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Quality Inn Merchants Drive

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Traveller (38)
Room & Suite (45)
Dining (13)
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Overview
  • Excellent26%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible9%
Travellers talk about
“sausage gravy”(3 reviews)
“room was clean”(13 reviews)
“stay there again”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Pets Allowed
2 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (214)
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211 results
Traveller rating
56
77
37
21
20
Traveller type
Time of year
LanguageEnglish
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56
77
37
21
20
Show reviews that mention
All reviewssausage gravyroom was cleanstay there againstaff was friendlyfree breakfastdesk clerkmicrowavepetfi
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1 - 5 of 211 reviews
Reviewed 1 week ago

Not a luxury hotel, but it's close to interstate and convenient location. Mattress was a little worn and the tub had a slow drain. Served it's purpose since we were leaving early in the morning. Did not have a chance to try the breakfast in...More

Thank AlabamaCountryGirl
Reviewed 3 weeks ago via mobile

I reserved a room here, checked and immediately checked out. Prior to checking out I asked if I could get a refund considering I was there for 5 minutes. The lady said I could but needed to contact the third party vendor first. I contacted...More

Thank Cee L
Response from TN570, General Manager at Quality Inn Merchants DriveResponded 3 weeks ago

Your issue is with the 3rd party that you booked through.I spoke with the vendor the morning after you checked out & a refund was issued to them as I was on the phone.

Reviewed 8 May 2018

We are a family of three that stayed one night before heading to the Smokies. We had a coupon book that the host honored with no question. He was also friendly and welcoming. The hotel room was clean with a TV, a microwave and a...More

Thank PepperWolfe
Reviewed 7 May 2018

My wife and I were just passing thru again and used a hotel/motel coupon book from a truck stop. This time the room was super clean, staff was friendly and the free breakfast which was out of this world. Hotel offers free wifi, but we...More

Thank Travelone_intl
Reviewed 25 April 2018

The staff were fine. Room cleaned, surprised to see burn holes in bed covers, as we were in a no smoking room. Older place. Breakfast the normal hot/cold service bar Good for a one night stay, watch your bill for add one.

Thank nigthout
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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Meeting Rooms
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
US$ 58 - US$ 86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Knoxville
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 58 - US$ 86 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Knoxville
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (38)
Room & Suite (45)
Dining (13)
Pool & Beach (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Handerson92
8 April 2016|
AnswerShow all 3 answers
Response from TN570 | Property representative |
Yes, the pool will be open.
0
Votes
Daphanie S
25 October 2015|
AnswerShow all 3 answers
Response from BianchiSkier | Reviewed this property |
Check with the hotel. I don't smoke!
0
Votes
Room Tips
"Near food and highway"
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"Upon check in, look at were room is located and size if handicapped. Front desk usually has a room layout."
Read review
"Check room before staying."
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"Don't choose a room! Stay somewhere else!"
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