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Not a luxury hotel, but it's close to interstate and convenient location. Mattress was a little worn and the tub had a slow drain. Served it's purpose since we were leaving early in the morning. Did not have a chance to try the breakfast in...More
I reserved a room here, checked and immediately checked out. Prior to checking out I asked if I could get a refund considering I was there for 5 minutes. The lady said I could but needed to contact the third party vendor first. I contacted...More
Thank Cee L
Response from TN570, General Manager at Quality Inn Merchants DriveResponded 3 weeks ago
Your issue is with the 3rd party that you booked through.I spoke with the vendor the morning after you checked out & a refund was issued to them as I was on the phone.
We are a family of three that stayed one night before heading to the Smokies. We had a coupon book that the host honored with no question. He was also friendly and welcoming. The hotel room was clean with a TV, a microwave and a...More
My wife and I were just passing thru again and used a hotel/motel coupon book from a
truck stop. This time the room was super clean, staff was friendly and the free breakfast which was out of this world. Hotel offers free wifi, but we...More
The staff were fine. Room cleaned, surprised to see burn holes in bed covers, as we were in a no smoking room. Older place.
Breakfast the normal hot/cold service bar
Good for a one night stay, watch your bill for add one.