Bed has seen better days for sure and the overall...

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Helpful?
Thank travelingbart
Lantana, Florida
Reviewed 2 days ago NEW

Our room with a sofa bed was just the right size for relaxing. The hotel is set back from the freeway so the noise level wasn't a factor. Restaurants are handy. We were in and out as we were vising family nearby. The staff was helpful, answering our questions. Room was clean. Breakfast had a nice variety. And Cracker Barrel...

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Helpful?
Thank PhyllisD59
Green Bay, Wisconsin
Reviewed 6 days ago NEW

Front desk most helpful with dinner dining options. Easy access on/off highway. Breakfast plentiful and kept full and fresh until closing time. Breakfast attendents were watchful in keeping breakfast area clean and with fresh hot food even with just a 10 minute time until breakfast is over. That is very important and appreciated. I know sometimes owners want it to...

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Helpful?
Thank NJR3
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

Thank you for all of your compliments. We are glad to hear you were pleased with your visit. We hope you will stay with us in the future if you have the chance. Have a wonderful day and thank you for staying at our location!

Reviewed 2 weeks ago via mobile

This hotel was very clean and very friendly. Breakfast is available in the mornings from 6-9 am. Check out was at 1200 noon. No valet parking available! You can make reservations for coming back at time of check if available. Front desk person was very knowledgeable and informative!

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Helpful?
Thank Roberto C
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. We hope you enjoyed your visit. Have a wonderful day.

Collierville, Tennessee
Reviewed 3 weeks ago

This Fairfield Inn was very clean, and had super comfy beds with lots of pillows. We drove for 12 hours, so a comfortable bed was a MUST! We're Marriott members & often stay in Fairfield Inns while traveling. The rooms were in great condition & also very clean.

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Helpful?
Thank thompson615
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We are glad to hear you were pleased with your recent visit. We appreciate your feedback and we hope you will have the chance to visit our location in the future. Have a good day.

Atlanta, Georgia
Reviewed 2 January 2017

We stayed here using points for a Dollywood visit in Dec 2016. Good hotel looks like it is being renovated. Staff was very nice and rooms were clean. This is a good location that is only 20 minutes from Dollywood. Less expensive and less crowded too.

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Helpful?
Thank ernestokarina
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

Thank you for your compliments. We appreciate you staying at our location. Have a good day.

De Pere
Reviewed 2 January 2017

Nice hotel for a 2 night stay. We came to see Dollywood and did not want to pay 200 to 500 a night for a room in Pigeon Forge so we found this hotel. Its within a 30 minute drive at a great price. Clean rooms and a nice hotel. Floor 2 was undergoing renovation but it did not affect...

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Helpful?
Thank dianebJ5342AM
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. Thank you for staying at our location. We are glad to hear you enjoyed your visit. We hope you have the chance to visit in the future. Have a wonderful day.

Charlotte, North Carolina
Reviewed 11 December 2016

I frequent this Fairfield as often as I visit the area. They have never let me down when it comes to friendliness and service. The accommodations were right on point, while the rooms were fresh and quiet. Thanks Fairfield Inn!!!

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Helpful?
Thank moodyj39
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your loyalty. Thank you for your compliments. We are glad to hear you enjoyed your visit this time as well and we look forward to seeing you in the future. We hope you have happy Holidays.

Reviewed 4 December 2016 via mobile

Stayed here while heading to Pigeon Forge area. Hotel staff was friendly on check in and out days. Room was clean and beds were fine. Breakfast was ok, husband loved the turkey sausage. Omelet was a bit dry but there was other things to choose from. Would stay here again. WiFi worked just fine too.

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Helpful?
Thank jweith
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We appreciate your feedback. Thank you for your compliments. We hope you have a chance to visit in the future. Have a wonderful day.

Pennsylvania, USA
Reviewed 29 November 2016

This was an average hotel, nothing special about it. Staff was friendly but room was small and not well designed. Small t.v.,fridge on the floor, coffeemaker in the bathroom. Bed was o.h. Also, the decor (color schemes) were a bit gaudy, not rsetful or inviting. Standard hotel breakfast.

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Helpful?
Thank TropicalLover
Haven G, General Manager at Fairfield Inn & Suites Knoxville/East, responded to this review

We apologize for any inconvenience during your recent visit. We are currently renovating the entire hotel. The color scheme is changing throughout the building. The breakfast was just updated with a rotation on the pork options throughout the week and scrambled eggs, omelets, and turkey sausage offered daily. Thank you for your feedback. We hope you have a wonderful day.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn & Suites Knoxville/East

Address: 1551 Cracker Barrel Ln, Knoxville, TN 37914-9544
Region: United States > Tennessee > Knoxville
Price Range: ₹ 6,250 - ₹ 10,821 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Knoxville/East 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Fairfield Inn Knoxville East Hotel Knoxville
Fairfield Knoxville
Knoxville Fairfield Inn
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Knoxville/East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor. Elevators are very slow.”
 of 5 bubbles travelingbart, 17 Feb 2017 | Read review
“Locations near front entrance or additional door locations is helpful”
 of 5 bubbles NJR3, 13 Feb 2017 | Read review
“The ground floor was quiet, convenient and pleasant”
 of 5 bubbles ChurchKat, 29 Jun 2016 | Read review
“Don't stay here!”
 of 5 bubbles Weselberg96, 26 Oct 2015 | Read review
“Choose a lower level room on the back side of the hotel to get less noise from I-40.”
 of 5 bubbles 383trentj, 22 Sep 2015 | Read review
5 of 5