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Quality Inn Merchants Drive

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Quality Inn Merchants Drive
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183 Reviews from our TripAdvisor Community

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Showing 180: English reviews
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Hickory, NC
Reviewed 1 week ago via mobile

We have stayed here a few times while in Knoxville for an event. Overall, not a bad place. The rooms are just typical hotel rooms with the necessities, not too bad for the price. The bed is very springy, not like my memory foam at home but is sufficient for weekend stays. We will see you again the next time...

Thank agoofygrle1
TN570, General Manager at Quality Inn Merchants Drive, responded to this review

We enjoyed having you stay with us once again. Contact us on your return trip & we will be happy to assist you with reservations.

Griffin, Georgia
Reviewed 2 weeks ago

Very pleased with my stay. The room was clean, comfortable, and quiet with an excellent air conditioner/heater unit and excellent shower. The front desk staff was great, too--very friendly, very helpful, and very accommodating. I would recommend this hotel without hesitation.

Thank David C
Tampa, Florida
Reviewed 17 January 2017

The staff at the desk are great. However it seems that communication between all the folks that work the front desk is non existent sadly. The rooms are ok. We reserved a double king, 1 king bed, 1 kink fold out couch. When we got there we were advised there was no such room there, not even a double Queen....

Thank Cindy K
Cordele, Georgia
Reviewed 9 January 2017

Room was on the small side but was very clean and comfortable. They have a new key system where you just wave the key in front of the lock and it activates. Room had very comfortable bedding and bath had great water pressure and very soft towels. Staff was awesome! Very friendly and outgoing. Breakfast was a little disappointing but...

Thank georgiaboy31015
Reviewed 8 January 2017

We have stayed here before. This was not their best showing, based upon previous experience. We were not given the room type we requested, the bathroom was not clean. The bed was comfortable and the breakfast excellent. The location is excellent, close to the exit and many restaurants.

Thank ADCollier
Halifax, Canada
Reviewed 19 December 2016

This older Quality Inn was in a good location, off of I-75. The rooms were tired and worn and not clean enough for my liking. The bed was way too soft, probably needs to be replaced. I would not stay here again.

Thank lorianderson
Reviewed 16 December 2016 via mobile

This hotel room really suprised me. It was a very quiet hotel with quick access to a lot of shopping areas, and dining areas. Real cozy room. The bed was to die for. It was very soft and comfortable. Don't pass on this motel

Thank Snoopydogdog
Reviewed 11 December 2016 via mobile

If you're passing through it's not a bad hotel. We had a disturbing stain on our comforter [see photo]. Other than that, a clean place. Staff was very friendly, comfortable beds, and well lit parking lot. I'd return.

Thank unfdoug
Reviewed 23 November 2016

I reserved this hotel for a UT game and I was of course expecting a rate increase because of this. However, if I had realized how outdated and low quality the room was going to be, I would have spent the few extra dollars to stay in the Best Western that literally sits in front of this hotel (which I...

Thank Karin T
Stafford, Virginia
Reviewed 3 November 2016

I asked for a quiet room and was given room 126 which was located in the back. It was fairly quiet except there were several tractor trucks parked in the parking lot. On a regular basis, the truck would have a loud mechanical noise that would turn on then off which continued through the early morning. I paid $70.35 with...

Thank k9travelz

101 photos of this hotel

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Hotel & Grounds (14)
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Room/Suite (23)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Quality Inn Merchants Drive

Address: 117 Cedar Lane, Knoxville, TN 37912
Region: United States > Tennessee > Knoxville
Price Range: ₹ 3,677 - ₹ 5,148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Merchants Drive 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Quality Inn Merchants Drive Hotel Knoxville
Quality Inn Knoxville
Hampton Inn Knoxville
Knoxville Hampton Inn
Merchants Drive Quality Inn
Hotel Style:
#7 Best Value Hotel in Knoxville
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Merchants Drive staff and other travellers.
3 questions
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Questions? Get answers from Quality Inn Merchants Drive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure you have the room you requested before moving in.”
 of 5 bubbles ADCollier, 8 Jan 2017 | Read review
“quieter rooms in back of hotel on 2nd floor”
 of 5 bubbles karint429, 23 Nov 2016 | Read review
“Check bath, shower, and linens before unpacking to see if fresh and clean.”
 of 5 bubbles fsranger2014, 24 Oct 2016 | Read review
“Bring flip flops in case the tub is filthy”
 of 5 bubbles pmatch1104, 22 Oct 2016 | Read review
“ask for a room on the back side.”
 of 5 bubbles 43832William, 19 Sep 2016 | Read review
5 of 5